Get $1,000 Benefits — Free Bookkeeper ($500) + Business Tools ($500)

Get $1,000 Benefits — Free Bookkeeper ($500) + Business Tools ($500)

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Pre-vetted | HIPAA-Aware | DrChrono-Trained

Hire a DrChrono Virtual Assistant

The platform is only as good as the person running it. Get a trained DrChrono VA who owns your scheduling, prior auth, billing, and patient calls

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Your patients trust you with their data. You can trust us with the rest

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NDAs are signed

Every VA is HIPAA-compliant

Your VA has a limited and secure access

Access revoked instantly if you ever need it

Your Ops & Admin Doesn't Stop When You're With a Patient
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Patient Scheduling
  1. Tick IconBook, confirm, and reschedule appointments
  2. Tick IconManage waitlists and same-day changes
  3. Tick IconReduce no-shows with timely reminders
  4. Tick IconCoordinate telehealth and in-person visits
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Insurance and Prior Auth
  1. Tick IconVerify eligibility before every appointment
  2. Tick IconSubmit and track prior authorization requests
  3. Tick IconFollow up on denials and coordinate appeals
  4. Tick IconKeep coverage details current in DrChrono
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Billing and Claims
  1. Tick IconFile claims and track what's paid
  2. Tick IconChase underpayments
  3. Tick IconHandle patient billing queries
  4. Tick IconReconcile statements and AR
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Patient Communication
  1. Tick IconAnswer calls and route them right
  2. Tick IconManage the OnPatient portal
  3. Tick IconSend reminders and follow up on no-responses
  4. Tick IconCoordinate lab results and care follow-ups

Not Just Any VA. One Who Knows DrChrono.

Trained on Healthcare

Eight weeks of training before placement, including HIPAA, insurance workflows, prior auth, and EHR tools such as DrChrono.

1 in 1,000 Make It Through

285,000 applications last year. 257 hired. They go through six stages, including spoken English, empathy, personality fit, and a final leadership interview.

They Stay

Average VA tenure at Wishup is 3.7 years. Your DrChrono setup, templates, and quirks stay with one person who knows your practice.

Soft-spoken

Healthcare calls are different. A parent calling about a child's appointment, a patient calling for a mental health visit or someone calling on a hard day. Our VAs are trained for this.

The SPOC

You get a dedicated VA plus one point of contact at Wishup who owns your account. Not a ticket queue. Not a rotating support team. One person, always reachable.

Zero Replacement Headaches

You interview candidates before anyone starts. If the fit still isn't right after they begin, we replace them at no cost. No questions, no extra fees, any time.

This Is What Getting Time Back Looks Like

Straight From the Practices We Work With

Questions Practices Ask Before Hiring

Yes. DrChrono builds specialty templates for psychiatry, behavioral health, family medicine, podiatry, and more. Your VA learns your specific setup in the first two weeks.

Yes. DrChrono includes electronic prior authorization tools. Your VA submits requests, tracks status, chases denials, and coordinates the documentation for appeals.

Yes. Incoming messages, appointment requests, billing queries, and result notifications, all handled through the portal.

Yes, matched to your time zone and front-desk hours.

Yes. Behavioral health is one of DrChrono's core specialties. Our VAs placed in mental health practices are specifically selected for empathy and compassion on patient calls.

Clinical work such as diagnoses, charting clinical notes, e-prescribing, and treatment decisions. Basically, anything requiring a medical license will not be the VA's job.