We Turned 10 - You Get 10% Off All July!

Back|Home Browse Profiles May***
May*** profile picture

May***

ONLINE BUSINESS MANAGER
Availability
0 hrs/day
Aptitude Skills
Top 5%
English Efficiency
Professional
"A seasoned professional with over a decade of expertise in customer success, specializing in managing stakeholder escalations and delivering excellence for global MNCs."
Tools
Skills
Wishup Evaluation
Experience
Education
Ask a Question
Tools

Expert

QuickbooksAI ToolsG SuiteAsanaChatGPTLinked in Sales NavigatorTime TrackerZoomSlackLoomGemini

Good

ApolloMS OfficeExcelMailchimpZapierMonday.comKeysearch
Skills

Expert

Data ProcessingGoogle ResearchBack-Office OperationsDatabase ManagementAdministrative WorkEvent ManagementLead GenerationInvoice ManagementMIS ReportingMinutes Of MeetingOnline ResearchSchedule ManagementSocial Media ManagementSummary WritingWeb ScrapingCRMCampaign ManagementBusiness Email WritingAudio TranscriptionClient RelationshipCustomer ServiceExecutive AssistanceBookkeepingProject ManagementInbox ManagementContract GenerationContent WritingData EntryData ManagementEmail ManagementCalendar Management

Good

E-CommerceVideo EditingEmail MarketingInvoicingProblem SolvingTravel ManagementTranscriptionArticle WritingSales SupportTravel PlanningFormat the ArticleAdvanced Google ResearchExcel IntermediateLinkedIn ManagementData EnrichmentE Commerce - Shopify/PayTMProject CoordinationAI toolsLead ManagementAutomationData Analysis
Wishup Evaluation of May***
Our 10-step screening process with over 70+ filtering parameters ensures the top 0.1% talent!

Fast Learner

Patient

Organized

Proactive

Experience
Online Business Manager|Wishup
Jul 2024 - Present
I am currently focusing on Executive assistance tasks like calendar management, inbox organization, travel management, project management, and overseeing daily client operations.
Customer Contact Comms Analyst|Accenture
Jan 2019 - Jun 2024
Handled escalated cases for a major UPI application, resolving complex issues for legal, executive, and social media users. Collaborated with internal and external teams to deliver timely solutions.
Senior Customer Support Executive|Intelenet Global Services
Dec 2016 - Dec 2018
Collaborated with financial institutions to ensure the timely and accurate updating of consumer credit reports at a major US credit bureau.
Technical Support Analyst|Convergys Ltd
Sep 2015 - Aug 2016
Provided remote technical support for a US technology company, resolving operating system and hardware issues for their users.
Senior Associate|Wipro BPO Ltd
Jun 2013 - Sep 2015
Provided comprehensive technical support for internet and telephone services to both B2C and B2B clients of two leading UK telecom providers, resolving a diverse range of technical issues.
Education
Bachelor of Arts|School of Open Learning, Delhi University
Batch of 2018
Ask a Question

Select one or more skills/tools it might be regarding

Data ProcessingGoogle ResearchBack-Office OperationsDatabase ManagementAdministrative WorkE-CommerceVideo EditingEmail MarketingEvent ManagementLead GenerationInvoice ManagementInvoicingMIS ReportingMinutes Of MeetingOnline ResearchProblem SolvingSchedule ManagementSocial Media ManagementSummary WritingTravel ManagementTranscriptionWeb ScrapingCRMCampaign ManagementBusiness Email WritingAudio TranscriptionClient RelationshipCustomer ServiceArticle WritingExecutive AssistanceBookkeepingProject ManagementSales SupportTravel PlanningFormat the ArticleInbox ManagementAdvanced Google ResearchExcel IntermediateLinkedIn ManagementContract GenerationData EnrichmentE Commerce - Shopify/PayTMProject CoordinationAI toolsLead ManagementAutomationContent WritingData EntryData ManagementEmail ManagementData AnalysisCalendar ManagementQuickbooksApolloMS OfficeExcelAI ToolsMailchimpG SuiteAsanaZapierChatGPTMonday.comLinked in Sales NavigatorKeysearchTime TrackerZoomSlackLoomGemini

Get answer within 24 hours*