Brisbane’s small-business ecosystem values agility, local time-zone coverage, and lean overheads; virtual assistants let teams scale operations, reduce fixed costs, and stay responsive without adding full-time headcount.
Core Services Offered by Virtual Assistants in Brisbane, Australia
Brisbane VAs cover general admin plus industry-aware tasks common to local SMEs:
Administrative Support: Inbox and calendar management, travel bookings, and CRM maintenance for reliable day-to-day operations.
Customer & Client Support: Call answering, appointment reminders, and follow-ups, often delivered via virtual receptionist/front-office add-ons.
Marketing & Social Media: Post scheduling, light copy, Canva assets, SEO basics, and campaign tracking aligned to local audiences.
Research & Reporting: Market lists, competitor scans, basic data cleaning, and weekly KPI snapshots to guide owner decisions.
Bookkeeping & Data Entry: Invoicing support, expense tracking, reconciliations under guidance, and CRM reporting for cash-flow visibility.
Specialized Support: Real estate admin, tradie job scheduling and supplier coordination, medical/dental front-desk support, and project coordination.
Benefits of Hiring Virtual Assistants in Brisbane, Australia
Lower Operational Costs: Pay only for hours used while avoiding office space, super, and equipment costs typical of in-house hires.
Local Time-Zone Advantage: AEST alignment enables same-day responses and smooth client coordination across Brisbane suburbs and SEQ.
Scalable Staffing: Adjust hours for seasonal or project peaks without long hiring cycles or fixed payroll commitments.
Increased Productivity: Delegating scheduling, email, and data tasks frees owners to focus on sales, delivery, and growth.
Quick Onboarding: Pre-vetted talent from AU-focused providers and directories can start within 24–72 hours with a clear scope and SOPs.
Industry Familiarity: Many Brisbane VAs understand real estate, trades, healthcare, and professional services common in the local economy.
How much does a virtual assistant cost in Brisbane, Australia?
Brisbane virtual assistant hourly rates typically range from about AUD $30–$50 for mid-level general admin, with entry-level around AUD $15–$30 and specialist roles reaching AUD $50–$100+ depending on skills and scope. Benchmark data points for Brisbane show averages near AUD$ 28–$31/hour for general VAs, while marketplaces like Airtasker indicate a practical median around AUD $39/hour across tasks in Australia, with Brisbane listings similar in scope and pricing bands.
Wishup’s pricing, for instance, starts at just $9.99 USD/hour, roughly about $15 AUD/hour, for a highly qualified assistant. We offer a Kickstart plan of 80 hours/month for $999 USD, and a full-time 160 hours for $1,799 USD (AU$1,527 and AU$2,751 respectively). That means you could get a half-day assistant for around $ 1,000 a month, or a full-day (8-hour) assistant for around $ 2,700 AUD a month, all-inclusive.
Compare that to hiring a full-time in-house admin in Brisbane, which would easily run $60,000+ AUD per year in salary, plus superannuation, office space, and other benefits.
Brisbane benchmarks
- PayScale lists Brisbane’s average VA base rate around AUD $28/hour in 2025, reflecting general admin roles rather than specialist work.
- Australia-wide averages from PayScale are about AUD $30.87/hour in 2025, aligning with typical Brisbane ranges once skills and experience are considered.
- Airtasker’s national guide shows a low–median–high of AUD $24–$39–$120 per job/hour, which maps to Brisbane marketplace offers and complexity spread.
Role-based ranges
- Entry-level/general admin: Commonly AUD 15–30/hour for routine tasks like inbox management, scheduling, and data entry, lower rates often indicate junior experience or tightly scoped work.
- Mid-level/admin + ops: Frequently AUD 30–50/hour for assistants handling CRM updates, basic bookkeeping support, or coordinated marketing ops.
- Specialist/advanced: AUD 50–100+ for bookkeeping, executive support, advanced marketing, or technical tasks, reflecting higher skill premiums.
Task-type indicators
- Marketplace earnings data indicates typical virtual assistant tasks cluster near a median AUD $39, with larger bundled jobs priced higher based on scope and deliverables.
Comparison table
Category | Typical hourly rate |
Brisbane average | AUD 28 |
Australia average | AUD 30.87 |
Entry-level/admin | AUD 15–30 |
Mid-level/admin-ops | AUD 30–50 |
Specialist/advanced | AUD 50–100+ |
What is the Job Description of a Virtual Assistant Brisbane?
Virtual Assistant Brisbane Part-time to Full-time
Seeking a reliable VA to support admin, client communications, scheduling, and light marketing ops for a Brisbane-based team. The role is primarily remote with Brisbane time-zone coverage and occasional business-hours availability. Success means accurate, on-time outputs, proactive communication, and dependable ownership of recurring workflows.
Responsibilities
- Inbox and calendar: Triage inbox daily, draft/reply to routine emails, schedule meetings, and maintain an organized calendar across time zones.
- Client coordination: Confirm appointments, send reminders, reschedule as needed, and follow up on action items.
- Admin ops: Document formatting, data entry, file management, vendor coordination, and basic research.
- Marketing ops: Prepare social posts from briefs, schedule content, update CRM fields/tags, pull basic performance snapshots.
- Documentation: Maintain SOPs, checklists, and process updates for repeatable tasks.
- Reporting: Weekly activity summary with key metrics, blockers, and suggestions.
Tools and stack
Required skills
- Strong written communication and professional email etiquette.
- Calendar coordination and meeting scheduling across multiple participants.
- Detail-first admin: accurate data entry, consistent file naming, version control.
- Confidentiality and judgment in handling sensitive information.
- Competence with Google/Microsoft suites and at least one task manager and CRM.
Preferred experience
- Prior VA, EA, or operations coordination experience.
- Basic marketing operations (email campaigns, social scheduling, CRM hygiene).
- Experience supporting founders, sales teams, or client-facing roles.
- Familiarity with Brisbane business hours and local context (events, holidays).
Availability and location
- Brisbane time-zone coverage (AEST), minimum overlap 10am–4pm on workdays.
- 20–40 hours/week to start, with option to scale to full-time based on performance.
- Remote-first; occasional on-site errands or handoffs are a plus but not required.
Rate and contract
- Hourly Rate
- Engagement: Contractor, weekly timesheet, paid monthly; initial 4-week trial with a 1-week paid pilot.
Typical Pricing Models in Brisbane, Australia
Freelance VA: Commonly AUD 30–50/hr for general admin; specialist scopes often AUD 50–90+.
VA Agency Packages: Roughly AUD 450–1,800+/month for 10–40 hours, depending on seniority and inclusions.
Dedicated Full-Time (Managed): Often AUD 3,500–6,500+/month equivalent for experienced or specialist roles and structured coverage.
When to Hire a Brisbane Virtual Assistant
10+ hours/week on routine admin, scheduling, or client coordination that dilutes owner focus.
Seasonal or project-based workload spikes that need flexible, on-demand capacity.
Requirement for AEST coverage, same-day responses, or overflow call handling.
Need for specialist help in real estate admin, trades scheduling, healthcare front-desk, or marketing ops.
How to Choose the Right VA in Brisbane, Australia
Define Needs: Specify task scope, tools, weekly hours, and outcome-based KPIs/SLAs for turnaround and accuracy.
Pick a Service Model: Freelancer for flexibility and speed; managed AU provider for vetted talent, coverage, and replacements.
Check Experience & Reviews: Prior Australian client references, tool proficiency (Google/Microsoft, Xero, HubSpot), and industry samples.
Test Communication Flows: Validate responsiveness via Slack/Teams, email, and short stand-ups before scaling hours.
Set Security Protocols: NDAs, password managers, least-privilege access, and data-handling controls with periodic access reviews.
Brisbane-specific industry tasks for healthcare and trades