Large organizations face complex coordination, multi-department workflows, and administrative challenges. Enterprise virtual assistants (EVAs) offer a scalable, secure, cost-effective solution by offering executive support, project coordination, data handling, and more, without extra office setup.
What services do enterprise virtual assistants offer?
EVAs typically handle:
- Executive Support: Calendar management, travel bookings, and inbox triage across teams.
- Project Coordination: Meeting scheduling, stakeholder communications, and documentation.
- Data & CRM Management: Database updates, reporting, and dashboard maintenance.
- Recruitment & Onboarding: Screening coordination, candidate scheduling, and welcome sessions.
- Financial Admin: Invoice processing, expense reconciliation, vendor and follow-up.
- Client Engagement: Appointment coordination, proposal tracking, and CRM workflows.
- Research & Reporting: Market analysis, intelligence briefs, and executive summaries.
Which industries use enterprise virtual assistants the most?
Industry |
EVA Applications |
Finance & Legal |
Support with compliance prep, billing, client intake, audit prep |
Technology & Startups |
Investor outreach, product launches, CTO/admin alignment |
Healthcare/Pharma |
Credentialing, appointment coordination, patient follow-up |
Real Estate & Property |
Listing admin, inspection coordination, client management |
Retail & Supply Chain |
Inventory updates, vendor coordination, order tracking |
HR & Operations |
Onboarding logistics, policy rollouts, internal comms |
What’s the price difference: Freelancers vs. enterprise virtual assistants vs. in-house teams?
Support Model |
Rates |
Advantages |
Freelance Platform |
US$30–80/hr |
Flexible, task-based engagement |
Managed EVA Service |
US$10 onwards |
Vetted specialists, SLAs, backup, security |
In-House Employee |
US$70K–120K+/yr |
Office presence, local availability |
Managed EVA services typically save 30–50% over comparable in-house staff while delivering enterprise-grade oversight.
What are the benefits of hiring a virtual assistant for an enterprise?
- Operational Scalability: Support peaks in demand across departments without hiring permanent staff.
- Reduced Costs: Save on recruitment, salaries, benefits, and workspace.
- Rapid Onboarding: Access trained EVAs integrated with enterprise systems in days or weeks.
- Security & Compliance: Many EVA services adhere to GDPR, HIPAA, SOC 2, ISO standards.
- Global Time-Zone Coverage: Run seamless support for remote teams and regional offices.
- Access to Specialist Talent: Scale up marketing, finance, project coordination as needed.
- Improved Productivity: Free core staff from routine work so they focus on strategic priorities.
How to Hire an Enterprise Virtual Assistant
- Freelance Platforms like Upwork and Toptal
Pros: Broad talent, flexible terms
Cons: Must vet rigorously; limited enterprise-level service guarantees
- Managed EVA Providers like Wishup
Pros: Vetted EVAs, SLAs, backup support, compliance assurance
Cons: Higher hourly investment vs freelancers
- Recruitment Platforms like LinkedIn and Indeed
Pros: Full control, easy in-person coordination
Cons: Greater expense, lengthy processes, onboarding burden
Steps to a Successful EVA Hire:
- Define support scope (departments, hours, outcomes)
- Choose the hiring model based on complexity and compliance
- Vet providers for enterprise experience and tool fluency
- Confirm familiarity with enterprise systems (Salesforce, SAP, MS Teams)
- Establish security protocols and NDA plus access controls
- Set clear SLAs, communication rhythms, and success metrics