Get $1,000 Benefits — Free Bookkeeper ($500) + Business Tools ($500)

Get $1,000 Benefits — Free Bookkeeper ($500) + Business Tools ($500)

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Pre-vetted | HIPAA-Aware | AdvancedMD-Trained

Hire an AdvancedMD-Trained Virtual Assistant

Starting from $1299/month

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Your Patients' Data Stays Where It Belongs

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Signing an NDA is mandatory

Every VA is HIPAA-trained

Your VA has a limited and secure access

Access revoked instantly if you ever need it

What an AdvancedMD VA Takes Off Your Plate
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Patient Scheduling
  1. Tick IconBook and confirm appointments across providers
  2. Tick IconManage reschedules, cancellations, and waitlists
  3. Tick IconSend reminders to reduce no-shows
  4. Tick IconCoordinate telehealth appointment setup
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Insurance and Prior Auth
  1. Tick IconVerify eligibility and benefits before appointments
  2. Tick IconSubmit and track prior authorization requests
  3. Tick IconFollow up on denials and coordinate appeals
  4. Tick IconUpdate coverage details in AdvancedMD
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Billing and Claims
  1. Tick IconFile claims and track reimbursement status
  2. Tick IconFollow up on unpaid and denied claims
  3. Tick IconManage patient invoicing and statements
  4. Tick IconReconcile payment postings
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Patient Communication
  1. Tick IconAnswer inbound calls and route appropriately
  2. Tick IconHandle patient messages and portal queries
  3. Tick IconSend appointment and billing reminders
  4. Tick IconCoordinate referrals and follow-ups

Why Practices Choose Wishup for AdvancedMD Support

HIPAA-Complaint

Every healthcare VA earns HIPAA certification. Moreover, a BAA is signed before your VA touches a single patient record.

1 in 1,000 Make It Through

Our healthcare VAs clear six hiring stages - aptitude, English and empathy, personality fit, references, and a final leadership interview. Most don't make it past stage two.

Trained on AdvancedMD

Our VAs go through an eight-week training program covering HIPAA, healthcare workflows, insurance verification, billing basics, and EHR tools, including AdvancedMD.

Soft-spoken

Healthcare calls are different. A parent calling about a child's appointment, a patient calling for a mental health visit or someone calling on a hard day. Our VAs are trained for this.

The SPOC

You get a dedicated VA plus one point of contact at Wishup who owns your account. Not a ticket queue. Not a rotating support team. One person, always reachable.

Zero Replacement Headaches

You interview candidates before anyone starts. If the fit still isn't right after they begin, we replace them at no cost. No questions, no extra fees, any time.

Trusted by Practices Across the US

Straight From the Practices We Work With

Questions Practices Ask Before Hiring an AdvancedMD VA

Yes. Many practices use their VA as a virtual front desk, answering inbound calls, managing portal messages, and handling scheduling, all inside AdvancedMD.

Yes. Your VA can pull standard reports from AdvancedMD including AR summaries, claim status reports, and appointment utilization, and flag anything that needs your attention.

Yes. Most practices start at 4 hours a day to test the fit, then move to full-time once the VA knows the workflow. The transition takes one conversation.

Yes, matched to your time zone and front-desk hours.

Clinical work: diagnoses, treatment planning, prescribing, anything requiring a medical license.

Yes. Larger practices often split roles, one VA on scheduling and patient communication, another on billing and claims. Each VA has a defined scope, and your Wishup point of contact oversees both.