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Administrative WorkFacebook MarketingEvent ManagementHiring AssistancePoster DesigningReview WritingCRMTravel PlanningCustomer Support - VoiceCustomer Support - ChatCustomer SupportEmail ManagementCalendar Management
Experience
Online Business ManagerWishup
Oct 2025 - Present
Currently working as online business manager, helping with adminstrative duties like inbox management, calendar management, and research.
Senior Customer AssociateDelhivery
Jul 2022 - Sep 2025
Worked in Customer Operations at Delhivery, handling shipment queries, delivery issues, and escalations. Coordinated with operations teams, ensured timely resolutions, and supported service quality.
Education
MASTER OF BUSINESS ADMINSTRATIONCHANDIGARH UNIVERSITY
Batch of 2025
MBA graduate with advanced knowledge in business strategy, operations, and leadership. Trained in decision-making, process optimization, and data-driven management practices.
BACHELOR OF BUSINESS ADMINSTRATIONCHANDIGARH UNIVERSITY
Batch of 2022
Completed BBA with a strong foundation in business operations, management, and strategy. Gained practical knowledge in finance, marketing, HR, and organizational processes.
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