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Wishup Evaluation of Moh***
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Experience
Online Business ManagerWishup
Sep 2024 - Present
As an Online Business Manager, I handle admin work including inbox management, calendar management, and data management. Equipped with Project Management, CRM tools' knowledge.
ManagerProdigy Hunters
Aug 2023 - Sep 2024
Spearheaded complete life-cycle of business operations for the recruitment firm. My responsibilities included end-to-end management encompassing client acquisition, training, people management, etc.
Team LeaderFirst Advantage
May 2013 - Jul 2023
As a Team Leader, oversaw USA and India background verification operations, ensuring quality, compliance, team performance, client satisfaction, and process efficiency across time zones and workflow.
Customer support representativeOcwen Financial Solutions
Nov 2010 - Nov 2011
At Ocwen, assisted homeowners with mortgage-related queries, resolved issues, provided account updates, and ensured excellent service while maintaining compliance and accuracy.
Customer support representativeAegis
Feb 2007 - Aug 2010
For Spirit Airlines, handled customer inquiries, assisted with bookings, resolved issues, and provided excellent service to ensure a smooth and pleasant travel experience.
Medical TranscriptionistHeartland Services
Dec 2003 - Dec 2006
As a Medical Transcriptionist, transcribed doctors' voice recordings into written reports, ensuring accuracy and confidentiality. Played a vital role in maintaining precise medical records.
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