Software Testing: Why is it important for Businesses?

Software Testing: Why is it important for Businesses?

Suppose it is the release day for a premium software that you have worked on for years. All goes well, and you launch it with an engaging UXI and features.

However, there are some embarrassing and reputation-hurting bugs.

Could this have been avoided?

The answer is a big "YES." How, you might ask?

This issue could have quickly been resolved if the business had employed software testing in their software development life cycle.

Today, no business can afford to deliver a compromised / not-up-the-mark product by blaming manual errors. Instead, a system must be in place to detect the errors before release to guarantee a high-quality deployment of your project. Therefore, software testing is a crucial and non-negotiable part of the development process.

Still new to the term? Well, let's jump to the basics!

What is Software Testing?

Software testing can be defined as confirming and validating whether software or an application is bug-free, satisfies technical requirements determined by its design, and effectively meets user requirements by handling all exceptional and boundary cases. Partnering with a reliable provider of software testing services can be a strategic move to ensure the quality and security of various software applications.

Software testing aims to identify flaws in the current software and ways to increase the software's effectiveness, accuracy, and usability. It primarily aims to gauge a software program's or application's specification, functionality, and performance.

It consists of two steps:

Verification: This is a group of procedures that ensure the software correctly carries out a particular function.

Validation: This term refers to various procedures that ensure the software was developed following the client's needs.

What are the different types of Software Testing?

Software Testing can be categorized into two types:

Manual Testing

The software testing done manually, without the aid of an automation tool or script, is referred to as manual testing. Here, the application is tested by a software tester acting as an end-user to find any bugs or atypical behavior.

There are various stages for manual testing, including user acceptance, system, integration, and unit testing.

Software is tested thoroughly by testers using test plans, test cases, or test scenarios. Manual testing also includes exploratory testing, in which testers explore the software to find bugs.

Without using automation software tools, the tester creates test cases for numerous modules, executes the test cases, and gathers reports. When finished, they give the manager the results.

All testers traditionally use manual testing as one of their primary methods. An experienced tester typically carries out this software testing process, but it requires a lot of time and resources.

Because few people want to fill out the same forms repeatedly, manual processes can be tedious for testers. As a result, tester participation in this process is complex, and errors are more likely.

Automation Testing

When a tester uses scripts and additional software to test a product, this process is called automation testing (also known as test automation). An automated version of a manual process is used here. Automation testing is used to quickly and repeatedly rerun test scenarios carried out manually in manual testing. This approach is often employed by a QA services company to streamline and enhance the testing process.

It is used in addition to regression testing to test the application under load, performance, and stress. Compared to manual testing, it broadens the test coverage, enhances accuracy, and conserves time and resources.

Automation tools run tests that repeatedly carry out predetermined actions. Your project is successfully behaving and is unquestionably bug-free if the program's goals and results are in line. A tester must review the code, make changes, and run tests until the expected outputs match.

There are many advantages and disadvantages of both these software testing systems.

Read Blog: Automated Vs. Manual QA Testing: A Detailed Guide

What are the different types of Software Testing techniques?

Software testing methods can be broadly divided into six groups:

Black Box Testing: Black-box testing is a method where the tester doesn't have access to the software's source code and tests the software's user interface without considering the program's internal logical structure.

White-Box Testing: This testing method involves ensuring that all internal operations are carried out following the specifications. At the same time, the tester is aware of the internal workings of the product and has access to its source code.

Functional Testing: Functional testing examines every aspect of a program or application. The tester uses an established set of requirements to validate functionality. Source code is not essential in this situation. Instead, the main focus is testing software behavior. Utilizing advanced functional testing tools can further enhance this process, ensuring more efficient and accurate validation of software functionalities.

Non-Functional Testing: Non-functional testing considers performance, usability, and reliability. Examining how many users can log in to the system concurrently may be a non-functional test.

Gorilla Testing: Gorilla testing is where a module is repeatedly tested with various random inputs to ensure that modules are checked without errors.

Only a few carefully chosen system modules are put through this manual and repeated testing to determine whether or not the module is operating correctly. Gorilla testing is also called torture, fault tolerance, and frustrating testing.

Grey-Box Testing: In this kind of testing, you only know a portion of the product. This testing helps identify bugs that the user would not be aware of.

To give you a straightforward example, imagine that you designed an element with a red shade, but it has an orange hue. Because they would believe that is how it is supposed to be, the users wouldn't be aware that there is a bug. However, your limited product knowledge would enable you to spot such bugs.

It's time you knew how to approach the software testing process now that you know what testing is all about.

The Software Testing process explained

Image Source: Photo by Kelly Sikkema on Unsplash

Software testing can be broken down into various phases like any other process. Often referred to as the software testing life cycle, this process consists of several stages. Let's take a quick look at them.


All processes begin with planning. First, you gather information about the product during this phase. Next, you compile a list of tasks that must first be tested. If you are testing after a bug fix, you should be aware of the bug and the desired behavior.

Your list of tasks must then be prioritized. The division of tasks during this stage is also possible if the entire team is involved.


After being aware of your obligations, you must lay the groundwork for testing. This entails setting up the testing environment, gathering test cases, and researching test cases and product features. Here, you should also gather and familiarize yourself with testing tools and methods.


This is the time to put the product through testing. Test cases are run, and the results are gathered. The results are then compared to the anticipated development to determine whether or not the product is performing as expected. You keep track of all the tests and test cases that were successful and unsuccessful.


The final stage of software testing is where you must record your findings and present them to the appropriate parties. The main focus here is on test-case failures. The results of the tests should be adequately explained.

Now that you are acquainted with the nuances of software testing let us look at how it benefits organizations and businesses across the globe.

Why is Software Testing necessary for your business?

Few can deny the significance of quality control when developing software. Late delivery or software flaws can harm a brand's reputation, resulting in dissatisfied and lost customers. In addition, a bug or defect can seriously damage connected systems or cause degradation.

Even though testing is expensive, businesses with effective testing techniques and QA procedures can save millions of dollars annually on development and support. Furthermore, early software testing reveals issues before a product's launch. Test feedback is also critical to development teams' ability to address problems such as:

  • Faulty Construction
  • Faulty Design Choices
  • Incorrect Or Invalid Functionality
  • Vulnerabilities In Security
  • Scalability Concerns

The reliability of software is improved, and high-quality applications are delivered with few errors when testing is given enough room during development. In addition, a system that satisfies or surpasses customer expectations may increase sales and market shares.

Simply put, the user's reaction can be used to determine the value of software testing. It guarantees the product's quality and fulfills the needs of both customers and users. Additionally, it ensures superior user experience, dependability, and business optimization.

Let us focus on how businesses benefit from software testing:

Improves security

One of the most crucial justifications for software testing is security. It is considered one of its most important, delicate, and vulnerable elements. Additionally, there are instances where the entire company's vital data and information are stolen.

You're not just sacrificing your customers' experience when your software fails. You're also compromising software security. Unfortunately, your software's customers have now put their data and systems at risk.

You can use software testing to give your customers a secure, reliable product. It safeguards their sensitive information, solidifies their trust, and lowers the possibility of later costly embarrassments.

Boosts customer contentment

The primary goal of product owners is to provide the best services and improve customer satisfaction. Adopting a software testing process is crucial for delivering quality and customer satisfaction because it offers the ideal user experience.

Early investment in quality assurance shows your clients you are concerned about their experience. You want them to receive everything they desire and more. And establishing long-term customer relationships depends on this message.

Enhances product caliber

Adhering to a product's specifications is necessary to guarantee that some products are securely brought to life. In addition, you must ensure that the product you deploy to customers is top-notch without any errors.

Furthermore, it must consistently deliver on its promises. Therefore, testing the software before launch is necessary to ensure it operates as expected.

And what's more significant is verifying the software's compatibility with various devices before releasing it. For instance, ensuring that any software you plan to release is compatible with multiple hardware and operating systems is imperative. Again, this demonstrates the software's caliber and can only be achieved through thorough software testing.

Reduces costs

Cost-effectiveness is the primary justification for why businesses use software testing services. When a QA tester discovers bugs early in the development process, fixing those bugs is relatively inexpensive during the development stage. Moreover, a software release full of bugs can be more expensive to correct later. Consequently, it is now one of the most crucial steps in the SDLC.

Every business owner must employ a tester or quality analyst with extensive experience and knowledge of the projects, along with utilizing VAPT services, to save company costs and resources.

Protects brand reputation

Low performance damages an application's standing in the market. As a result, users no longer favor using that application. It can also damage a company’s reputation irrevocably.

As a result, no software or application should ever be released onto the market without first going through software testing.

The software must be released only once it is operating flawlessly. Continuous testing is also necessary to maintain the software's effectiveness and reliability even after the launch. In essence, everything is lost if the software's performance declines. As a result, it is critical to consider software testing as the best option for determining software performance and saving your brand's reputation.

Enables adding new features easily

It is more challenging to update code that is old and interconnected. Due to this, tests must be carried out to counteract it and allow software developers to add new features.

Accurate testing can help get specific details about the old and unconnected areas of the code so that developers can rectify/remove the same and add new code for the features required.

Speed up the development process

Software testers can detect a wide range of errors and scenarios and identify any bugs so that developers can easily fix them quickly. To ensure a smooth development process, software testers should collaborate with the development team in parallel to speed up the process.


Software testing is essential in the software development cycle. It helps refine the software and also ensures a high-quality release. It also helps lowers development costs while improving usability and functionality at the same time. In addition, software testing validates and pushes each component and certifies that the product is fit for the intended use.

To test your software and make it bug-free, we recommend hiring a software tester from Wishup. Click here for a free consultation or email us at [email protected] to know more!