Congratulations on making it to the interview stage of a great position as a virtual assistant. It's now time to prepare for the virtual assistant interview. You can do this by studying the types of questions you can expect to be asked during the interview.
And most likely, the chances are excellent that the interview will be virtual, like the job itself.
Interviewers tend to pick out professionally outstanding candidates suitable for the job role. However, the reality is that making a positive first impression is more complex than ever in virtual meetings.
One thing that can set you apart from the competition is exceptional communication skills. People who are good at public speaking are irresistible to employers (and hard to replace).
In this article, we will look at some tips on preparing for your virtual assistant interview with a list of questions you can expect.
How to prepare for your virtual interview
1. Test your technology
Virtual interviews require a few essential devices and programs: a computer with a webcam and microphone, a phone with good reception, and software to stream the video.
Employers are looking for technologically savvy candidates. If you don't do your due diligence to make sure you're up to speed, you could have the hiring manager or interviewer thinking if you're eligible for the position.
A day before your interview, test out the software you'll be using for the discussion to ensure it works properly. Take time to analyze the software and acquaint yourself with how it works.
2. Dress to impress
Approach your remote interview as if it was being held in person. Just because you’re interviewing from the comfort of your home doesn’t mean you should get too comfortable. For a remote interview, you’ll still want to dress as if you were meeting the interviewer in person – think: a dress shirt and tie for men, and a blazer or dress for women.
Professional attire demonstrates that you are serious about the position on offer. Avoid outfits with bright colors and patterns. If you wear glasses, adjust the lighting in the room to reduce glare from your lenses.
Wearing business attire tends to make people feel more confident, comfortable, and competent.
3. Use body language
Non-verbal communication is vital in any conversation. For example, in in-person interviews, you shake hands with the interviewer at the beginning and the end of the discussion. It’s a vital body language gesture that helps you establish a positive relationship.
In virtual interviews, you can exude confidence by sitting up straight, smiling, and having your camera set at eye level. However, a virtual setup can make it difficult for the interviewer to understand your enthusiasm. Create a lasting impression by smiling and nodding during the interview. Avoid fidgeting or getting distracted by your surroundings.
4. Check the environment
When conducting a virtual interview from home, you need to choose a clean, well-lit, calm, and quiet space to minimize distractions.
An online interview offers an intimate look into your personal life, unlike an interview in an office or public space. Keep your area clean and limit interference from family members, pets, partners, and roommates to make a great first impression.
In the event of background noise or an interruption during your interview, apologize to the interviewer, ask for a few minutes, turn off your camera, and mute your microphone, then return to the interview and resume the conversation.
It would help if you also kept a notepad, pen, and pencil handy to take notes. It’s a good idea to keep a glass or a water bottle with you during the interview. Be sure your shoulders and upper chest are visible on the screen: don’t sit too close or too far away from the computer to appear well-proportioned.
5. Do your research in advance
You should prepare for a virtual interview just as you would for an in-person interview. All aspects of the interview are equally important, starting with analyzing the job description, thoroughly researching the company, preparing your elevator pitch, and practicing responses to common interview questions.
The process of researching an employer involves scouring several sources to learn more about the company you're interested in. Look at the mission statement and history of the organization. Research key players' backgrounds on credible websites, like Facebook and LinkedIn.
Virtual Assistant Interview Questions to Expect
Being prepared with answers that help you stand out will pay big dividends if you study up the types of questions you may be asked for a virtual assistant position.
Be prepared, of course, to answer questions about your work history, training, education, and references. Beyond that, here are a few other possible virtual assistant interview questions with answer approaches.
- What is your experience with using communication and administrative platforms?
This question is an opportunity for you to get specific about your experience using virtual tools like time-management apps, communications platforms, and workflow tools. Get specific about naming the tools you like that have worked for you in the past.
- What time zone are you in, and what hours are you available?
Because virtual assistants may be based anywhere globally, it's essential to make sure you can communicate. If your client is based in New York and you’re in India, they may be almost 10 hours behind you. What matters is that you establish your availability and your needs to tell whether it's a good match.
- Can you juggle multiple assignments?
Your examples here should demonstrate how you have handled multiple and potentially competing work assignments in the past. Give an example of how you managed or coordinated the workflow to ensure a successful outcome if you worked in a virtual or administrative assistant role for several teams or bosses simultaneously.
- What would you do if you didn’t understand the assigned task?
If possible, provide a reality-based response to this hypothetical question. Give examples of how you have dealt with unclear tasks during your career. How about asking a team member or manager for clarification? What steps did you take to resolve the issue?
- How would you respond if you weren’t able to meet a deadline?
An even temperament can be a crucial attribute for a virtual assistant. If you are not able to meet a demanding schedule, you should describe how you would deal with a tight deadline with a level-headed approach. This question is all about communication. During an interview, hiring managers may want to see how you would keep them updated on any issues if you weren't able to meet a deadline.
- How would you handle technological problems, such as your laptop crashing or a faulty connection?
Seize this opportunity to spotlight the attributes that make you a great virtual assistant. Tell them about any technical skills you have learned on the job or earned by completing a Microsoft Office Specialist Certification or other relevant tech-based education that may be able to help resolve the issue.
Acing Your Interview
Remember, acing a virtual and in-person interview is all about preparing well and having a confident demeanor. Treating your virtual interview like a real conversation will help you build a strong connection and rapport with the interviewer, thus leading you a step closer to the job you desire.
Don’t worry about it if you find yourself in an awkward situation despite being fully prepared. Remain calm and handle it graciously.
Remember, pants are optional; a charming personality is not.
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