How to utilize your property management virtual assistant

You want to hire a Property Management Virtual Assistant (PMVA), but you might be feeling confused or perhaps you're clear about your decision but just need a second thought.

Well, whatever your situation is, many property managers have faced this dilemma.

You’re not alone. Many property managers face this overwhelming reality, and it raises a crucial question: Is it time to rethink how you manage your workload?

From managing tenant communications and maintenance requests to juggling administrative paperwork, the demands quickly become daunting.

You’re not alone. Many property managers face this overwhelming reality, and it raises a crucial question: Is it time to rethink how you manage your workload?

The truth is that the traditional approach to property management is evolving. Now is the right time to hire a property management virtual assistant.

In this blog post, we'll look at how hiring a PMVA can save you time and money and bring greater efficiency to your business. Read on!

What is a Property Management Virtual Assistant?

A property management virtual assistant is a professional working remotely with a home office setup. They help the property managers with daily responsibilities like handling administrative tasks, managing calendars, updating tenant info, handling maintenance requests, listing properties, taking over calls, scheduling appointments with the agents, etc.

Property management VAs are independent and work with minimum or no supervision to complete the tasks assigned to them. You can hire them from an agency like Wishup or freelance platforms like Upwork, Fiverr, etc.

What is the Role of a Property Management Virtual Assistant ?

The role of a virtual assistant property manager is to help you with your time consuming, stressful, and mundane task. Their role includes but is not limited to the following:

• Maintaining paperwork, mailing, filing, and creating financial reports
• Assisting with annual budgeting
• Rent collection & risk management
• Supporting internal team members & contractors
• Understand and comply with laws and regulations

Key Tasks and Responsibilities of a Virtual Assistant for Property Management

From helping with tenant communication to data entry and research, Property Management Virtual Assistants can make your life a whole lot easier.

Check out their services below today and see how they can help you manage your properties!

Property Management Budget Planning

A virtual property assistant can help you prepare financial plans by collecting and organizing data like unexpected costs, outlining expected income and expenses, and ensuring the budget is aligned with the property’s financial goals.

Property Management Agreement

Draft, review, and update property management contracts between owners and managers.

Compliance With Laws, Rules And Regulations

A virtual property manager helps you stay updated and ensures all property management rules and regulations align with legal standards.

Marketing Properties

92% of people use the internet to start their house hunting quest. So, a virtual assistant property manager helps you have an online presence, stay active, engage and network online.

Property Listing Management

Your virtual assistant property manager can draft and update property listings on Realtor.com or Zillow, where people can find your property easily.

Tenant Management

A property management virtual assistant will help you manage tenants seamlessly, from finding good tenants to screening and collecting rent to handling maintenance, repair, and complaints.

Property Risk Management

Virtual management assistant can help you identify risk, analyze and prioritize it, optimize your property insurance and risk management protocols, and reduce liability.

Data Entry

Data entry is one of the most time-consuming tasks for every property manager. Recording and analyzing data can take up a lot of your valuable time that you could have used for completing more important tasks.

However, it is essential. Accurate data entry helps you keep track of tenants, rent, maintenance, and more. Thus, you cannot overlook it. Fortunately, property management remote assistants can help you out! They offer accurate and speedy data entry services, ensuring all your records are up-to-date and easily accessible.

Web Research

Virtual assistant property management can give property managers a helping hand when it comes to online research on real estate trends, market analysis, and property pricing.

Plus, they can look into potential tenants to ensure there aren't any red flags before signing a lease. This is an excellent way to avoid any tenant-related issues down the line.

Updating Social Media Accounts

Managing social media accounts requires a huge time commitment, but it's an important part of marketing for property managers and real estate agents. Luckily, property manager assistants can handle your hard work. From creating and posting content to responding to comments and increasing engagement, we have you covered!

Schedule Management

Hiring an online property manager can help you out when it comes to managing your schedule. No more worrying about coordinating appointments, scheduling showings, and ensuring everyone are available—VAs can handle all that!

Not only this, but they can also manage your calendar. So, you will never miss an important task or appointment.

Calendar Management

Virtual property managers can help stay on track by setting up reminders, creating tasks, and scheduling appointments. With their help, you can stay organized and ensure you don't miss anything important.

Fixing Appointments

Property managers often manage multiple properties, but one of their biggest challenges is staying on top of their schedule. This is where a virtual assistant for property management comes in. They can schedule appointments with tenants, contractors, and vendors so property agents can spend more time on other important tasks.

The VA can work with you to determine when the appointment should occur. Then they will contact everyone involved, make sure they can all be there, and mark it on the calendar. The assistant will also shoot out reminders to ensure no one forgets and everyone's ready for the meeting.

Updating CRM

Having a customer relationship management (CRM) system is a must for property agents since it helps them manage tenant relationships, rent payments, maintenance requests, and other property-related tasks. However, keeping the CRM system up-to-date and accurate can be tedious and difficult, especially when managing several properties.

That's where property management VAs can help! They can manage data entry, update tenant details, record rent payments, and track maintenance expenses. All this ensures that the CRM system is always up-to-date and easy to access.

Leveraging a Property Management Virtual Assistant for Success

These professionals can help you overcome the challenges of property management, free up your time, and enable you to focus on other important tasks. All this in an incredibly cost-effective way.

That said, here are 6 major benefits of hiring a property management VA:

1. Administrative Efficiency

Property managers often get bogged down with administrative tasks like responding to emails, setting up appointments, and dealing with tenant requests.

An online property management assistant can take over these tasks for them. This enables business owners and property managers to use their time to focus on more important things, like building relationships with clients and expanding their businesses.

2. Operational Precision

Hiring a virtual assistant can be a great way to make sure your property is managed with great care and precision. These qualified experts have the know-how to take care of things like tenant screening, rent collection, and property maintenance, so you can rest assured that your property is in safe hands. Plus, having an online assistant on board decreases the chances of costly blunders, making it a worthwhile investment.

3. Time Savings

Investing in an online property management assistant can be a game-changer for property managers and landlords. It is a great way to save you time and ensure all your properties are handled carefully.

A skilled virtual assistant can handle various tasks, such as booking appointments, giving you more time to focus on the important stuff.

4. Streamlined Scheduling

Delegating the time-consuming task of scheduling appointments with tenants, contractors, and other vendors to a property management assistant helps you avoid the hassle and save time for more important tasks.

These professionals are equipped to handle the job, from communicating with tenants and contractors to setting and updating appointments on your calendar. Here are some examples of how a virtual assistant can handle your scheduling and appointment settings:

• They can communicate with tenants and other contractors via phone or email to schedule appointments for property maintenance, repairs, or other tasks.
• A VA can handle and update your calendar, recording all the upcoming events and appointments. This will ensure you do not miss any important events.
• The VA will also send appointment reminders to contractors and tenants, ensuring they arrive on time.

5. Reduced Staffing Expenses

Hiring a full-time employee can be pricey for a property management business. But, a virtual assistant can be the solution to cutting staff costs. With remote support for administrative tasks like data entry, web research, and social media, you can forgo the need for a full-time hire. This can save you money on payroll taxes, benefits, office space, and other operational costs.

• For example, a property management digital assistant works remotely, eliminating the need for office space, supplies, and equipment. This helps you save costs in the long run.
• Most of the VAs work on an hourly or per-project basis. This provides a lot of flexibility, and you will only have to pay for the services you actually use.

6. Cost-Risk Prevention

A property management online assistant can also help you avoid costly mistakes with your venture.

• For instance, they can take care of rent collection, ensuring payments are made on time, and any missed payments are followed up on quickly.
• Additionally, the VA can monitor your properties and handle property maintenance, ensuring any issues are addressed quickly, and repairs are done as needed.

In the long run, avoiding such errors can help you save money and keep your properties in top-notch condition.

Overall, hiring a property management VA can be a great way to maximize your return on investment. By leaving the administrative tasks to the assistants, you can put their energy into more beneficial things, like expanding your business and providing top-notch client service. Plus, you'll save money by avoiding costly mistakes and reducing staff costs, meaning more profits in the long run.

Why Outsource Property Management Virtual Assistant

Outsourcing virtual assistant for property management will allow you

• Grow your rent roll
• Reduce labor cost
• Improve your business process

Hiring an Online Property Manager: The Wishup Way

Now that you know how our property management VAs can help you out, you might want to know how to get started with Wishup, right?

Wishup stands out for their VAs because of incredible perks like Instant Replacement, Risk-Free Trials, and Top 0.1% global talent!

At Wishup, we have a simple, streamlined 3-step hiring and onboarding process.

Here are the three steps you should follow to hire a virtual assistant from Wishup:

In the onboarding process, you'll be able to get in touch with your VA and give any extra information required. And once the onboarding is done, your VA will be ready to start working with you. We at Wishup offer ongoing support to ensure your assistant is providing the desired services and getting the results you want.

Key Takeaways

In conclusion, hiring a property management VA can make life easier for property managers. It will lighten their administrative load, make their work more efficient and help them save money. Property managers can spend more time growing their business and providing better client services by getting a virtual assistant to take care of certain tasks.

With Wishup, property managers like you can get a range of virtual assistant services, such as web research, data entry, social media management, calendar management, arranging appointments, and updating CRM.

So, are you ready to take your property management business to the next level? Look no further than Wishup's property management virtual assistants! Visit our website to book a free consultation, or email us at [email protected], and our team will help you find the perfect virtual assistant!

Property Management Virtual Assistant: Most Googled Questions

Do you need to train your property management virtual assistant?

Hiring a property management virtual assistant from Wishup does not require any kind of training as they are pre-vetted and trained for specialized tasks. These virtual assistants are smart, helpful, organized and maintain confidentiality for cases as required. Now, if you want to familiarize the VA with your internal working environment then it would require training and guidance only in the initial phase.

What are the top 3 skills for an assistant property manager?

The top three skills for a successful assistant property manager include the following:

• Communication skills: A property manager's assistant must possess great communication abilities. This enables them to connect with tenants, contractors, and vendors successfully.
• Attention to detail: A property management VA should be detail-oriented to ensure all administrative tasks are completed accurately.
• Organization skills: Successful property management VAs should always be organized and on top of multiple tasks and deadlines.