Chi***
VIRTUAL ASSISTANT
An experienced and self-motivated Virtual Assistant with over 9 years of experience in customer service, collections, data management, and digital marketing.
5.0
Customer
Reviews
5.0
Written
English
Daily Time
8 hr/d
Monthly Price
$1799
Hire Me
Tool Expertise
Web Scraper Asana Zapier Mailchimp Grammarly
Google Analytics WordPress Mailchimp Scrapp Extension Snovio
Expert
Good
View all tools
Web Scraper Asana Zapier Mailchimp Grammarly Zoom Skype
Google Analytics WordPress Mailchimp Scrapp Extension Snovio Linked in Sales Navigator
Expert
Good
View less tools
Technical Skills
Administration Lead Generation Content Writing Research Calendar Management
Google Adwords Social Media Marketing & Management Project Management Data Entry
Expert
Good
View all skills
Administration Lead Generation Content Writing Research Calendar Management Inbox Management Email Marketing Customer Support- Chat Customer Support - Voice Presentations Editing
Google Adwords Social Media Marketing & Management Project Management Data Entry
Expert
Good
View less skills
Wishup Evaluation
Communicative

Communicative

Proactive

Proactive

Works Independently

Works Independently

Persistent

Persistent

Wishup Evaluation is done by a 10 step screening designed to test a Remote Employee. This ensures quality of Remote Employees on Wishup.
Work Experience
Senior Collection Analyst
HSBC BANK , April 2018 - November 2021

Helping customers with Income and Expenses planning. Assisting delinquent customers to help them clear their liabilities through appropriate payment plans. Handling client's requirements end to end.

SME- Business Analyst
Accenture , September 2016 - November 2017

Handling customer's Google AdWords accounts to generate higher revenue with the help of Google Analytics. Providing process knowledge support to new joiners and handling escalations. Preparing reports

View all 4 experiences
Resolution Specialist
Amazon Development Center , July 2014 - July 2016

Providing process knowledge support to new joiners and handling escalations related to customer's online orders. Auditing and providing feedback to agents for to meet KPIs.

Senior Associate
WIPRO BPO , June 2011 - January 2014

Handling UK customers for their telecom billing queries. Providing process knowledge support to new agents and handling escalation calls. Providing process improvement plans.

View less experiences
Education
10+2
Central Board of Secondary Education Batch of 2009

Completed Higher Secondary Education with English, Computer Science, Physics, Chemistry and Biology.

10th
Indian School Certificate Examinations Batch of 2006

Completed secondary education

View less qualifications
Ask Chi*** a question
Select one or more skills it might be regarding
Administration Lead Generation Content Writing Research Calendar Management Inbox Management Email Marketing Customer Support- Chat Customer Support - Voice Presentations Editing
What's your question?
Chi*** usually answers within 24 hours
Send Question
Plans & Pricing
Economy Assistant
A plan for recurring long term tasks
Daily Time
6 hrs/d
Monthly Price
Full Day Assistant
Like a long term permanent employee
Daily Time
8 hrs/d
Monthly Price
More VAs you might be interested in
Nir***
SOCIAL MEDIA MANAGER
5.0
Customer Reviews
4.3
Written English

FB Marketing Instagram Marketing
Lead Generation Quora Paid Ad- FB
Availabile Hours
4 hr/d
Monthly Price
$1099
Sha***
SOCIAL MEDIA MANAGER
4.7
Customer Reviews
5.0
Written English

Advanced Google Research SEO CRM
Digital Marketing FB Marketing
Availabile Hours
2 hr/d
Monthly Price
$599
Vin***
VIRTUAL ASSISTANT
5.0
Customer Reviews
4.5
Written English

Lead Generation CRM Excel Advance
Social Media Management
Availabile Hours
2 hr/d
Monthly Price
$599
8 hr/d
from $1799
Hire Me
Chi***
5.0
Customer Reviews
5.0
Written English
An experienced and self-motivated Virtual Assistant with over 9 years of experience in customer service, collections, data management, and digital marketing.
Tool Expertise
Expert
Web Scraper Asana Zapier Mailchimp Grammarly Zoom
Good
Google Analytics WordPress Mailchimp Scrapp Extension Snovio
View all tools
Expert
Web Scraper Asana Zapier Mailchimp Grammarly Zoom Skype
Good
Google Analytics WordPress Mailchimp Scrapp Extension Snovio Linked in Sales Navigator
View less tools
Technical Skills
Expert
Administration Lead Generation Content Writing Research Calendar Management
Good
Google Adwords Social Media Marketing & Management Project Management Data Entry
View all skills
Expert
Administration Lead Generation Content Writing Research Calendar Management Inbox Management Email Marketing Customer Support- Chat Customer Support - Voice Presentations Editing
Good
Google Adwords Social Media Marketing & Management Project Management Data Entry
View less skills
Wishup Evaluation


Communicative
Communicative

Proactive
Proactive

Works Independently
Works Independently

Persistent
Persistent

Wishup evaluation is done by a 10 step screening designed to test a Remote Employee. This ensures quality of Remote Employees on WishUp.
Work Experience

Senior Collection Analyst
HSBC BANK , April 2018 - November 2021

Helping customers with Income and Expenses planning. Assisting delinquent customers to help them clear their liabilities through appropriate payment plans. Handling client's requirements end to end.

SME- Business Analyst
Accenture , September 2016 - November 2017

Handling customer's Google AdWords accounts to generate higher revenue with the help of Google Analytics. Providing process knowledge support to new joiners and handling escalations. Preparing reports

View all 4 experiences
Resolution Specialist
Amazon Development Center , July 2014 - July 2016

Providing process knowledge support to new joiners and handling escalations related to customer's online orders. Auditing and providing feedback to agents for to meet KPIs.

Senior Associate
WIPRO BPO , June 2011 - January 2014

Handling UK customers for their telecom billing queries. Providing process knowledge support to new agents and handling escalation calls. Providing process improvement plans.

View less experiences
Education

10+2
Central Board of Secondary Education Batch of 2009

Completed Higher Secondary Education with English, Computer Science, Physics, Chemistry and Biology.

10th
Indian School Certificate Examinations Batch of 2006

Completed secondary education

View less qualifications
Ask Chi*** a question
Select one or more skills it might be regarding
Administration Lead Generation Content Writing Research Calendar Management Inbox Management Email Marketing Customer Support- Chat Customer Support - Voice Presentations Editing


Chi*** usually answers
within 24 hours.
Send
Plans & Pricing
A plan customised for anyone looking for greater assistance
Daily Time
4 hrs/d
Monthly Price
Economy Assistant
A plan for recurring long term tasks
Daily Time
6 hrs/d
Monthly Price
Full Day Assistant
A plan for a long term permanent employee
Daily Time
8 hrs/d
Monthly Price
More VAs you might be interested in
Nir***
5.0
Customer Reviews
4.3
Written English

FB Marketing Instagram Marketing
Lead Generation Quora Paid Ad- FB
Availabile Hours
4 hr/d
Monthly Price
from $1099
Sha***
4.7
Customer Reviews
5.0
Written English

Advanced Google Research SEO CRM
Digital Marketing FB Marketing
Availabile Hours
2 hr/d
Monthly Price
from $599
Vin***
5.0
Customer Reviews
4.5
Written English

Lead Generation CRM Excel Advance
Social Media Management
Availabile Hours
2 hr/d
Monthly Price
from $599
Sah***
4.9
Customer Reviews
4.5
Written English

Data Analyst Excel Advance
Advanced Google Research MS Office
Availabile Hours
6 hr/d
Monthly Price
from $1499
Please provide the following details so that Chi*** can get in touch with you

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