Virtual Assistant for Mental Health Practice
For EHR management, modality-specific insurance verification, no-show recovery, and empathy-first patient calls
Intake Scheduling- Reminder Calls
- Waitlist Fills
- Calendar Sync
- No-show Recoveries
- Verification
- CPT Code Filing
- Prior Authorizations
- Denial Appeals
- Copay Tracking
- EHR-Calendar Merge
- PHQ/GAD/MDQ Prep
- Chart Updates
- Note Filing
- Patient Intake
- Inbound Call Handling
- Voicemail Management
- Patient Onboarding
- Secure Messaging
- Crisis Routing
Tasks Your Mental Health Practice Shouldn't Need You For
From morning schedule prep to end-of-day billing reconciliation, Wishup virtual assistants for mental health practices handle the work that runs your practice, so your clinical hours stay clinical.
Download the list
3 Practice Problems a Wishup VA Fixes Before Your First Session
Your Day Starts Before You're Ready
Your EHR and personal calendar never match. Screening scores aren't pulled. Insurance is unconfirmed. Your VA fixes all of it before you log in.
Insurance Verification Has No End
CBT coverage is a different call from EMDR. Prior auths expire mid-treatment. Hold times run two hours. Your VA owns every verification, follow-up, and denial.
Empty Slots You Could Have Filled
Mental health no-show rates run 19-30%. Tiered reminders at 72hrs, 24hrs, and 2hrs catch most. When a slot opens anyway, your VA calls the waitlist the same hour.
What a Wishup Mental Health VA Takes Off Your Plate
Appointment Scheduling
Calendar management with tiered reminders that actually reduce no-shows.
No-Show Recoveries
Reminders at 72hrs, 24hrs, and 2hrs. Same-day waitlist calls when a slot opens.
Insurance Verification
Benefits checked, modality coverage confirmed, prior authorizations tracked before every appointment.
Billing & Claims
CPT code submissions, denial follow-ups, appeals, patient billing statements.
EHR Management
Chart updates, session note filing, patient history entries across SimplePractice, TherapyNotes, TheraNest, ICANotes.
Waitlist Coordination
Fill last-minute cancellations by calling your waitlist immediately.
Front Desk Ops
Every inbound call answered with the patience and sensitivity a mental health practice requires.
Admin Support for Clinics
Back-office tasks: data entry, form filling, etc.
Daily Practice Prep
EHR and personal calendar reconciled every morning. Screening scores attached per appointment before your day begins.
More client hours. More organized records. More peace of mind
From Burnout to Booked Out
▶Why Mental Health Practitioners Choose Wishup
Why Mental Health Practitioners Choose Wishup
Onboarding Time & Availability
Healthcare Experience
HIPAA Awareness
Tool Knowledge
Replacement & Money-Back
Business Tools (Apploye, Pipedrive, Hiring Credits, etc.)
Tools Your VA Knows Before Day One
What Practice Owners Say
Wishup's VA has successfully handled a variety of tasks for us, including email marketing, social media management, managing contractor/vendor communication, and handling administrative tasks. They have been efficient, productive, and always willing to go the extra mile. Since partnering with Wishup, we've experienced a significant improvement in our overall efficiency. Our VA has freed up our time to focus on providing our clients with the best possible care.
Dr. Aleksandra Gajer
Founder - The Gajer Practice
We have found the Wishup VAs to be a key part of our team at Springboard Pediatric Therapy. Utilizing a remote admin workforce has saved us money by making sure all our physical spaces are used for billable services and created an environment that has all the right, positive and happy therapy vibes.
Trish O'Brian
Pediatric Occupational Therapist & Owner - Springboard Therapy Practice
Working with Wishup has given our small and rapidly growing business the ability to move faster while simultaneously freeing up many hours a week. As a result, we can now focus on our strategy. The Wishup team will be a significant contributing factor to our future success.
Jason Gorman
Founder and Managing Partner - Jackrabbit LX
I never considered hiring a virtual assistant for my business but Wishup was different, my virtual assistant exceeded expectations! It is more affordable than I thought and the help she provides on a daily basis is incredible! I get more work done with my VA helping me with important tasks like email management, calendaring, bookkeeping and much more. Highly recommended for any tech founder trying to balance time and productivity.
Lance Rodela
Founder & CEO - Shift Health Inc. (Y Combinator S19)
I have been using the services of Wishup for close to half a year now and I truly feel this is one of the best investments I have made.
Farhad Ahmed
Founder - Confetti Holdings
We are extremely happy with Wishup VAs that work for SendX! If a job can be outsourced to a VA we first do that, instead of hiring a full time employee. This gives a unique execution advantage as hiring a VA takes in a few days rather than spending a few months hiring. Using Wishup for VAs has been a really great business decision for SendX and would strongly recommend them.
Mayank Agarwal
Co-Founder - SendX Inc.