Get $1,000 Benefits with a VA — Free Bookkeeper ($500) + Business Tools ($500)

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50+ AI Automations in Q3

Hire Virtual Assistants in Melbourne, Australia in 60 Minutes

Guaranteed AI Readiness and First-Task Completion, 30-day ROI Report, & more

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Top-Tier Partnerships that Fuel Growth

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How Do We Support Melbourne Businesses?

8 Week

AI & Communications Training

5 Minute

TAT in Working Hours

24 Hours

VA Replacement Guaranteed

Virtual Assistant & Support Services for Entrepreneurs Like YOU


Virtual Personal Assistant
General Admin Virtual Assistant
Virtual Executive Assistant
Virtual Bookkeeper
Virtual Medical Receptionist
Virtual Financial Assistant

Why Choose Wishup Managed VA Services for Outsourcing Your Administrative Needs?

The Melbourne Founder's Advantage: Virtual Assistance Australia

10+ years in the industry

1,000+ founders served across 50+ industries

Top 0.1% talent recruited by ex-entrepreneurs

98.8% client satisfaction | 99% on-time delivery

Backup coverage if your VA is sick or on leave

Clients from Harvard and Y Combinator-backed startups

Unlimited, free interviews until you’re confident in the match

Flexible plans starting at $9.99/hr — no long-term contracts

Legal NDA by default, SOC2/GDPR

VA+ task support team + dedicated customer success manager

8 weeks training curriculum. Expertise in 120+ AI and business tools

5-step vetting + QA (weekly manager reviews, SOP checks, CSM cadence)

Australian-hours coverage and peers trained for Brisbane workflows and expectations

A managed VA team and not freelancers, stringently pre-vetted, trained, supervised, and fast replacement

Lower upfront cost vs. a full-time hire (no benefits, no payroll taxes, no ATS/HR overhead)

Hire a Virtual Assistant in 60 Minutes

Tasks You Can Delegate To Your Virtual Assistant

Lead Generation

Our VAs help you attract potential customers ready to engage with your business.

Email Marketing

Take your email campaigns to the next level with our comprehensive email marketing services, from strategy to execution.

Medical Transcription

Tailored medical transcription services designed for healthcare professionals, ensuring precise documentation and efficient workflow.

Catalogue Management

Experienced VAs in catalogue management, optimizing product listings, enhancing visibility, and driving sales growth.

Excel Management

Find the best Virtual Assistants to manage all your work in Microsoft Excel

CRM Management

Improve customer relationships and streamline processes with our efficient CRM services.

Phone Answering

Get soft-spoken, professional talent for answering your calls round the clock.

Data Management

Efficiently organize, secure, and leverage your data for smarter decision-making.

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We’re Not Just Outsourcing. We’re Outsourced Executive Assistance

Why Melbourne SMBs and Professionals Choose Wishup Virtual Assistant

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100% Interview Selection Rate

We offer unlimited same-day interviews at no cost, backed by an impressive 100% first match success rate.

Hire 4 at the Price of 1. Seriously.

Your dedicated virtual assistant comes with a supervisor, backup, and auditor, proving why we are the best virtual assistant service.

Get a Free Bookkeeper Worth $500

Hire your virtual administrative assistants and get bookkeeping as a complimentary, reliable managed service this holiday season.

Hire the Best Virtual Assistants in Melbourne, VIC in 3 Simple Steps

1

Schedule a quick call and tell us the high-impact areas where your business needs VA.

Get 40% of Your Day Back, Dedicated to Scaling Your Business

They Trust Our Professional Virtual Assistant Services to Handle the Admin They Shouldn’t Be Doing

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☆☆☆☆☆

My EA helps turn my yearly goals into an hour-by-hour schedule. Throughout the day, I just drop WhatsApp voice notes like, ‘Hey, please send an email to so-and-so…’ and it’s done. That mental load is off my head and into a system I trust. At the end of the day, I have 20 drafted emails ready to review, 90% perfect. That workflow is incredibly powerful. It's not something Siri can do, it takes a human.

TA McCann

MD - Pioneer Square Labs, Angel Investor, Serial Entrepreneur (Startups acquired by Google & BlackBerry)

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★★★★★

My VA handles many things for us including solving customer support tickets relating to product information, uploading product catalogs and training new hires.

Heather

Head of Vendor & Catalogue - Daniel House Club

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★★★★★

Beyond the administrative expertise, my VA also excels in outreach and communications. Her proactive follow-ups have strengthened our relationships with stakeholders, building trust and transparency across the board.

Dr. Rikin Mehta

CEO - Lactiga US, Inc.

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★★★★★

Our VA has been an integral part of our team since day one. Our company has grown 10X in the time since our VA has joined us. She is very proactive, hard working. She takes ownership of her work and completes it with a high level of speed and accuracy and I think I literally cannot imagine what life would be like at DHC without a Wishup VA supporting me and the whole team.

Caleb Iorg

COO - Daniel House Club

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☆☆☆☆☆

We have found Wishup virtual bookkeepers to be a key part of our team at Springboard Pediatric Therapy. Utilizing a remote workforce has saved us money by making sure all our physical spaces are used for billable services and created an environment that has all the right, positive and happy therapy vibes.

Trish O'Brian

Pediatric Occupational Therapist & Owner - Springboard Therapy Practice

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★★★★★

Wishup's VA has successfully handled a variety of tasks for us, including email marketing, social media management, managing contractor/vendor communication, and handling administrative tasks. They have been efficient, productive, and always willing to go the extra mile. Since partnering with Wishup, we've experienced a significant improvement in our overall efficiency. Our VA has freed up our time to focus on providing our clients with the best possible care.

Dr. Aleksandra Gajer

Founder - The Gajer Practice

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Why Choose Wishup?

VA Onboarding Speed & Availability
Talent Quality & Training
VA Interview Success
Business Tools (Apploye, Pipedrive, Hiring Credits, etc.)
Replacement & Money-Back
Dedicated Account Manager & VA Knowledge Transfer
Wishup
60 minutes (always available)
0.1% (Pre-vetted & Pre-trained)
✅ 90%+ pass rate
✅ Free Business Tools (Worth $500)
✅ Yes
✅ Yes
Freelance Platforms
Up to 3 weeks (waitlist)
Unclear (No training)
❗No success data
❌ No
❌ No
❌ No
Other VA Companies
1 to 2 weeks (waitlist)
1% (Pre-vetted Only)
❌ No interviews
❌ No
❌ No
❌ No

Why Choose Wishup?

VA Onboarding Speed & Availability

Wishup60 minutes (always available)
Freelance PlatformsUp to 3 weeks (waitlist)
Other VA Companies1 to 2 weeks (waitlist)

Talent Quality & Training

Wishup0.1% (Pre-vetted & Pre-trained)
Freelance PlatformsUnclear (No training)
Other VA Companies1% (Pre-vetted Only)

VA Interview Success

Wishup✅ 90%+ pass rate
Freelance Platforms❗No success data
Other VA Companies❌ No interviews

Business Tools (Apploye, Pipedrive, Hiring Credits, etc.)

Wishup✅ Free Business Tools (Worth $500)
Freelance Platforms❌ No
Other VA Companies❌ No

Replacement & Money-Back

Wishup✅ Yes
Freelance Platforms❌ No
Other VA Companies❌ No

Dedicated Account Manager & VA Knowledge Transfer

Wishup✅ Yes
Freelance Platforms❌ No
Other VA Companies❌ No

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The Right Skills for Your Melbourne Tech Stack

AI Virtual Assistant Certified in 120+ Workflow Automation and Modern Business Apps

Pipedrive
Canva
Trello
QuickBooks
Hubspot
Calendly
Asana
HootSuite
Slack
Excel
ChatGPT
Zoho
MS Office
Zapier
Gemini
Looking for Your Tool Stack? Check Here!

A Specialist for Every Melbourne Industry and Vertical

Our Dedicated Virtual Assistant Team is Trained Across 50+ Industries

Healthcare
E-commerce
Insurance
Cleaning
Startups
Real-estate
Optometry
Enterprise
Therapy
Enterprise
Non-profit & Churches
Dental Practice
Pinterest
Mortgage Broker
Media & Entertainment
Veterinary
Interior Designer
PR Agency

Case Studies

Value of Guaranteed Management Over the Risk of Independent Hiring

The Virtual Assistant Who Became a Finance Leader’s Right Hand
18 Sep 2025 • 5 min read

Melbourne Virtual Assistants

The Virtual Assistant Who Became a Finance Leader’s Right Hand

What started as inbox cleanup turned into a full-scale operations makeover. Discover how one Virtual Assistant redefined efficiency for a fast-growing finance firm.

Read Full Story
How Two VAs Generated 400+ Leads for a PR Firm in the US
12 Sep 2025 • 3 min read

Melbourne Virtual Assistants

How Two VAs Generated 400+ Leads for a PR Firm in the US

What happens when risky automation, content backlogs, and missed leads threaten a PR firm’s growth? Two virtual assistants stepped in, restructured operations, and turned outreach into a steady pipeline of opportunities.

Read Full Story
The Catalog Management Overhaul by a VA That Transformed an eCommerce Brand
10 Sep 2025 • 5 min read

Melbourne Virtual Assistants

The Catalog Management Overhaul by a VA That Transformed an eCommerce Brand

What happens when a fast-growing eCommerce brand hands over its complex catalog to a Wishup Virtual Assistant? This is the story of how one eCommerce VA rebuilt the backbone of an online retail business.

Read Full Story

Hire a Managed Virtual Assistant Services Near You

Global Reach with Local Hour Responsiveness

Brickell
San Diego
Denver
USA
California
Las Vegas
Los Angeles
Austin
Dubai
Texas
Palo Alto
Santa Clara
Nevada
Houston
Miami

Stop Managing Tasks. Start Leading Your Business

Other Services Offered by Wishup Virtual Assistants

Social Media Management

Our VAs manage your social media, ensuring timely posts and hassle-free online growth.

Virtual Assistant for Automation

From data entry to workflows, our trained VAs set up and manage your automations.

Virtual Receptionist

Experience professional call handling with our dedicated virtual receptionist services tailored to suit your business needs.

Bank Reconciliation Services

Streamline your financial operations with expert bank reconciliation services.

View All Services

FAQ: Your Toughest Questions Answered on Hiring a Virtual Assistant Melbourne (and the ROI You'll Get)

Yes, at Wishup, our VAs are fully supervised and trained. They complete an 8-week certification before taking on clients, get hands-on practice with 70+ tools and 200+ tasks, and operate under layered oversight: a VA Manager/CSM for coaching, a Task Support Team for specialist help, and your own Dedicated Customer Success Manager to keep everything aligned. If someone’s unavailable, we handle swift replacements or fill-ins so work never stalls. In short, it’s a managed service with SOPs, QA, and ongoing upskilling—not a freelancer marketplace.

Yes, your first month is risk-free. We offer a 7-day refund from your start date, you can pause anytime, and there are no setup or interview fees. If you’re not satisfied with your virtual executive or personal assistant, we’ll provide an instant replacement within 1–2 hours during working hours, ensuring your work continues uninterrupted.

Hiring a VA with Wishup is a simple 3-step process: 1. Contact our team and share your requirements. 2. Get matched with virtual assistants who fit your needs. 3. Interview and onboard your chosen assistant within a day.

With Wishup, you can kick off a 60-minute consultation, meet your pre-vetted VA, and begin delegating within the same day, no long hiring cycles or delays.

Absolutely! We offer easy and quick VA replacements in less than 24hrs. Just let us know, and we’ll match you with a better fit, no downtime, so your business operations stay smooth.

Yes. There is no extra charge for client VA interviews, and our assistants have a 100% first interview pass rate.

No recruitment, payroll, or HR overhead. • 20 hours per week plan: $999 per month • 40 hours per week plan: $1,799 per month • Hourly equivalent from $9.99 per hour All plans include a dedicated VA Manager, an Account Manager, knowledge transfer support, instant replacement, and our free VA management tool worth $299 for lifetime.

Yes, Wishup Virtual Assistant can help with marketing from Halloween through Black Friday, Cyber Monday, Christmas, and New Year's, including promotions.

We offer unlimited same-day interviews at no cost, so you can meet candidates immediately. Our first-match success rate is 90%, and if you want to try a second option, our second-match success rate is 100%—so you’ll land the right VA fast without paying interview fees.

Every VA goes through a 5-step stringent vetting process and is hired by ex-entrepreneurs. They then complete an 8-week mandatory AI & communications training to ensure they’re client-ready from day one.

You get weekly QA reviews by a VA Manager, fortnightly SOP-adherence checks, and monthly CSM checks. Our assistants are peer-trained for US-specific businesses, and we also offer.

We provide replacement within 24 hours, backup coverage when your VA is on leave, and no additional charge for any replacement, so your operations never stall.

Yes, we include a First-Task Completion Guarantee and deliver a 30-day ROI report so you can see clear value from the first month.

We maintain a 5-minute turnaround time (TAT) during working hours, and you’ll get a response from any point-of-contact within 60 minutes.

Yes, AI readiness is guaranteed. In Q3, our VAs delivered 50+ AI automations across client workflows, so you benefit from proven, real-world implementations.

We have a global talent pool, but no matter where they are, your assistant works on your hours. If you’re in Brisbane, Australia, operating on Australian Eastern Standard Time (AEST), your VA will be online on Eastern Standard Time. We ensure seamless communication by minimizing overlap with your workday. In fact, many of our VAs have worked with Australian clients, so they understand the culture and business environment well.

Nope. We know startups need flexibility. All our plans are month-to-month with no long-term commitment. Stay with us as long as we’re delivering value (our goal is to make you never want to quit!). You can upgrade or cancel anytime. There’s also a money-back policy if you decide it’s not working out – but we’re pretty confident you’ll love the service.

However you prefer! Many founders invite their VA to their Slack or simply text/WhatsApp them for quick chats. You can have regular Zoom or phone check-ins too. We also provide an optional Workforce Management App to track tasks, hours, and provide feedback in real-time if you like. Essentially, your VA becomes a part of your team – use whatever communication style and tools your team already uses, and they’ll adapt. Remember, they’re here to make your life easier.

Generally, if a task is remote and digital, they can do it. Our VAs won’t be able to grab your dry cleaning in person or physically be on-site (they’re virtual, after all), and they aren’t meant to replace specialized roles like full-time software engineers or high-level consultants. But for administrative, operational, creative, and coordination tasks, they’ve got you covered. If you’re ever unsure, just ask your account manager – we’ll find a way to get it done or advise you if it’s outside our scope.

Hiring a local Executive Assistant in Melbourne, VIC, can cost over $90,000 AUD annually, plus superannuation and HR overhead. Wishup provides stringently pre-vetted dedicated virtual assistant expertise for a fraction of that cost, starting at just $9.99/hr. Our fully managed model eliminates $0 local recruitment fees, payroll, and compliance burdens, making us the financially smarter choice for virtual assistant outsourcing company services.

We offer a zero-risk start. You can begin month-to-month with a 7-day refund policy. This flexibility, combined with our unlimited interviews at no cost, ensures you can test the waters and confirm the ROI before making a commitment.

Our process is rigorous. We only hire the top 0.1% of candidates, who are then further vetted by ex-entrepreneurs who understand the founder's pain. Every VA undergoes 8 weeks of mandatory training in communications, best practices, and 120+ AI tools, ensuring they deliver world-class professional virtual assistant services.

Absolutely. Our VAs receive continuous training in modern business apps (like HubSpot, Canva, Zoho, etc.). We ensure your AI virtual assistant is tech-ready, from managing complex CRMs for real estate virtual assistant melbourne firms to handling financial reporting software.

We are a managed service, not a platform. Freelance marketplaces require you to spend weeks on hiring, vetting, training, and supervision. Wishup provides the full package: a fully trained VA, daily EOD reports, a dedicated VA Manager, and a Customer Success Manager. We guarantee the output and accountability, which no marketplace can offer.

Yes. We guarantee reliable Australia time-zone coverage for your business. Our service is designed to align with your working day in Melbourne, Victoria, Australia, ensuring real-time support for essential tasks like scheduling and calls

Our elite matching process enables speed. You can start meeting candidates the same day, and once you approve a match (thanks to our 90% First Match Success Rate), your remote executive assistant service can be deployed and ready to start taking over virtual tasks in as little as 60 minute

We treat security as paramount. Every VA signs a legal NDA, and our operations are designed around enterprise-grade security, including SOC2/GDPR controls. We use secure password-sharing systems to protect your sensitive data from exposure.

We guarantee the fit. If, for any reason, the match isn't perfect, we offer an instant replacement guarantee within 24 hours. You never lose time, knowledge, or momentum due to churn. This stability is central to our executive virtual assistance promise.

While our VAs are not licensed lawyers or accountants, they are trained to handle the time-consuming administrative tasks associated with compliance, such as organizing documentation, data entry for payroll, and managing filing systems, helping to reduce the 541 hours of red tape Australian businesses face annually. This frees you up to review and finalize with your local experts.

Absolutely. We specialize in deploying real estate virtual assistant melbourne experts. They are trained in industry-standard CRMs, lead nurturing, appointment setting, and providing seamless property management virtual assistant melbourne support.

Yes. We offer the Kickstart Plan, which allows you to hire a small business virtual assistant for 4 hours per day. This is perfect for founders who want to test delegation and see the ROI before committing to a full-time, dedicated virtual assistant

We specialize in bringing the best place to hire a virtual assistant worldwide directly to your desk in Melbourne, Victoria, Australia. Our success is built on providing managed talent who have higher retention rates and greater technical training than most local hires, offering global expertise with local support hours.

Yes, email management virtual assistant Melbourne is one of our core strengths. Our VAs are trained to filter, prioritize, respond to general inquiries, and achieve 'inbox zero' daily, immediately giving you back hours of focused time.

Absolutely not. When you hire a dedicated virtual assistant through Wishup, you are only responsible for the flat monthly service fee. We handle all international payroll, taxes, and compliance for the remote talent. This means $0 local Superannuation, or payroll tax liability for your Melbourne, VIC business.

Our VAs are trained for high-impact roles. They are AI-trained and proficient in 120+ tools, capable of handling 200+ tasks. This includes advanced support like lead generation virtual assistant melbourne campaigns, managing e-commerce inventory, pipeline reporting for SaaS, and high-level outsourced executive assistant duties.

We guarantee a VA who aligns their working day with yours, eliminating latency. This ensures real-time collaboration for critical tasks like scheduling client appointments or managing calls for a virtual medical receptionist australia role, backed by a 5-minute TAT (Turnaround Time) service level agreement during working hours.

Yes. We specialize in providing highly relevant talent. We match you with a real estate virtual assistant melbourne expert who understands industry tools and workflows for property management virtual assistant melbourne tasks like CRM updates, lead follow-ups, and document preparation.