Moh***
Virtual Assistant
Graduated in B. Sc (Computer Science) and past work experience of over 5 years. I am well versed with MS Office, Google Suite, and customer service skills and have a knack for learning new ones.
4.5
Customer
Reviews
4.5
Written
English
Daily Time
6 hr/d
Monthly Price
$1499
Hire Me
Tool Expertise
MS Office Zoom G Meet Slack Grammarly
Webscraper.io Linked in Sales Navigator Mailchimp Zapier Snovio
Expert
Good
View all tools
MS Office Zoom G Meet Slack Grammarly Skype
Webscraper.io Linked in Sales Navigator Mailchimp Zapier Snovio Mailchimp Canva Trello Asana Pinterest
Expert
Good
View less tools
Technical Skills
Customer Support - Voice Customer Support- Chat Excel Intermediate Executive Assistant Project Management
LinkedIn Management Presentations Administration Calender Management Lead Generation
Expert
Good
View all skills
Customer Support - Voice Customer Support- Chat Excel Intermediate Executive Assistant Project Management Inbox Management MS Office
LinkedIn Management Presentations Administration Calender Management Lead Generation
Expert
Good
View less skills
Wishup Evaluation
Persistent

Persistent

Fast Learner

Fast Learner

Punctual

Punctual

Works Independently

Works Independently

Wishup Evaluation is done by a 10 step screening designed to test a Remote Employee. This ensures quality of Remote Employees on Wishup.
Work Experience
Process Developer
Genpact , June 2019 - April 2021

Worked for Synchrony Financial bank as a collections agent and was responsible for informing customer about their card status, check the reason and collect payments while ensuring C-Sat.

Associate Trainer
Convergys India Services Pvt Ltd , December 2017 - May 2018

Responsible for induction, training and validation of new hires as a Process Specific Trainer for Dell, Convergys.

View all 5 experiences
Quality Analyst
Convergys India Services Pvt Ltd , September 2015 - December 2017

Responsible for listening to recorded and live calls and provide actionable feedback to improve the quality of calls, conduct calibrations sessions and prepare various reports.

Subject Matter Expert
Convergys India Services Pvt Ltd , February 2015 - September 2015

Supported new hires during their OJT period by closely monitoring and assisting in case of any difficulties faced on calls

Customer Care Officer
Convergys India Services Pvt Ltd , August 2014 - February 2015

Started with taking calls for Orange customer service by being the first point of contact. Was cross trained to handle transact, billing and technical calls for Orange and T-Mobile

View less experiences
Work Samples
View all 34 work samples
Education
B.Sc
Jawaharlal Nehru University Batch of 2013

Completed graduation in Computer Science from JNU

View less qualifications
Ask Moh*** a question
Select one or more skills it might be regarding
Customer Support - Voice Customer Support- Chat Excel Intermediate Executive Assistant Project Management Inbox Management MS Office
What's your question?
Moh*** usually answers within 24 hours
Send Question
Plans & Pricing
Economy Assistant
A plan for recurring long term tasks
Daily Time
6 hrs/d
Monthly Price
Full Day Assistant
Like a long term permanent employee
Daily Time
8 hrs/d
Monthly Price
More VAs you might be interested in
Pri***
Virtual Assistant
4.6
Customer Reviews
4.5
Written English

Reconciliation Invoice
Data Entry(QuickBooks)
Availabile Hours
2 hr/d
Monthly Price
$599
Aji***
Social Media Manager
5.0
Customer Reviews
4.5
Written English

Social Media Management
Social Media Marketing Paid Ad- FB
Availabile Hours
4 hr/d
Monthly Price
$1399
Pre***
Social Media Manager
5.0
Customer Reviews
4.0
Written English

Social Media Management CRM
Content Writing Poster Designing
Availabile Hours
4 hr/d
Monthly Price
$1399
6 hr/d
from $1499
Hire Me
Moh***
4.5
Customer Reviews
4.5
Written English
Graduated in B. Sc (Computer Science) and past work experience of over 5 years. I am well versed with MS Office, Google Suite, and customer service skills and have a knack for learning new ones.
Tool Expertise
Expert
MS Office Zoom G Meet Slack Grammarly Skype
Good
Webscraper.io Linked in Sales Navigator Mailchimp Zapier Snovio
View all tools
Expert
MS Office Zoom G Meet Slack Grammarly Skype
Good
Webscraper.io Linked in Sales Navigator Mailchimp Zapier Snovio Mailchimp Canva Trello Asana Pinterest
View less tools
Technical Skills
Expert
Customer Support - Voice Customer Support- Chat Excel Intermediate Executive Assistant Project Management
Good
LinkedIn Management Presentations Administration Calender Management Lead Generation
View all skills
Expert
Customer Support - Voice Customer Support- Chat Excel Intermediate Executive Assistant Project Management Inbox Management MS Office
Good
LinkedIn Management Presentations Administration Calender Management Lead Generation
View less skills
Wishup Evaluation


Persistent
Persistent

Fast Learner
Fast Learner

Punctual
Punctual

Works Independently
Works Independently

Wishup evaluation is done by a 10 step screening designed to test a Remote Employee. This ensures quality of Remote Employees on WishUp.
Work Experience

Process Developer
Genpact , June 2019 - April 2021

Worked for Synchrony Financial bank as a collections agent and was responsible for informing customer about their card status, check the reason and collect payments while ensuring C-Sat.

Associate Trainer
Convergys India Services Pvt Ltd , December 2017 - May 2018

Responsible for induction, training and validation of new hires as a Process Specific Trainer for Dell, Convergys.

View all 5 experiences
Quality Analyst
Convergys India Services Pvt Ltd , September 2015 - December 2017

Responsible for listening to recorded and live calls and provide actionable feedback to improve the quality of calls, conduct calibrations sessions and prepare various reports.

Subject Matter Expert
Convergys India Services Pvt Ltd , February 2015 - September 2015

Supported new hires during their OJT period by closely monitoring and assisting in case of any difficulties faced on calls

Customer Care Officer
Convergys India Services Pvt Ltd , August 2014 - February 2015

Started with taking calls for Orange customer service by being the first point of contact. Was cross trained to handle transact, billing and technical calls for Orange and T-Mobile

View less experiences
Work Samples
View all 34 work samples
Education

B.Sc
Jawaharlal Nehru University Batch of 2013

Completed graduation in Computer Science from JNU

View less qualifications
Ask Moh*** a question
Select one or more skills it might be regarding
Customer Support - Voice Customer Support- Chat Excel Intermediate Executive Assistant Project Management Inbox Management MS Office


Moh*** usually answers
within 24 hours.
Send
Plans & Pricing
A plan customised for anyone looking for greater assistance
Daily Time
4 hrs/d
Monthly Price
Economy Assistant
A plan for recurring long term tasks
Daily Time
6 hrs/d
Monthly Price
Full Day Assistant
A plan for a long term permanent employee
Daily Time
8 hrs/d
Monthly Price
More VAs you might be interested in
Pri***
4.6
Customer Reviews
4.5
Written English

Reconciliation Invoice
Data Entry(QuickBooks)
Availabile Hours
2 hr/d
Monthly Price
from $599
Aji***
5.0
Customer Reviews
4.5
Written English

Social Media Management
Social Media Marketing Paid Ad- FB
Availabile Hours
4 hr/d
Monthly Price
from $1399
Pre***
5.0
Customer Reviews
4.0
Written English

Social Media Management CRM
Content Writing Poster Designing
Availabile Hours
4 hr/d
Monthly Price
from $1399
Tan***
4.7
Customer Reviews
5.0
Written English

Calender Management Excel Beginner
Presentations Accounting CRM
Availabile Hours
6 hr/d
Monthly Price
from $1499
Please provide the following details so that Moh*** can get in touch with you

  • United States+1
  • United Kingdom+44
  • India (भारत)+91
  • Australia+61
  • Canada+1
  • Singapore+65
  • Hong Kong (香港)+852
  • United Arab Emirates (‫الإمارات العربية المتحدة‬‎)+971
  • Afghanistan (‫افغانستان‬‎)+93
  • Albania (Shqipëri)+355
  • Algeria (‫الجزائر‬‎)+213
  • American Samoa+1684
  • Andorra+376
  • Angola+244
  • Anguilla+1264
  • Antigua and Barbuda+1268
  • Argentina+54
  • Armenia (Հայաստան)+374
  • Aruba+297
  • Australia+61
  • Austria (Österreich)+43
  • Azerbaijan (Azərbaycan)+994
  • Bahamas+1242
  • Bahrain (‫البحرين‬‎)+973
  • Bangladesh (বাংলাদেশ)+880
  • Barbados+1246
  • Belarus (Беларусь)+375
  • Belgium (België)+32
  • Belize+501
  • Benin (Bénin)+229
  • Bermuda+1441
  • Bhutan (འབྲུག)+975
  • Bolivia+591
  • Bosnia and Herzegovina (Босна и Херцеговина)+387
  • Botswana+267
  • Brazil (Brasil)+55
  • British Indian Ocean Territory+246
  • British Virgin Islands+1284
  • Brunei+673
  • Bulgaria (България)+359
  • Burkina Faso+226
  • Burundi (Uburundi)+257
  • Cambodia (កម្ពុជា)+855
  • Cameroon (Cameroun)+237
  • Canada+1
  • Cape Verde (Kabu Verdi)+238
  • Caribbean Netherlands+599
  • Cayman Islands+1345
  • Central African Republic (République centrafricaine)+236
  • Chad (Tchad)+235
  • Chile+56
  • China (中国)+86
  • Christmas Island+61
  • Cocos (Keeling) Islands+61
  • Colombia+57
  • Comoros (‫جزر القمر‬‎)+269
  • Congo (DRC) (Jamhuri ya Kidemokrasia ya Kongo)+243
  • Congo (Republic) (Congo-Brazzaville)+242
  • Cook Islands+682
  • Costa Rica+506
  • Côte d’Ivoire+225
  • Croatia (Hrvatska)+385
  • Cuba+53
  • Curaçao+599
  • Cyprus (Κύπρος)+357
  • Czech Republic (Česká republika)+420
  • Denmark (Danmark)+45
  • Djibouti+253
  • Dominica+1767
  • Dominican Republic (República Dominicana)+1
  • Ecuador+593
  • Egypt (‫مصر‬‎)+20
  • El Salvador+503
  • Equatorial Guinea (Guinea Ecuatorial)+240
  • Eritrea+291
  • Estonia (Eesti)+372
  • Ethiopia+251
  • Falkland Islands (Islas Malvinas)+500
  • Faroe Islands (Føroyar)+298
  • Fiji+679
  • Finland (Suomi)+358
  • France+33
  • French Guiana (Guyane française)+594
  • French Polynesia (Polynésie française)+689
  • Gabon+241
  • Gambia+220
  • Georgia (საქართველო)+995
  • Germany (Deutschland)+49
  • Ghana (Gaana)+233
  • Gibraltar+350
  • Greece (Ελλάδα)+30
  • Greenland (Kalaallit Nunaat)+299
  • Grenada+1473
  • Guadeloupe+590
  • Guam+1671
  • Guatemala+502
  • Guernsey+44
  • Guinea (Guinée)+224
  • Guinea-Bissau (Guiné Bissau)+245
  • Guyana+592
  • Haiti+509
  • Honduras+504
  • Hong Kong (香港)+852
  • Hungary (Magyarország)+36
  • Iceland (Ísland)+354
  • India (भारत)+91
  • Indonesia+62
  • Iran (‫ایران‬‎)+98
  • Iraq (‫العراق‬‎)+964
  • Ireland+353
  • Isle of Man+44
  • Israel (‫ישראל‬‎)+972
  • Italy (Italia)+39
  • Jamaica+1876
  • Japan (日本)+81
  • Jersey+44
  • Jordan (‫الأردن‬‎)+962
  • Kazakhstan (Казахстан)+7
  • Kenya+254
  • Kiribati+686
  • Kosovo+383
  • Kuwait (‫الكويت‬‎)+965
  • Kyrgyzstan (Кыргызстан)+996
  • Laos (ລາວ)+856
  • Latvia (Latvija)+371
  • Lebanon (‫لبنان‬‎)+961
  • Lesotho+266
  • Liberia+231
  • Libya (‫ليبيا‬‎)+218
  • Liechtenstein+423
  • Lithuania (Lietuva)+370
  • Luxembourg+352
  • Macau (澳門)+853
  • Macedonia (FYROM) (Македонија)+389
  • Madagascar (Madagasikara)+261
  • Malawi+265
  • Malaysia+60
  • Maldives+960
  • Mali+223
  • Malta+356
  • Marshall Islands+692
  • Martinique+596
  • Mauritania (‫موريتانيا‬‎)+222
  • Mauritius (Moris)+230
  • Mayotte+262
  • Mexico (México)+52
  • Micronesia+691
  • Moldova (Republica Moldova)+373
  • Monaco+377
  • Mongolia (Монгол)+976
  • Montenegro (Crna Gora)+382
  • Montserrat+1664
  • Morocco (‫المغرب‬‎)+212
  • Mozambique (Moçambique)+258
  • Myanmar (Burma) (မြန်မာ)+95
  • Namibia (Namibië)+264
  • Nauru+674
  • Nepal (नेपाल)+977
  • Netherlands (Nederland)+31
  • New Caledonia (Nouvelle-Calédonie)+687
  • New Zealand+64
  • Nicaragua+505
  • Niger (Nijar)+227
  • Nigeria+234
  • Niue+683
  • Norfolk Island+672
  • North Korea (조선 민주주의 인민 공화국)+850
  • Northern Mariana Islands+1670
  • Norway (Norge)+47
  • Oman (‫عُمان‬‎)+968
  • Pakistan (‫پاکستان‬‎)+92
  • Palau+680
  • Palestine (‫فلسطين‬‎)+970
  • Panama (Panamá)+507
  • Papua New Guinea+675
  • Paraguay+595
  • Peru (Perú)+51
  • Philippines+63
  • Poland (Polska)+48
  • Portugal+351
  • Puerto Rico+1
  • Qatar (‫قطر‬‎)+974
  • Réunion (La Réunion)+262
  • Romania (România)+40
  • Russia (Россия)+7
  • Rwanda+250
  • Saint Barthélemy (Saint-Barthélemy)+590
  • Saint Helena+290
  • Saint Kitts and Nevis+1869
  • Saint Lucia+1758
  • Saint Martin (Saint-Martin (partie française))+590
  • Saint Pierre and Miquelon (Saint-Pierre-et-Miquelon)+508
  • Saint Vincent and the Grenadines+1784
  • Samoa+685
  • San Marino+378
  • São Tomé and Príncipe (São Tomé e Príncipe)+239
  • Saudi Arabia (‫المملكة العربية السعودية‬‎)+966
  • Senegal (Sénégal)+221
  • Serbia (Србија)+381
  • Seychelles+248
  • Sierra Leone+232
  • Singapore+65
  • Sint Maarten+1721
  • Slovakia (Slovensko)+421
  • Slovenia (Slovenija)+386
  • Solomon Islands+677
  • Somalia (Soomaaliya)+252
  • South Africa+27
  • South Korea (대한민국)+82
  • South Sudan (‫جنوب السودان‬‎)+211
  • Spain (España)+34
  • Sri Lanka (ශ්‍රී ලංකාව)+94
  • Sudan (‫السودان‬‎)+249
  • Suriname+597
  • Svalbard and Jan Mayen+47
  • Swaziland+268
  • Sweden (Sverige)+46
  • Switzerland (Schweiz)+41
  • Syria (‫سوريا‬‎)+963
  • Taiwan (台灣)+886
  • Tajikistan+992
  • Tanzania+255
  • Thailand (ไทย)+66
  • Timor-Leste+670
  • Togo+228
  • Tokelau+690
  • Tonga+676
  • Trinidad and Tobago+1868
  • Tunisia (‫تونس‬‎)+216
  • Turkey (Türkiye)+90
  • Turkmenistan+993
  • Turks and Caicos Islands+1649
  • Tuvalu+688
  • U.S. Virgin Islands+1340
  • Uganda+256
  • Ukraine (Україна)+380
  • United Arab Emirates (‫الإمارات العربية المتحدة‬‎)+971
  • United Kingdom+44
  • United States+1
  • Uruguay+598
  • Uzbekistan (Oʻzbekiston)+998
  • Vanuatu+678
  • Vatican City (Città del Vaticano)+39
  • Venezuela+58
  • Vietnam (Việt Nam)+84
  • Wallis and Futuna+681
  • Western Sahara (‫الصحراء الغربية‬‎)+212
  • Yemen (‫اليمن‬‎)+967
  • Zambia+260
  • Zimbabwe+263
  • Åland Islands+358