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900+ businesses never miss a call again

Phone Answering Service That keeps You in Control of Every Call

Every call answered. Always human. In your timezone. Save 2+ hours daily

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Trusted by 900+ Businesses Worldwide

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More than picking up the phone. They handle, filter, note, and summarize every call so nothing slips through

What a Virtual Assistant for Phone Answering Can Do For You?

Call Handling and Routing

Our VAs respond to every call, and route important ones to the right person, so you’re never interrupted by spam or low-priority calls.

Customer Interaction

From first hello to last thank you, your callers will always speak to a human call assistant who represents your business with professionalism.

Message Taking and Call Logging

They log every call, take detailed messages, and send you updates so you never lose critical info or miss a lead.

Hiring That’s Faster Than You Can Miss a Call

Because your time’s too valuable to spend on hiring

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Book a call with our team and share your requirements

Why Choose Wishup's Call Answering Service?

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Pre-vetted and Ready to Go

Skip the hiring cycles. Get VAs who are already screened, tested, and trained to handle your calls from day one.

Top 0.1% Talent Pool

Work with VAs we’ve handpicked for professionalism, speed, and seamless teamwork.

Experts Across 70+ Tools & Industries

Leverage VAs with hands-on expertise across CRMs, calendar, and customer support tools.

Entrepreneurs who delegated and saved 3+ hours daily

They Tried It. They Loved It

900+ Clients. Countless Calls. Wishup’s VAs Handled Them All.

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★★★★★

I appreciate the value a Wishup VA can bring to a business. The VAs of Wishup are very understanding and well trained in multiple skillsets, making them indispensable.

Niels Van De Bergh

Growth Consultant - Growth-Mechanics

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★★★★★

Working with Wishup has given our small and rapidly growing business the ability to move faster while simultaneously freeing up many hours a week. As a result, we can now focus on our strategy. The Wishup team will be a significant contributing factor to our future success.

Jason Gorman

Founder and Managing Partner - Jackrabbit LX

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★★★★★

I couldn't be more thrilled with my Wishup VA. It took me a few weeks to get the time to organize the work to assign initially, but it's been the best business decision for me this year.

Andrew McDermott

Founder - Convia Media

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★★★★★

We are very pleased with the work that Wishup Virtual Assistants have delivered for us. We use Wishup to augment many aspects of our business, from research, social media to marketing. Their staff is highly educated, very responsive, and experienced. We have been using them for over 6 months and have been telling others about our experience whenever we get the chance. The value they provide is truly immense.

Marvin Gouw

Co-Founder - Cubit

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★★★★★

I never considered hiring a virtual assistant for my business but Wishup was different, my virtual assistant exceeded expectations! It is more affordable than I thought and the help she provides on a daily basis is incredible! I get more work done with my VA helping me with important tasks like email management, calendaring, bookkeeping and much more. Highly recommended for any tech founder trying to balance time and productivity.

Lance Rodela

Founder & CEO - Shift Health Inc. (Y Combinator S19)

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Where Our VAs are Already Answering the Calls You’re Missing


USA
Los Angeles
New York
San Franciso
London
Austin
Abu Dhabi
Dubai
Toronto
Sydney
Vancouver
Berlin
Singapore
Dallas
Chicago
See Who’s Answering in My City

What About Tools? Don't Worry, We Got It!

Our virtual telephone assistants are pre-trained on 70+ tools. No training needed!

Calendly
Excel
ChatGPT
Google WS
Salesforce
Slack
Hubspot
Asana
QuickBooks

Wishup Vs. The Rest: Reason We Lead

VA Onboarding Speed & Availability
Talent Quality & Training
Trained in AI/No-Code Tools
Business Tools (Apploye, Pipedrive, Hiring Credits, etc.)
Replacement & Money-Back
Dedicated Account Manager & VA Knowledge Transfer
Wishup
60 minutes (always available)
0.1% (Pre-vetted & Pre-trained)
✅ 120+
✅ Free Business Tools (Worth $500)
✅ Yes
✅ Yes
Freelance Platforms
Up to 3 weeks (waitlist)
Unclear (No training)
❗Limited
❌ No
❌ No
❌ No
Other VA Companies
1 to 2 weeks (waitlist)
1% (Pre-vetted Only)
❗Limited
❌ No
❌ No
❌ No

Wishup Vs. The Rest: Reason We Lead

VA Onboarding Speed & Availability

Wishup60 minutes (always available)
Freelance PlatformsUp to 3 weeks (waitlist)
Other VA Companies1 to 2 weeks (waitlist)

Talent Quality & Training

Wishup0.1% (Pre-vetted & Pre-trained)
Freelance PlatformsUnclear (No training)
Other VA Companies1% (Pre-vetted Only)

Trained in AI/No-Code Tools

Wishup✅ 120+
Freelance Platforms❗Limited
Other VA Companies❗Limited

Business Tools (Apploye, Pipedrive, Hiring Credits, etc.)

Wishup✅ Free Business Tools (Worth $500)
Freelance Platforms❌ No
Other VA Companies❌ No

Replacement & Money-Back

Wishup✅ Yes
Freelance Platforms❌ No
Other VA Companies❌ No

Dedicated Account Manager & VA Knowledge Transfer

Wishup✅ Yes
Freelance Platforms❌ No
Other VA Companies❌ No

Manage Your Workforce Easily

Provide real-time feedback, manage projects, hire top-tier talent and get EOD reports—all from one app. Download the App Now!

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Why Your Business Needs a Phone Answering Service

Missed calls are missed opportunities, 67% of callers hang up if they hit voicemail first. A professional phone answering service ensures your line is always answered, reinforcing trust and capturing leads 24/7. This is especially vital for businesses with high call volumes or customer-facing operations.

Core Services You Can Expect

Phone answering services typically include:

  • Live Call Reception: A real person answers using your business name and script
  • Customized Call Routing: Calls directed to the right person or department based on your needs
  • Appointment Booking & Order Taking: Integrated scheduling and order services—perfect for service businesses or restaurants
  • After-Hours & Overflow Handling: Call coverage beyond office hours without waking the team
  • Message Delivery: Options via email, SMS, CRM integrations, or dashboards
  • IVR & Auto-Attendant: Automated menus to collect caller info and assist routing

Who Benefits Most from This Service

Industry Why It Matters
Legal & Professional Missed calls = lost bills; secure, and confidential triage
Healthcare & Clinics Appointment scheduling, urgent calls, and privacy compliance
Real Estate Lead capture, bookings, and client inquiries
Hospitality & Restaurants Reservation booking, menu questions, and call overflow
IT & E-Commerce Support tickets, order taking, and tech troubleshooting
Small Businesses Professional front desk without any setup

Benefits of Using a Phone Answering Service

  • Never Miss a Call – 24/7 live coverage prevents lost leads
  • Reduce Costs – Cut receptionist salaries, benefits, and infrastructure
  • Boost Productivity – Eliminate interruptions; staff can focus on core work
  • Improve Brand Image – Professional call handling enhances trust
  • Scale On Demand – Easily adjust coverage for peak or off-hours
  • Custom Integrations – Sync with calendars, CRM, HIPAA-compliant systems

How to Hire a Phone Answering Service

  1. Traditional Live Services Like Call Centers
    Pros: Human interaction, full customization
    Cons: Higher cost, limited scalability under spikes
  2. Virtual Phone Answering Service Providers Like Wishup
    Pros: Cost-effective, flexible coverage, cloud-based integrations
    Cons: Ideal for long-term requirement and stable businesses
  3. Hybrid Models (AI + Human)
    Pros: Scalability, efficiency, 24/7 response via AI + fallback to humans
    Cons: Possible AI misunderstandings; human oversight still needed

Steps to select the right service:

  • Map your call volume and types (inquiry, support, booking)
  • Prioritize availability (office hours vs. 24/7)
  • Choose model based on budget, quality and integration needs
  • Confirm script customization and operator training
  • Ask about integrations (CRM, calendar, SMS, HIPAA)
  • Review SLAs - response time, accuracy, call logging

Frequent Asked Questions

A phone answering service helps businesses manage incoming calls professionally. It ensures no call goes unanswered by having virtual assistants take messages, forward calls, and even handle customer queries.

Most call answering services charge in two common ways: either by the minute, typically US$0.65 to US$1.75 per minute, or as a flat monthly fee, which usually ranges from US$1200 to US$2500 per month for small to mid-sized businesses. Full-featured plans with 24/7 coverage or tool integrations can climb toward US$3000+ monthly, depending on call volume and extras. At Wishup, our virtual assistant phone answering service offers clear, straightforward pricing. You can hire a trained assistant for just US$10/hour. Our Kickstart Plan starts at US$999/month for four hours of daily support, while the Growth Engine Plan includes eight hours per day plus access to our AI office-management tool (worth US$299/mo) for US $1,799/month.

A virtual answering service works by routing your business calls to a remote assistant or team. They pick up calls using a custom script, greet customers, answer questions, and send you detailed messages or updates.

It is ideal for busy professionals, startups, healthcare providers, and small businesses who don’t want to miss leads or customer calls. It acts like a virtual receptionist, keeping you connected without hiring in-house staff.

Yes. A virtual assistant phone answering service can answer FAQs, provide product or service details, and even resolve basic issues for your customers, all while sounding like part of your team.

Some phone answering services provide 24/7 coverage, while others work during business hours. Wishup lets you hire a remote answering service VA who works in your timezone and can handle after-hours calls if needed.

Yes. Wishup’s VAs are trained on 70+ industry tools, including CRMs, calendars, and customer service platforms. So you don’t need to provide training, just hire and start delegating tasks.

A virtual call answering service uses real people to handle calls, making interactions personal and professional. Automated systems rely on bots and menus, which often frustrate callers.

Yes. A virtual assistant for phone calls can manage your calendar, confirm bookings, and send reminders, keeping your schedule organized without you lifting a finger.

Absolutely. Reputable providers like Wishup ensure your phone answering is handled by trained, pre-vetted VAs bound by confidentiality agreements.

With Wishup, you can hire a virtual assistant to handle calls within 60 minutes.

Yes. A virtual answer service allows you to create custom scripts, greetings, and call protocols so every interaction reflects your brand.

No. A phone virtual assistant answers calls in your business’s name and tone, giving customers a seamless, professional experience.

Yes. A remote telephone answering service like Wishup can scale as your business grows by adding more VAs to manage increased call traffic.

Online phone answering services are popular in healthcare, law, real estate, eCommerce, and with startups that want professional call handling without full-time hires.

Yes. A virtual assistant can also answer incoming calls, manage schedules, and update CRMs, giving you complete phone handling support.

Wishup’s virtual phone answering service offers pre-vetted, trained VAs who can handle calls, schedule appointments, update CRMs, and provide customer support, all while saving you time and overhead costs.