
Hire an AdvancedMD-Trained Virtual Assistant
Starting from $1299/month
Your Patients' Data Stays Where It Belongs

Signing an NDA is mandatory
Every VA is HIPAA-trained
Your VA has a limited and secure access
Access revoked instantly if you ever need it

Book and confirm appointments across providers
Manage reschedules, cancellations, and waitlists
Send reminders to reduce no-shows
Coordinate telehealth appointment setup

Verify eligibility and benefits before appointments
Submit and track prior authorization requests
Follow up on denials and coordinate appeals
Update coverage details in AdvancedMD

File claims and track reimbursement status
Follow up on unpaid and denied claims
Manage patient invoicing and statements
Reconcile payment postings

Answer inbound calls and route appropriately
Handle patient messages and portal queries
Send appointment and billing reminders
Coordinate referrals and follow-ups
Why Practices Choose Wishup for AdvancedMD Support
HIPAA-Complaint
Every healthcare VA earns HIPAA certification. Moreover, a BAA is signed before your VA touches a single patient record.
1 in 1,000 Make It Through
Our healthcare VAs clear six hiring stages - aptitude, English and empathy, personality fit, references, and a final leadership interview. Most don't make it past stage two.
Trained on AdvancedMD
Our VAs go through an eight-week training program covering HIPAA, healthcare workflows, insurance verification, billing basics, and EHR tools, including AdvancedMD.
Soft-spoken
Healthcare calls are different. A parent calling about a child's appointment, a patient calling for a mental health visit or someone calling on a hard day. Our VAs are trained for this.
The SPOC
You get a dedicated VA plus one point of contact at Wishup who owns your account. Not a ticket queue. Not a rotating support team. One person, always reachable.
Zero Replacement Headaches
You interview candidates before anyone starts. If the fit still isn't right after they begin, we replace them at no cost. No questions, no extra fees, any time.
Trusted by Practices Across the US
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