How to Use the "Focused" and "Other" Tabs in Outlook to Prioritize Incoming Emails?

Using "Focused" and "Other" Tabs in Outlook

Are you overwhelmed by the endless emails that flood your inbox? Don't worry. 

We've got you covered! Outlook's "Focused" and "Other" tabs are here to save the day and revolutionize your email management.

Remember the Sorting Hat placing Hogwarts students in their rightful houses? Outlook's tabs are like your own magical sorting system, sending important emails to the "Focused" (Gryffindor) tab and the rest to the "Other" (Ravenclaw) tab.

Outlook's "Focused" and "Other" tabs

In this guide, we'll take a deep dive into the inner workings of these tabs and show you how they can supercharge your productivity. We will also talk about Outlook Focused vs Other tab, discuss what is Focused inbox is, and find out more about Outlook Other inbox. Whether you're an expert Outlook user or just starting, mastering these features will give you a leg up.

Get ready to say goodbye to email chaos as we explore the fabulous features of the "Focused" and "Other" tabs. With our expert strategies, managing your emails will become a breeze. Let's dive in! 


How Does Focused Inbox Work? 

Before diving into Outlook Focused inbox details, let's clear some basics first. Outlook's Focused Inbox is a smart email management feature that uses advanced algorithms to make your life easier. It studies your email habits, including how you interact with senders and the content of emails you engage with. Based on this analysis, incoming emails are categorized into two tabs: Outlook Focused and Other.

How Does Focused Inbox Work?

The "Focused" tab contains important emails from your past interactions, while the "Other" tab houses less urgent or promotional emails. As you interact with your inbox, moving emails between these tabs gives feedback to the system, helping it become better at sorting. 

This continuous learning process ensures that the emails you care about most always end up in the "Focused" tab. Focused Inbox works seamlessly across devices and can be customized to fit your preferences. It's like having a personal assistant that organizes your inbox and makes it easier to focus on important messages. With Focused Inbox, email management becomes a breeze.

How Do I Enable Focused Inbox? 

How Do I Enable Focused Inbox? 

Wondering how to enable Focused Inbox Outlook? Here's how you can do that in Outlook Web, Windows Desktop, and Mobile (iOS/ Android):

For Outlook on the Web:

  • Sign in: To start, head to and use your Microsoft account to sign in. It's as easy as that!
  • Access Settings: Once logged in, click the gear icon, usually in the upper-right corner. You will see a dropdown, and from there, select "View all Outlook settings."
  • Choose Focused Inbox: You'll find different tabs in the Settings menu. Choose the "Mail" tab to access your email settings. This is where you can fine-tune your Outlook experience.
  • Enable Focused Inbox: You'll see a switch under the "Focused Inbox" section. Simply toggle it on to enable Focused Inbox. It's a handy feature that automatically organizes your emails based on their importance.
  • Customize Focused Inbox (optional): If you want to further personalize your Focused Inbox, you can explore additional options under this section. For example, you can show or hide the Focused and Other tabs according to your preferences.

For Outlook Desktop App (Windows/Mac):

  • Open Outlook: Launch the Outlook desktop application on your computer.
  • Find your way to settings: Select the "File" tab at the top-left corner. Now, select "Options" (for Windows) or "Preferences" (for Mac).
  • Locate Focused Inbox settings: Look for the "Mail" or "Email" section within the Options or Preferences menu. You'll see an option that pertains to Focused Inbox.
  • Turn on Focused Inbox: Toggle the switch or select the checkbox to enable Focused Inbox. Like the web version, you might have some customization options available here.

For Outlook Mobile App (iOS/Android):

  • Launch the Outlook App: Open the Outlook app on your smartphone.
  • Access Settings: Go to the menu icon (usually present in three horizontal lines or a gear icon) to open the settings menu.
  • Choose Focused Inbox: Look for the option related to Focused Inbox or the "Focused" view within the settings menu.
  • Enable Focused Inbox: Toggle the switch or select the option to turn on Focused Inbox. You might have additional settings to personalize how it works on your mobile device.

How Does Other Inbox Work? 

Now that we have discussed Focused inbox in Outlook, let's talk about what is Other inbox, how it works, and how to turn off Other in Outlook. 

How Does Other Inbox Work? 

The "Other" inbox in Outlook is like a sidekick to the "Focused" inbox. It's a place where emails that aren't deemed as immediately important or relevant get stored. Outlook's smart algorithms consider various factors like sender behavior, email content, and your past interactions. This helps it sort incoming messages into either the "Focused" or "Other" tabs.

The emails in the "Other" tab are typically newsletters, promotions, or messages from contacts you don't interact with as often. This separation helps users have a clearer view in the "Focused" inbox, where they can focus on the most crucial or high-priority emails for efficient management.

To turn off the Other inbox in Outlook:

  1. Click on the "File" tab if you're on Windows or the "Outlook" tab on Mac.
  2. Choose "Options" on Windows or "Preferences" on Mac.
  3. Look for the "Mail" or "Email" section within the menu, and you'll find the settings related to Focused Inbox or message sorting.

There, you might find an option to turn off the sorting into "Other" or even an option to see all your messages in one unified inbox.

What if Important Emails End Up in the 'Other' Inbox? 

It can be a bit frustrating when important emails end up in the "Other" inbox. But don't worry. This is quite common, especially when Outlook learns your preferences. Here's how to move email from Other to Focused inbox: 

Train Outlook 

The first solution is to move important emails from the "Other" inbox to the "Focused" inbox in Outlook. By manually doing this, you're giving Outlook a hint and helping it learn. How? When you move those crucial emails, Outlook notices and starts recognizing similar patterns in the future. 

Customize Your Focused Inbox 

Knowing how to organize Outlook inbox properly can be useful in this situation. To customize how Outlook sorts emails:

  1. Access the Focused Inbox settings.
  2. Look for options that allow you to refine the criteria used for categorization.
  3. Make adjustments to these settings to fine-tune what Outlook considers important.

Mark as Important 

You can flag or mark important emails as important within the "Other" inbox to prioritize them. This will signal Outlook that these emails should be placed in the "Focused" inbox.

Disable Focused Inbox (if necessary)

If nothing else works, you might want to know how to turn off Focused inbox in Outlook to handle this situation. You can temporarily or permanently disable the Focused Inbox feature, which combines all emails into a single inbox, allowing you complete control over sorting.

Should I Use Focused Inbox? 

Choosing Focus and Other in Outlook is all about your inbox management preferences and work style. Let us break down the advantages and disadvantages to help you make a well-informed decision:

Advantages of Using Focused Inbox:

  • Efficiency: With Focused Inbox, your inbox becomes more organized as it separates important emails into the "Focused" tab. This feature helps you stay focused on crucial communications without any distractions.
  • Prioritization: Focused Inbox also helps prioritize essential emails so you can easily access them. No more sifting through numerous messages to find the important ones.
  • Learning System: Outlook's algorithms are constantly learning from your interactions. They refine their sorting system to adapt to your preferences over time, making your email management virtual assistant even more personalized.

Disadvantages of Using Focused Inbox:

  • Learning Curve: When you start with the sorting feature, it might not get everything exactly right as it learns what emails you prefer. This could result in some important emails mistakenly ending in the "Other" tab. That's why it's also important to know how to remove focused and other from Outlook.
  • Potential Missed Emails: It's important to keep in mind that there's a chance you might overlook important emails in the "Other" inbox, especially if you don't check that section regularly.

What is the difference between focused and Other in Outlook?

Now that we have discussed everything else, let's discuss the Outlook Focused vs Other inbox differences. 

  • Focused Inbox: This inbox is home to emails that Outlook's smart algorithms find important, considering your past interactions and habits. You'll find messages from your regular contacts, ongoing conversations, and emails matching your engagement patterns.
  • Other Inbox: In contrast, the "Other" inbox is for emails that may not be as urgent or have a promotional nature. It includes newsletters, contacts you don't interact with as often, and emails the system believes are not as time-sensitive based on its analysis.

The main difference lies in how Outlook organizes your emails. The "Focused" tab prioritizes what the system sees as crucial communications, while the "Other" tab is a secondary space for less immediate or potentially less relevant emails.

How a Virtual Assistant Can Help?

Having a virtual assistant can make a huge difference in keeping your inbox well-organized. Imagine Jarvis analyzing Tony Stark's priorities and adjusting his suit's settings accordingly. A VA can be your own Jarvis for your Outlook, fine-tuning the Focused Inbox criteria based on your sender interactions, keywords, and reading habits.

virtual assistant for outlook

Let's explore how they can help you manage it effectively:

Customizing Focused and Other Tabs Settings

A VA can optimize your email experience. They can make your life easier by customizing your Focused Inbox settings to match your preferences perfectly. By tweaking the criteria, training the system with your interactions, and fine-tuning the sorting algorithms, they'll ensure that all your important emails are consistently in the right place.

Providing Guidelines on Email Prioritization

Guiding best practices, a virtual assistant can assist with effectively prioritizing emails. It offers strategies such as flagging, color-coding, or setting rules to categorize and highlight important messages in the Focused Inbox, ultimately boosting productivity.

Training and Support on Using Focused Inbox Features

A virtual assistant is available to offer hands-on support, including tutorials and personalized training sessions to help you make the most of Focused Inbox. They will guide you through the features, show you how to mark emails, and provide ongoing assistance for optimizing your email management experience.

Managing Outlook tasks efficiently becomes a game-changer when you delegate certain responsibilities to a virtual assistant. They can expertly handle various other Outlook-related tasks as well.

Email Filtering and Categorization

A virtual assistant helps organize your inbox by automatically creating filters and rules to categorize incoming emails automatically. This ensures that important messages are highlighted and your inbox remains clutter-free.

Managing Inbox Organization and Cleanup

They will regularly clean up redundant emails, manage folders, and create a structured system for easy navigation and retrieval of important communications.

Email Follow-ups and Reminders

You can guarantee prompt responses by entrusting email follow-ups to a virtual assistant. They will keep tabs on pending emails, schedule reminders for follow-ups, and ensure a seamless flow of communication, enabling you to stay on track with crucial discussions.

Calendar Management and Meeting Scheduling

Virtual assistants are responsible for managing calendars and schedules and coordinating and arranging meetings. They will handle appointment arrangements, send meeting invitations, and ensure your schedule is well organized and optimized for efficiency.

Responding to Routine Emails

A virtual assistant can handle routine inquiries and standard responses, drafting and sending replies on your behalf. This saves you time and ensures professionalism and consistency in your communication. Taking care of repetitive tasks allows you to focus on more critical responsibilities.

Why is Wishup the best place to hire a Virtual Assistant?

wishup virtual assistants

Wishup is a top provider of virtual assistant services, offering a wide array of skilled professionals to help businesses and individuals with different tasks. Committed to excellence, Wishup's rigorous selection process guarantees top-notch talent for personalized assistance and exceptional customer service.

We Handpick the Top 0.1% of Applicants:

At Wishup, we have a thorough selection process to ensure that only the most skilled and competent candidates join our team. We place a strong emphasis on delivering excellent assistance to our clients.

Lightning-Fast Onboarding in 24 Hours:

We make it easy for you to onboard a highly qualified virtual assistant in just 24 hours so you can receive the support you need promptly.

Choose Between US-based or Indian VAs:

Tailor your preferences by selecting from either Indian or USA virtual assistants, providing you with flexibility in choosing the best fit for your needs and timezone.

Pre-trained and Continuously Upskilled Professionals:

Our VAs are not only pre-trained but also go through continuous upskilling to stay updated with the latest tools and techniques, ensuring they deliver exceptional service at all times.

Dedicated Account Manager for Personalized Service:

Enjoy the convenience of a dedicated account manager who provides tailored assistance and seamless coordination, understanding your specific needs for a seamless experience.

Instant Replacement Policy for Peace of Mind:

Wishup offers an instant replacement policy, ensuring you're covered in case of any unforeseen circumstances or if you seek a change in assistance. Your satisfaction is our priority.



Using Outlook's Focused and Other tabs boosts email management efficiency, prioritizing essential communications. Important emails are promptly attended to, while less urgent or promotional messages are neatly organized in the Other tab. In addition, employing a skilled virtual assistant enhances productivity by handling tasks such as email filtering and calendar management.

With these features and the support of a dedicated virtual assistant, you gain more time and energy to drive your business forward. Take the next step in hiring a Virtual Assistant by scheduling a free consultation or dropping a mail at [email protected] 

Outlook focused vs other: Frequently Asked Questions 

How do I get rid of Focused vs Other in Outlook?

You can disable Focused Inbox in Outlook settings to merge both categories into a single inbox view, providing unified email sorting.

How does Outlook decide which emails go to Focused?

Outlook uses algorithms to analyze past interactions and behaviors, accounting for sender interactions and email content to categorize emails as Focused or Other.

Why emails are going to Other instead of focused in Outlook?

Outlook's sorting algorithms learn your preferences as you go. Moving important emails to Focused and giving feedback can help improve its categorization.