How is Wishup better than WoodBows Virtual Assistant?

You’re a busy startup founder or a VC-backed CEO who finally decides to delegate tasks to a virtual assistant(VA). You need someone reliable, professional, and fast, essentially an extension of your team. The last thing you want is missed meetings, unanswered emails, or sensitive data mishandled. Unfortunately, many entrepreneurs report exactly those nightmares with WoodBows Virtual Assistant, which holds a dismal 2.6/5 rating on Trustpilot. 

In this post, we’ll take a hard-hitting look at why Wishup is a better alternative choice than WoodBows for high-growth startups, tech-enabled businesses, scalable SaaS companies, remote-first teams, and any organization that values its time and reputation. 

We’ll draw on real customer experiences to highlight WoodBows’ recurring problems like

• Poor communication
• Unprofessional service
• Missed deadlines
• Incompetent assistants
• Security breach

And show how Wishup not only avoids these pitfalls but excels with top 0.1% talent, 60-minute onboarding, 24/7 support, ongoing training of its virtual assistant, industry-specific expertise, airtight security compliance, and easy scalability. 

If you’ve been let down by WoodBows or are simply weighing your options, read on and be prepared to act, because the difference is night and day.

At-a-Glance Comparison: Wishup vs. WoodBows

Use this overview of Wishup and WoodBows to get a quick peek at each virtual assistant service's offerings.

Wishup vs WoodBows: Service Comparison

So, in the right corner, we have Wishup.

Wishup Virtual Assistant Service

Wishup is a virtual assistant company helping 900+ clients with remote talent, from virtual assistants to bookkeepers to executive assistants. We explicitly offer VAs by industry (for example, Healthcare/Medical, Startups, E-commerce, Real Estate, etc.) so you get someone who speaks your language and understands the norms of your domain.

Our services include:

• Bookkeeping
• Administrative assistant
• Phone answering
• Project management
• Inbox management
• Calendar management
• Data management 
• Patient management
• And the list goes on

All our virtual assistants are trained in 200+ skills, 70+ no-code tools, and 50+ AI tools. They have 3+ years of experience, and all of them are engineering graduates, fluent in English, and easily adapt to your culture. But here's a catch: we have monthly upskilling training sessions for our bench of 1500+ virtual assistants, so we don't miss out on any of the latest tools in your industry.

Working with Fortune 1000 companies, high-growth startups, tech-enabled businesses, and others, we understand the needs of elite virtual assistants, and to do that, we vet only the top 0.1% of talent so that you get only the cream.

The result: our clients saw 10X growth after hiring a VA from Wishup while others are making money on their day off using our virtual assistant.

You need a virtual assistant for photographers, coaches, content creators, Airbnb property managers, therapists, dermatologists, pediatricians, plastic surgeons, lawyers, property managers, etc. Name it, and we have a virtual assistant ready to deploy.

Now we have WoodBows.

WoodBows Virtual Assistant

WoodBows offers administrative support, executive assistant, customer service, real estate, ecommerce, bookkeeping, graphic design, and content creation services to their clients. They provide virtual assistants based out of the Philippines, the US, and India.

Their refund policy is structured in a way that significantly limits flexibility after a short window. If you request a refund within 48 hours of the charge, you are eligible for a full refund. However, if you wait longer than 48 hours but less than 120 hours (five days), no refund is offered. Instead, they allow you to use the unused hours within a 180-day period. After 120 hours (or five days), there is no refund and no credit, meaning you lose the hours entirely.

This policy becomes particularly important when you consider that billing is done monthly. If you don’t notice the automatic credit card charge within 48 hours, you’re essentially locked into paying for another 30 days of service, even if you no longer need or want it.

Their reported 98.4% customer retention rate raises questions when viewed through this lens. By refusing refunds and "holding" unused hours for six months, they can technically continue counting inactive or dissatisfied users as current customers. It's a tactic that feels more in line with the reputation of a used car salesman than a customer-focused service.

You can hire a virtual assistant for 80 hours/month at $1299 from WoodBows.

Wishup vs WoodBows Virtual Assistant Onboarding Time: Minutes vs. Days of Delays

High-growth startups and remote-first teams move at lightning speed. You can’t wait weeks to get help on board, and can’t tolerate downtime due to virtual assistant no-shows.

This is the area where Wishup’s agility leaves WoodBows in the dust.

Virtual Assistant Delays and Excuses with WoodBows

WoodBows claims to help you quickly, but multiple customers tell a different story. One user never even got introduced to a working assistant: “Not in 24 hours, not in 3 weeks!” they exclaimed, after buying a 3-month plan and seeing no results at all.

Another tried simply to schedule an introductory call with WoodBows twice, “but no one got to speak with me”. Emails went unanswered, and the only response he did receive was an oddly generic note offering to “start right away” without even discussing his business needs.

For a founder tight on time, this kind of runaround is infuriating.

Unfortunately, with WoodBows, long delays and broken promises (like the 24-hour onboarding that never materialized) are too common.

60-Minute Onboarding and Instant Support with Wishup

At Wishup, we take a completely different approach, one built for speed and reliability. When we say “hire a virtual assistant in 60 minutes,” we mean it. From consultation to task delegation, you can outsource a virtual assistant and get started the same day.

Don’t believe us, hear it from our client, Jimmy Kim, Startup Founder.

You could have a pre-vetted professional starting on your tasks within one hour of signing up. No lengthy interviews (Wishup’s in-house team has already done them for you), no back-and-forth emails or “we’ll get back to you next week” delays.

This is a game-changer for a VC-backed founder who just raised funding and needs to scale operations. As soon as you give the green light, we'll match you with a ready-to-work virtual assistant and help you kick off immediately.

Wishup vs WoodBows Virtual Assistant Talent Quality

Wishup’s talent pool is second to none. You get an elite, pre-vetted virtual assistant with 200+ skills to execute your tasks flawlessly and the work ethic to meet every deadline.

WoodBows, on the other hand, has left founders scrambling when their assistants failed to deliver. Hiring a virtual assistant should make your life easier, but WoodBows customers often found the opposite.

WoodBows Talent: Experienced, But Limited Training Visibility

Time and again, WoodBows' assistants lacked the skills or dedication to perform basic duties.

One WoodBows user recounts that their VA “could not perform the job we had asked for: managing calendars”, and even after voicing concerns and requesting to end the service, “they ignored all my emails.” WoodBows went on to charge the client a second time despite the cancellation.

Another client described how the first VA WoodBows provided “was a disaster,” barely able to speak on the phone or take orders, and the second VA “didn’t show up”.

And in a particularly alarming case, a founder who stuck with WoodBows for a few months watched the quality of work “slowly drop to almost nothing” as tasks went unfinished. He discovered he was billed “30 hours for a spreadsheet” that should have taken far less time. When he tried to cancel the service, “the request was not granted”, and WoodBows kept charging him, ultimately “$300 wasted” on idle time.

To add insult to injury, his assistant was suddenly fired without explanation (even calling him in tears about it), leaving him high and dry. His verdict on WoodBows: “Truly an unprofessional company.”

Missed deadlines, shoddy work, and outright incompetence on the VA’s part turned what should have been a solution into a new problem.

Wishup’s Elite VAs Get the Job Done

With Wishup, you will never face that kind of disappointment.

We have built our entire model on providing only the best of the best in virtual assistance. We pre-vet our virtual assistants from the top 0.1% of talent available.

What does that mean in practice?

It means if 1,000 candidates apply to be a Wishup VA, only the single most qualified one gets through.

Every assistant must have a strong track record (at least 3-5 years of real-world experience) and then pass a six-step screening process to test their skills, communication, and problem-solving. Only those who ace all rounds make it onto the Wishup team.

 All Wishup virtual assistants are fluent in English, engineering graduates, and culturally fit. Additionally, we train every VA in 120+ popular tools and AI platforms like Monday.com, Apollo, QuickBooks, Canva, Hunter, and even advanced AI like ChatGPT and Perplexity.

For a tech-enabled business or scalable SaaS startup, having an assistant who is already tech-savvy and AI-trained is a massive advantage. Compare that to WoodBows, where clients had to teach basic tasks or suffered because an assistant wasn’t familiar with the tools of the trade, a scenario you can’t afford when every minute counts.

Wishup vs WoodBows Virtual Assistant Pricing

The pricing is another important variable to consider when hiring the virtual assistant. So,

How Much Does it Cost to Hire a Virtual Assistant from Wishup?

Hiring a virtual assistant from Wishup is cost-effective and comes with the added advantage of a free employee management app worth $299/month. Additionally, you get a dedicated account and virtual assistant manager, so you are mentally at peace about your virtual assistant. Our pricing starts at $9.99/hour with a monthly subscription plan.

How Much Does it Cost to Hire a Virtual Assistant from WoodBows?

To hire a virtual assistant from WoodBows, you must undergo a 4-step process. Post that you will be matched with a virtual assistant who is a college graduate. A dedicated account manager will help you with your partnership with WoodBows.

At WoodBows, you get monthly, quarterly, half-yearly, and annual pricing plans for 40, 80, and 160 hours/month, and for additional hours, you'll be charged an additional per-hour extra cost.

Here's the breakdown of WoodBows' pricing plan:

Wishup vs WoodBows Virtual Assistant: Industry Reach and Customization

Let's find out who covers more industry for its clients. Is it Wishup or WoodBows?

Wishup: Specialized VAs Across 50+ Industries

Wishup supports over 50+ unique industries, giving them unmatched flexibility when pairing the right assistant with your business type. Specializations include:

• Healthcare (with HIPAA-compliant VAs)
• Legal, finance, and real estate support
• Marketing and SaaS for tech startups
• Support for solopreneurs, content creators, coaches, and consultants

WoodBows: Focused Yet Limited Vertical Scope

WoodBows mainly focuses on a narrower set of verticals:

• Real estate
• E-commerce
• Healthcare
• General business admin

While they do a good job within these domains, they lack Wishup’s flexibility in supporting less conventional industries or complex workflows, which can be limiting for growing teams with hybrid needs.

Wishup vs WoodBows Virtual Assistant: Communication and Professionalism

For a high-growth business owner, communication is the lifeline. Whether it’s coordinating a last-minute investor call or handling a deluge of customer emails, you need a virtual assistant who responds promptly and professionally. This is where Wishup shines and WoodBows falters badly.

WoodBows Leaves You Hanging

Many WoodBows clients have complained of radio silence and unprofessional behavior. “Almost no communication. They don’t do as their web says, I never got a VA, not in 24 hours, not in 3 weeks!” one frustrated customer reported, adding that “I’ve been trying to get my money back and they won’t even reply to emails anymore”

Another business owner described WoodBows as “the worst company ever”, citing that “they cannot effectively communicate… Communication was poor, and no updates on the work we asked to finish”, ultimately lamenting the “utter lack of professionalism” they experienced 

These aren’t isolated anecdotes.

They paint a pattern of unreturned calls, missed meetings, and broken trust that can cripple your operations.

Wishup Keeps You Connected

Now contrast that with Wishup’s communication ethos. From day one, Wishup assigns you a dedicated, pre-vetted assistant who is trained to integrate with your workflow and respond quickly.

Professionalism is non-negotiable. Our hiring process explicitly filters for excellent communication skills and a service mindset. Every assistant is triple-vetted for problem-solving, communication, and execution speed, meaning by the time they join you, they know how to keep you updated and confident.

The result? Seamless collaboration.

Hear it from the CEO of Healthcare Career College, Amita Garg, on how effectively our VA takes ownership of his work and allows her to “balance time and productivity”

In short, we ensure you’re always in the loop, whereas WoodBows too often leaves clients feeling ignored and disrespected.

Wishup vs WoodBows Virtual Assistant: Security, Trust, and Peace of Mind

Handing over your calendar or customer data to a virtual assistant requires a great deal of trust. For industries like healthcare or fintech, it’s not just about trust, it’s about compliance and security.

You need to know that your VA will safeguard sensitive information, follow protocols (think HIPAA for a doctor’s office or GDPR for a software company), and won’t become a security liability.

Here, Wishup provides rock-solid assurances that you simply won’t get from WoodBows.

WoodBows Breach of Contract and Security

Several WoodBows clients have raised serious red flags regarding its trustworthiness.

One user was so alarmed by an early mistake that they “requested a refund almost immediately” – the WoodBows account manager had made a major “blunder the first time I called” that shattered the client’s confidence. (The refund, by the way, never came for that client – “three months without any sign of my money”, they wrote, and “no response from the company”.) Another customer explicitly warned, “Do not trust this company!” after their dreadful experience with WoodBows.

This kind of negligence could lead to confidential information being emailed to the wrong person, missed security steps, or other compliance nightmares. For a doctor, lawyer, or any professional dealing with private data, those risks are unacceptable. As a savvy business owner, you should never lie awake worrying, “Did my VA just expose us to a security breach?”

Wishup Understands that Trust is Paramount

Every Wishup virtual assistant signs a strict Non-Disclosure Agreement (NDA) before working with any client.

This legal layer ensures that confidentiality is taken seriously. Moreover, Wishup operates with secure systems and protocols: they use encrypted communication channels and secure servers to handle your information.

"My VA manages thousands and thousands of data checks" - COO, Dreamship, a strong vote of confidence in the data security and confidentiality upheld by our VAs.

Access to sensitive data is tightly controlled, so only your assigned VA (and backup, if applicable) can see what they need to see, and no one else.

Wishup’s commitment to security and trust extends to their client relationships, too. Unlike WoodBows, which left people in the lurch, Wishup is transparent and accountable.

Wishup vs WoodBows Virtual Assistant: Support & Management

Speed means nothing without support. Here again, Wishup proves itself better prepared.

Wishup's Support Team is Proactive

We provide continuous support to ensure the engagement goes smoothly. We don't just give you a VA, we give you a system:

• Dedicated VA + account manager
• Monthly performance reviews
• Free Wishup App for real-time updates, EOD reports, task tracking, and replacements
• Backup VAs and cross-training included

Have a concern or a changing requirement?

Our client success team is on standby to address it. We even offer instant replacements if you’re unsatisfied or your VA isn’t a perfect fit, Wishup will swap them out “no questions asked”, usually within hours, so your workflow never skips a beat. 

WoodBows is On Backfoot with Support & Management

WoodBows clients, by contrast, often couldn’t even get a single response when things went wrong. Although WoodBows assigns an account manager and a QA team.

There are reports of clients begging for a different assistant or a solution, only to have WoodBows “disappear” on them. In one case, a customer’s request to cancel service was ignored, and they kept getting charged weekly until they had to dispute it with the bank.

You will never face such stonewalling with Wishup. Our policy is crystal clear: your satisfaction is the priority, and they’ll work with you proactively to make sure you’re happy, whether that means finding the perfect VA match or refunding unused service if it’s truly not working out.

App-Based Efficiency and User Control

All the clients outsourcing a virtual assistant to Wishup get an employee management tool; conversely, you don't get any app to manage and track the work of your VA with WoodBows.

Wishup Employee Management App: Feature-Packed Mobile App and Dashboard

Our employee management app is a powerful productivity tool that puts full control in your hands:

• Daily task tracking and real-time updates
• EOD reports, leave logs, and status monitoring
• One-click replacement or feedback submission
• Access to assistant documentation and support in one place

This app eliminates the need for constant emails or follow-ups, especially for busy founders on the move.

WoodBows: Manual Tools Without a Central Hub

WoodBows uses Zoom check-ins, email support, and basic time tracking tools. While effective for task completion, there's no mobile app or centralized dashboard to manage your assistant relationship efficiently. This means more time spent coordinating, less time executing.

Conclusion: Don’t Settle. Escalate Your Business with Wishup in 60 Minutes

Running a high-growth, ambitious business is challenging enough; your virtual assistant service should be your secret weapon, not your Achilles’ heel. We’ve seen how WoodBows, despite its promises, has repeatedly let down entrepreneurs with poor communication, lack of professionalism, missed deadlines, unskilled assistants, security concerns, and stonewalled refunds are common themes in WoodBows reviews.

Such issues can drain your momentum, frustrate your team, and even cost you money and clients. In the fast-paced arenas of startups and remote-first companies, you simply cannot afford that kind of setback. As one disillusioned WoodBows user warned fellow business owners: “I would advise you to avoid WoodBows”.

The good news is, you don’t have to tolerate subpar service. Wishup offers a better path forward, a path of reliability, excellence, and growth. With Wishup, you get world-class virtual assistants vetted from the top 0.1% talent pool, ready to start in 60 minutes and equipped with the training, tools, and support to elevate your business from day one.

Disclaimer: The content of this blog was prepared based on publicly available information sourced from the organization’s website at the time of writing. Accuracy and completeness are not guaranteed, as details may have since been updated or revised.