Wishup or My Mountain Mover – Who’s the Wiser Choice for Healthcare VAs?
Trying to pick between Wishup and My Mountain Mover for your healthcare VA? We’ve done the homework (with testimonials!). From pricing to performance, here’s the detailed breakdown to help you choose smarter.
Need a virtual assistant (VA) who gets healthcare?
"Utilizing a remote admin workforce has saved us money," says Trish O'Brien, healthcare business owner, Springboard Therapy Practice.
That last part is critical. Because in healthcare, you don't just need task-doers - you need partners who understand the stakes. When appointments stack up, systems crash, or billing errors pile in, your VA should be part of the solution.
That's why more practices are looking to hire healthcare virtual assistants from either Wishup or My Mountain Mover..
We compared both through the lens of real medical practices. Let’s find out who actually delivers when your clinic's reputation is on the line.
(No hype. Just the healthcare-specific insights you need.)
Wishup vs Mountain Mover Virtual Assistant: Quick Comparison
Need the gist first? Check out this quick comparison of Wishup vs My Mountain Mover before we go deeper.
Wishup - My Mountain Mover Alternative
Wishup is a stronger alternative to My Mountain Mover healthcare virtual assistants based on the following numbers achieved since its inception in 2015.
- ✅ 99% reliability rate in meeting deadlines.
- ✅ Saved 850000+ hours for busy entrepreneurs.
- ✅ 2000+ tasks managed monthly.
- ✅ 1500+ high-ownership virtual assistants to choose from.
- ✅ Top 0.1% talent that’s ready to start.
- ✅ 55+ industries served, including healthcare.
- ✅ Expertly aligned with 900+ global founders in 2025.
- ✅ 98.8% client satisfaction rate.
Wishup Virtual Assistants - Helping $2M NIH-Funded Projects Run Smoother
Lactiga Inc., a biotech company developing a new medicine called LCTG-001, has teamed up with the Icahn School of Medicine at Mount Sinai to study its use in treating COVID-19. The research will be led by Dr. Rebecca Powell, an infectious diseases expert, and she has received a $2 million grant from the National Institutes of Health (NIH) to move the study forward.
Behind the scenes, Dr. Rikin Mehta (co-founder of Lactiga), who had a full plate of research, partnerships, and operations, turned to Wishup for virtual assistant support. His VA helped streamline daily tasks, organize communications, and free up valuable hours so he could focus on making breakthroughs like this one happen.
Case Studies of Wishup Healthcare Virtual Assistants
Hiring Speed of Healthcare Virtual Assistants
Between patient calls, urgent chart updates, and that mountain of paperwork, the last thing you want is to wait weeks for a healthcare virtual assistant (VA) to join your team.
So, how do Wishup and My Mountain Mover deliver when it comes to getting that much-needed support in your hands?
Wishup: Your Healthcare VA in 60 Minutes (Seriously, 60 Minutes!)
Ever wished you could have a team member just pop into your practice with zero hassle and immediate help? Well, that's what Wishup offers.
In just 60 minutes, you can onboard a pre-vetted healthcare virtual assistant and get to work. The whole process is designed for speed. You simply choose the VA you need, pay, and boom! Your VA is ready to jump in and support you, without all the typical hiring and HR delays.
All the virtual assistants come pre-trained by healthcare professionals, so they’re ready to tackle tasks like managing patient data, coordinating insurance, and updating charts right away.
Hiring Speed of My Mountain Mover Virtual Assistants:
My Mountain Mover takes time to know your role requirements and match candidates. You’ll need to send your role requirements over, and then they’ll get to work curating potential candidates. The timeline varies from one requirement to another.
Talent Selection: Who Gives Medical VAs of Top Quality?
The last thing your virtual assistant should do is call every 10 minutes with questions about basic tasks, or worse, struggling to navigate your EMR system when it’s supposed to be second nature for them. So, when it comes to talent selection, how do Wishup and My Mountain Mover perform?
Wishup: Only the Best 0.1% of Medical Virtual Assistants
If you need someone who already understands the ins and outs of healthcare, from managing patient data to handling insurance claims, that’s where Wishup shines.
Their VAs go through an intense 6-stage vetting process, and only the top 0.1% of candidates make the cut. Also, these 0.1% of VAs come with a minimum of 3-5 years of hands-on experience (some of them with healthcare experience too!)
Assistants without healthcare experience are trained by former healthcare practitioners or by other experienced medical virtual assistants.
Basically, you get to select from a pool of assistants who have been there, done that, and know exactly what your clinic needs.
Whether it's HIPAA protocols, EMR/EHR systems, billing, appointment coordination, or chart updates, Wishup VAs are ready to roll from day one. They’ll be fitting right into your workflow and freeing up your time.
My Mountain Mover Virtual Assistants: Top 2% of Applicants.
My Mountain Mover prides itself on selecting the top 2% of applicants. To know more about their actual hiring process and the set of training practices, you can contact their team.
Special Skills: Can Your VA Juggle AI, EHRs & Automation Tools Like a Pro?
Imagine having a healthcare assistant who can automate half that chaos while sipping coffee and smiling. Sounds dreamy, right?
In 2025, just being “good with email” doesn’t cut it. Your virtual assistant has to know their way around EMRs, AI tools, billing software, and the zillion platforms that keep your practice running fast.
So let’s see who’s ahead in the tech game - Wishup or My Mountain Mover?
Wishup: Trained on 120+ Tools, Including the Coolest AI and Medical Platforms
Wishup doesn’t just give you a just a virtual assistant. They hand you a tech-savvy wizard in scrubs. Their medical virtual assistants are trained on 120+ tools, including 50+ AI apps (yep, ChatGPT is on that list) and 70+ no-code platforms like Zapier, Trello, Notion, and Canva.
But here’s the part you’ll love as a healthcare pro: they’re also trained in 10+ healthcare-specific platforms. Think EHRs, EMRs, practice management tools, and even prescription automation systems. Some of them can be found below.
- Want an automated post-discharge text sent to every patient 48 hours after surgery? Done.
- Need a custom billing tracker that alerts you if something’s pending? Already built.
So, instead of you training a VA, you just tell them once, and they make it happen.
Are My Mountain Mover Virtual Assistants Trained on AI Tools?
My Mountain Mover says their VAs handle tasks like data entry and record management, but there’s no detailed list of tools they actually know. They could also be trained on the famous AI tools. As there's no public information of the tools, for accurate information, you can reach out to their team.
Price Check: Are You Getting a VA or Accidentally Hiring a Whole Employee?
When you're hiring help, the last thing you want is to be blindsided by surprise costs or feel like you’ve onboarded someone who needs you to train them.
So let’s break this down, doctor-style: no jargon, no fluff.
Wishup: Straightforward Pricing That’s Actually... Straightforward
The cost of a healthcare virtual assistant starts from $9.99 per hour. There are two flexible monthly pricing plans too - $999/month for a part-time VA (20 hours/week) and $1,799/month for a full-time VA (40 hours/week).
And what’s included at that price?
A pre-trained VA who understands healthcare, knows their way around EHRs, is pre-trained on 120+ tools, familiar with HIPAA policies, and shows up ready to work on day one.
You also get a dedicated account manager (basically your VA’s VA) for free of cost.
Whether you’re a busy dermatologist, an overbooked primary care doc, or a mental health practitioner trying to scale your practice, regardless of your healthcare specialty, there’s a plan that fits your flow and your budget.
What Is the Cost of My Mountain Mover Virtual Assistant?
My Mountain Mover has not listed the pricing on their main pages. You have to book a call to even get a ballpark figure. But, according to salary.com, their healthcare VAs make about $38,861 a year on average - that’s around $19 an hour. So, it’s safe to say you’ll be charged more than that, so the company can make a profit. But Wishup offers healthcare virtual assistants starting from just $9.99/hour who are HIPAA-familiar and pre-trained on 120+ AI and no-code tools.
Who Handles More Tasks for The Money?
Your virtual assistant should be capable of juggling insurance calls, updating EMRs, following up on labs, rescheduling last-minute no-shows, and maybe, just maybe, finding time to eat something that isn’t coffee.
So the big question: Can your virtual assistant do all of that?
Wishup: Your One-Stop Medical Sidekick (Admin, Clinical and Tech Tasks)
Wishup’s medical virtual assistants are like the Swiss Army knives of healthcare support.
They can jump right into:
- EMR documentation without needing hand-holding.
- Insurance coordination that doesn’t result in an “Oops, I’ll check with the provider.”
- Lab follow-ups and appointment setting that don’t clog your front desk.
- Medical billing without creating a spreadsheet nightmare.
- And yes, they can even answer basic patient queries like, “What time is my follow-up again?”
Bonus moves? They don’t stop at clinical admin. Wishup’s healthcare VAs can also help with backend operations like invoice processing, email triage, and data reporting. Even if you are a therapist, plastic surgeon, dietician, or any other healthcare professional, they've got everything covered.
Here’s the list of all the tasks they can perform.
60+ Tasks Performed by Wishup Medical Virtual Assistants
Check if this sounds like your wishlist.
🗂️ Administrative Tasks (27)
- Responding to patient portal messages
- Organizing patient files and lab records
- Handling medical records and chart requests
- Ordering clinical and office supplies
- Coordinating patient transportation
- Taking notes during medical meetings or huddles
- Collecting patient feedback and testimonials
- Answering patient phone calls and follow-ups
- Sending automated appointment reminders
- Entering patient demographics and form data
- Managing doctor’s consultation schedules
- Creating templates for SOAP notes, referrals, etc.
- Drafting and managing clinic correspondence
- Calling patients after missed appointments
- Registering new patients in the EMR
- Generating reports for patient volume or visit types
- Communicating with vendors for medical equipment
- Sending out patient satisfaction surveys
- Coordinating internal team training
- Managing patient waitlists efficiently
- Handling cancellations and rescheduling
- Facilitating communication with patient families
- Scheduling interpreters for non-English-speaking patients
- Setting up and managing doctor-patient meetings
- Renewing medical licenses and certifications
- Updating internal policies and protocols
- Scheduling shifts for medical staff and assistants
🩺 Clinical Support Tasks (17)
- Educating patients about diagnoses, treatments, and care plans
- Managing specialist referrals and coordination
- Coordinating post-visit continuity of care
- Documenting clinical notes, vitals, and patient progress
- Setting up and managing telehealth appointments
- Following up after discharges to check recovery status
- Updating the EHR with visit summaries and charts
- Scheduling procedures (e.g., X-rays, lab tests, minor surgeries)
- Monitoring patient adherence to care plans
- Assisting with basic clinical research documentation
- Compiling data for quality improvement reports
- Updating care protocols as per latest guidelines
- Tracking compliance with regulatory standards (e.g., HIPAA)
- Logging and escalating safety incidents or risks
- Collecting detailed patient history ahead of consultations
- Alerting on care gaps (e.g., overdue screenings or labs)
- Processing medical bills and payments
💰 Financial Tasks (21)
- Reconciling patient billing accounts
- Applying correct procedure and diagnosis codes
- Submitting insurance claims accurately
- Following up on unpaid patient balances
- Tracking clinic expenses and reimbursements
- Preparing monthly or quarterly clinic budgets
- Creating detailed financial reports
- Verifying insurance eligibility and coverage
- Managing contracts with insurance providers
- Handling insurance payer negotiations
- Forecasting clinic revenue and growth
- Organizing documentation for insurance audits
- Processing payroll for medical staff
- Managing accounts receivable (AR) workflows
- Updating procedure fee schedules
- Preparing applications for healthcare-related grants
- Organizing tax-related documentation
- Analyzing clinic financial performance
- Tracking budget variances and expenditure leaks
- Explaining insurance benefits to patients
- Keeping an eye on medical inventory levels
If you have a specific task that’s not found in the above list, get in touch with our virtual assistant managers.
Also, as they are pre-trained on 120+ tools, automating workflows using tools like Zapier wouldn’t be a problem.
So whether you’re a solo therapist with a packed calendar or a bustling paediatrician operating multiple clinics, their assistants fit in like they've always been there.
Tasks Handled By My Mountain Mover:
My Mountain Mover virtual assistants also offer support with insurance verifications, charting, medical billing, and a lot of other admin-related healthcare operations. You can check with their team if there's any specific task on your list.
Replacement Policy – What If Your VA Isn’t the Right Fit?
You know that feeling when a new team member just doesn’t click? Maybe they’re not keeping up with the pace of your clinic, or their communication style doesn’t gel with yours. It happens! But in those moments, how quickly can you pivot and move forward?
Let’s see who makes it easier to reset.
Wishup: No-Guilt Free Replacements with Zero Hassle
Wishup keeps it drama-free. If it’s not working with your new healthcare virtual assistant, just message your account manager. No lengthy explanations, no awkwardness. You can request free replacements anytime. And here’s the best part: they’ll onboard the new VA for you so you’re not scrambling mid-shift.
Quick, painless, and handled for you.
My Mountain Mover Virtual Assistants: Undefined VA Replacement Policy?
There’s no clear information about replacing a My Mountain Mover virtual assistant. Will your replacement request will be approved, will you need to re-do the whole interview process for days or will you be outright denied? You will have to check with their team before onboarding.
Can You Track What Your VA Is Doing… While You’re Charting Between Patients?
You’ve got patient charts to update, labs to review, pre-authorizations to approve, and somewhere in between, you’re thinking: “Wait… what’s my VA working on right now?”
Can you get a quick update?
A bird’s-eye view of their tasks?
Or are you stuck waiting on an email reply while you're juggling five other things?
Wishup: Free VA Workforce Management App (Worth $299/Year)
When you work with Wishup, you’re not flying blind. You get access to a virtual assistant management app on both android and iOS - basically your mission control center for all things VA.
Here’s what it gives you:
- ✅ Task progress (so you know what’s done and what’s in the works)
- ✅ Hours logged (no surprises at the end of the month)
- ✅ Real-time updates (check in during a coffee break between consults)
- ✅ Built-in chat (no more digging through email threads)
Imagine this: You’re sipping your first real coffee of the day (finally!), and with two clicks, you see that your VA just scheduled your CME renewals, followed up with that tricky vendor, and is drafting a policy update. That’s peace of mind.
Bonus Perk: Even if you forget to check the app (because, you know, life), your account manager sends email summaries. So you're still in the loop, without lifting a finger.
Can You Track My Mountain Mover VAs?
My Mountain Mover has not mentioned about offering a client-facing dashboard or management tool. The manual email/Slack-mode of communication might work for some. But if you're running a busy clinic or keeping up with insurance madness, check with them if they've got any VA management tools to ease the pressure.
Scalability – Can You Grow Your VA Team Without the Growing Pains?
Let’s say things at your clinic just blew up. More patients, more paperwork, and suddenly, your single VA is struggling. You’re not ready to hire in-house, but you definitely need backup… like, yesterday.
So, which service lets you scale fast without jumping through hoops?
Wishup: Add Another (or many) Healthcare VAs in 60 Minutes
Wishup gets that scaling a practice is not a “wait and see” situation. Whether you’re a solo doc adding a second location or a multi-provider clinic drowning in admin, they make it ridiculously easy to grow your support team.
Here are your three no-headache scaling options:
- Need an extra VA today? You can add one (or three) in under 60 minutes. Just pick from their pre-vetted, trained medical VAs, and get ready to work with your new hires. Same day!
- Want to interview before deciding? No problem. Set up a quick call with their growth team, meet your VA candidates, and hire the one you click with.
- Not sure what kind of help you actually need? Your account manager will analyze your workload and recommend the right type of VA. It’s like ordering support à la carte, but for your clinic.
Scaling with Mountain Mover Healthcare Virtual Assistants?
Though there’s no public information on how fast you can add more VAs with Mountain Mover, there could be a system. You just have to check with the team before committing to the project. Ensure the process is fast and does not compromise on quality.
Where in the World Is Your VA? (And Why It Matters More Than You Think)
Here’s the truth: location = cost, communication style, culture fit, and even work ethic.
So let’s break down who’s hiring from where, and what that means for your practice.
Wishup: Global Talent, Local-Level Performance
Most of Wishup’s medical virtual assistants are based in India (many with STEM or healthcare-adjacent backgrounds). Some are even available in the U.S., if you prefer local time zones or native cultural nuance.
Here’s what makes this interesting for your practice:
✅ English fluency? Crystal clear. Their VAs speak and write in fluent English. No awkward phrasing, no misunderstandings.
✅ Trained for the U.S. healthcare world. We're talking HIPAA familiarity, EMRs, and insurance forms. They’re not learning on the job.
✅ Cost-effective, not “cheap.” Thanks to geo-arbitrage (fancy word, but you get it), you’re paying India rates for U.S.-level skills.
✅ Clients genuinely love them. Many practices say their Indian VAs are more technically efficient and dependable than local hires. Just focused, consistent support with a great attitude.
Where are My Mountain Mover Virtual Assistants Operating From?
All of My Mountain Mover’s healthcare VAs are based in the Philippines. It could be cost-effective (if they charge less), but you can’t choose between regions or time zones. For the same price, you could hire two or three Indian healthcare virtual assistants from Wishup.
Wishup or My Mountain Mover - Have You Decided?
If you want speedy onboarding, real-time task tracking, 120+ tools trained talent, a 7-day money-back guarantee, and flexible support that adapts to your practice, go with Wishup. If you’re okay with a Filipino virtual assistant trained healthcare-related operations, My Mountain Mover might work for you.
👉 Book a Free Consultation Today and hire your medical VA in just 60 minutes from Wishup. No deposit. No stress. No risk.
Neelesh Rangwani · Co-founder at Wishup
With 10+ years in the virtual assistant space, Neelesh has helped 1000+ US and global founders build efficient remote teams by matching them with top 0.1% virtual assistant talent. He writes about virtual assistants, hiring frameworks, remote productivity, and scaling ops.
More posts by Neelesh → · Connect on LinkedInDisclaimer: The content of this blog was prepared based on publicly available information sourced from the organization’s website at the time of writing. Accuracy and completeness are not guaranteed, as details may have since been updated or revised.
Frequently Asked Questions
Is My Mountain Mover a legit company?
Yes, the company is legit. They’re based in California, run by Amanda Desuacido (CEO). Their main office is located at 333 City Blvd West 17th Floor, Suite 1734, Orange CA, 92868 but their virtual assistants work from the Philippines.
How much does My Mountain Mover cost per month?
My Mountain Mover does not list prices on their website. You have to book a call to find out. But salary.com claims their VAs make about $38,861 a year on average, which is around $19/hour. That means your cost would be higher, so the company makes a profit. Wishup, on the other hand, starts at just $9.99/hour. Plus, Wishup healthcare VAs are pre-vetted and pre-trained on 120+ tools.
How much does My Mountain Mover charge per hour?
My Mountain Mover does not mention the hourly rate on their site. But based on salary.com data, their VAs make about $38,861 a year on average, which is around $19/hour. So, the actual cost to you would be higher. But Wishup’s hourly rate starts at just $9.99. Plus, Wishup healthcare VAs are pre-vetted and pre-trained on 120+ tools.