Hire a VA & Get Business Tools Worth $500 Free

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250+ Medical VAs to Choose from

Hire HIPAA‑Compliant Healthcare Virtual Assistants

Empathetic and Soft-spoken VAs for Medical Practitioners & Clinics

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Get clinical-grade virtual support
Expert Help for Your Most Repetitive Tasks
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Medical Transcription
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  1. Chart Documentation
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  2. Voice Note Typing
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  3. EHR Updates
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  4. Clinical Summary
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  5. Proofreading Support
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Appointment Scheduling
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  1. New Patient Bookings
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  2. Reminder Calls
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  3. Calendar Management
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  4. Follow-Up Booking
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  5. Reschedule Requests
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Phone Answering
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  1. Live Call Answering
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  2. Virtual Reception
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  3. Voicemail Coverage
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  4. After-Hours Support
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  5. First-Call Resolution
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Healthcare Bookkeeping
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  1. Insurance Payments
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  2. Claim Tracking
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  3. Account Reconciliation
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  4. Invoice Recording
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  5. Revenue Reports

20+ Healthcare Tasks You Shouldn't Be Doing Yourself

Doctors and medical practitioners rely on our Virtual Assistants for Healthcare tasks such as billing, no-show recoveries, reception handling and more.

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Download the list

The Truth Your Front Desk Won’t Tell You

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32 hours a month

Wasted by front desk staff just answering calls — that’s 4 full working days gone.

68% of calls

To clinics go unanswered during peak hours. Patients don’t wait. They switch.

7 out of 10 patients

Say loud ringing and calls at the front desk disturb their experience in the clinic.

HIPAA-compliant virtual services for medical teams

Healthcare VA Services for Clinics, Doctors & Practices

Appointment Scheduling

Handling new bookings, reschedules, reminders.

No-Show Recoveries

Every no-show is lost time and revenue. Our VAs treat it like a priority, not paperwork.

Patient Follow-Up

Post-consultation calls, lab results, care checks.

Insurance Verification

Confirming eligibility and coverage before visits.

Medical Billing Support

Helping with billing entries and insurance claims.

EHR Management

Updating charts, notes, patient history.

Phone Call Handling

Answering inbound calls, routing messages.

Admin Support for Clinics

Back-office tasks: data entry, form filling, etc.

Lab Report Coordination

Communicating lab updates with patients

1000+ Clinics. 1 Remote Team

Why Wishup is the Smarter Choice for Healthcare Practices

Onboarding Time & Availability
Healthcare Experience
HIPAA Awareness
Tool Knowledge
Replacement & Money-Back
Business Tools (Apploye, Pipedrive, Hiring Credits, etc.)
Wishup
60 minutes (always available)
Trained in medical terms, billing, EMRs
✅ HIPAA Compliant
✅ 30+ healthcare tools
✅ Yes
✅ Free Business Tools (Worth $500)
Freelance Platforms
Up to 3 weeks (waitlist)
Generalists, not industry-trained
❗Not ensured
❗Limited
❌ No
❌ No
Other VA Companies
1 to 2 weeks (waitlist)
Varies by agent
❗Not guaranteed
❗Limited
❌ No
❌ No

Why Wishup is the Smarter Choice for Healthcare Practices

Onboarding Time & Availability

Wishup60 minutes (always available)
Freelance PlatformsUp to 3 weeks (waitlist)
Other VA Companies1 to 2 weeks (waitlist)

Healthcare Experience

WishupTrained in medical terms, billing, EMRs
Freelance PlatformsGeneralists, not industry-trained
Other VA CompaniesVaries by agent

HIPAA Awareness

Wishup✅ HIPAA Compliant
Freelance Platforms❗Not ensured
Other VA Companies❗Not guaranteed

Tool Knowledge

Wishup✅ 30+ healthcare tools
Freelance Platforms❗Limited
Other VA Companies❗Limited

Replacement & Money-Back

Wishup✅ Yes
Freelance Platforms❌ No
Other VA Companies❌ No

Business Tools (Apploye, Pipedrive, Hiring Credits, etc.)

Wishup✅ Free Business Tools (Worth $500)
Freelance Platforms❌ No
Other VA Companies❌ No

Medical Tools Our Healthcare Assistants Use Daily (Without YouTube Tutorials)

Our virtual assistants in healthcare are highly skilled and trained in cutting-edge tools to deliver quickly and efficiently.

Ring Central
Whippy
Zocdoc
MDLand
Revspring
Athena
Raintree
Clinic Source
Cognito Forms
Phone.com
TherapyNote
Free Agent
View All Tools

Running a clinic got easier when they hired a Virtual Assistant for healthcare from Wishup

Doctors Who Chose Smart Support

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★★★★★

Wishup's VA has successfully handled a variety of tasks for us, including email marketing, social media management, managing contractor/vendor communication, and handling administrative tasks. They have been efficient, productive, and always willing to go the extra mile. Since partnering with Wishup, we've experienced a significant improvement in our overall efficiency. Our VA has freed up our time to focus on providing our clients with the best possible care.

Dr. Aleksandra Gajer

Founder - The Gajer Practice

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★★★★★

We have found the Wishup VAs to be a key part of our team at Springboard Pediatric Therapy. Utilizing a remote admin workforce has saved us money by making sure all our physical spaces are used for billable services and created an environment that has all the right, positive and happy therapy vibes.

Trish O'Brian

Pediatric Occupational Therapist & Owner - Springboard Therapy Practice

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★★★★★

Working with Wishup has given our small and rapidly growing business the ability to move faster while simultaneously freeing up many hours a week. As a result, we can now focus on our strategy. The Wishup team will be a significant contributing factor to our future success.

Jason Gorman

Founder and Managing Partner - Jackrabbit LX

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★★★★★

I never considered hiring a virtual assistant for my business but Wishup was different, my virtual assistant exceeded expectations! It is more affordable than I thought and the help she provides on a daily basis is incredible! I get more work done with my VA helping me with important tasks like email management, calendaring, bookkeeping and much more. Highly recommended for any tech founder trying to balance time and productivity.

Lance Rodela

Founder & CEO - Shift Health Inc. (Y Combinator S19)

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★★★★★

I have been using the services of Wishup for close to half a year now and I truly feel this is one of the best investments I have made.

Farhad Ahmed

Founder - Confetti Holdings

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★★★★★

We are extremely happy with Wishup VAs that work for SendX! If a job can be outsourced to a VA we first do that, instead of hiring a full time employee. This gives a unique execution advantage as hiring a VA takes in a few days rather than spending a few months hiring. Using Wishup for VAs has been a really great business decision for SendX and would strongly recommend them.

Mayank Agarwal

Co-Founder - SendX Inc.

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Everything You Need to Know About Healthcare Virtual Assistants

Running a practice is more admin than medicine these days—follow-ups, billing, patient calls, insurance chaos. A Healthcare VA takes all that off your plate. Think of them as your off-site right hand—trained, reliable, and already used to how US clinics work.

What is a Healthcare Virtual Assistant?

A healthcare virtual assistant (VA) is a trained remote professional who supports doctors, clinics, and healthcare businesses with administrative, patient coordination, and medical support tasks. Unlike general VAs, healthcare VAs are familiar with HIPAA compliance, medical terminology, EMR/EHR software, and front desk operations—making them ideal for busy practices needing reliable, remote support.

How to Hire a Healthcare Virtual Assistant

1. Assess Your Needs

  • Identify routine tasks eating into patient time
  • List admin or non-clinical duties you want to outsource
  • Check coverage needs (weekdays, after-hours, etc.)
  • Prioritize HIPAA-compliant support

2. Define Required Skills

  • Experience with EMR/EHR tools (like Kareo, Athenahealth)
  • Understanding of medical terms and patient workflows
  • Phone etiquette and call handling
  • Prior healthcare background preferred

3. Evaluate Your Options

  • Agencies vs freelancers
  • Full-time vs part-time remote support
  • Time zone alignment for patient hours
  • Budget and scalability for long-term growth

Hiring through Wishup?

Here’s how simple we make it:

  1. Book a Free Consultation: Jump on a quick call with our onboarding expert to walk us through your clinic's needs.
  2. Get Matched with a Healthcare VA: We’ll shortlist the best-suited virtual assistants trained in healthcare tasks for your review.
  3. Start in 60 Minutes: Select your VA and get them started the same day with onboarding support.

How Much Does a Healthcare Virtual Assistant Cost?

Healthcare virtual assistants usually cost between $15–50/hour, depending on their experience, training, and country. Most clinics recover this cost in under a month with improved patient flow, fewer no-shows, and reduced front-desk pressure.

With Wishup, you get an aptitude-tested, highly qualified, top-notch healthcare virtual assistant starting from just $9.99/hour.

What Can a Healthcare Virtual Assistant Do?

Here are 80 tasks that a healthcare virtual assistant can manage for you:


Patient Management Administrative Clinical Support Financial
Appointment schedulingEmail managementMedical transcriptionInsurance verification
Reminder callsCalendar managementChart preparationClaim submissions
Intake formsTravel arrangementsLab result entryPayment processing
Patient follow-upsDocument preparationPrescription refillsInvoice generation
Portal messagesFile organizationRecords requestsAccount reconciliation
Patient EducationSupply orderingReferral coordinationCollections follow-up
Transportation coordinationMeeting minutesCare coordinationExpense tracking
Feedback collectionPhone AnsweringClinical documentationBudget preparation
Appointment remindersData entryProvider SchedulingFinancial reporting
Insurance coordinationTemplate creationTelehealth setupContract management
Discharge follow-upOffice correspondenceEHR updatesPayer negotiations
Missed appointment callsProcedure schedulingCare plan monitoringRevenue forecasting
Patient RegistrationReport generationClinical researchAudit preparation
Benefits explanationVendor managementQuality reportingPayroll processing
Satisfaction surveysTraining coordinationProtocol updatesAR management
Waitlist managementLicense renewalsCompliance trackingFee schedule updates
Cancellation managementPolicy updatesSafety reportingGrant applications
Family communicationStaff schedulingInventory controlTax documentation
Interpreter schedulingCredential managementPatient EducationFinancial analysis
Patient history collectionMeeting schedulingCare gap alertsBudget variance

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10 Reasons You Need a Healthcare Virtual Assistant
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10 Reasons You Need a Healthcare Virtual Assistant

I think we can all agree that a medical practitioner's time is better spent caring for patients, right? But hiring an employee might not be a viable option for many. So, the solution? Hire a healthcare virtual assistant instead!

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Frequently Asked Questions

Yes, virtual assistants can be granted appropriate access to your EHR system based on their role and responsibilities. This is done through secure remote access solutions that maintain HIPAA compliance while allowing them to perform necessary tasks like scheduling, updating records, or processing information according to your protocols and permission levels.

Communication typically occurs through HIPAA-compliant channels, including secure messaging platforms, encrypted email, dedicated phone lines, video conferencing, project management tools, and secure file-sharing services. Your virtual assistant can adapt to your preferred communication methods while maintaining security and efficiency.

Most healthcare virtual assistant services can have assistants ready to begin within 1-2 weeks. The timeline includes initial consultation, needs assessment, assistant matching, systems access configuration, and orientation to your specific practice protocols. With Wishup, you can start within 60 minutes.

Look for healthcare-specific administrative experience, medical terminology knowledge, proficiency with common healthcare software (EHR/EMR systems, scheduling platforms, billing software), excellent communication skills, problem-solving abilities, aptitude score, attention to detail, and commitment to patient confidentiality and data security.

Most healthcare virtual assistant services offer flexible scheduling options to align with your practice hours. This can include standard business hours, extended evening coverage, weekend support, or even 24/7 availability through team hiring. Hours can be adjusted based on patient volume, seasonal needs, or specific practice requirements.

Our virtual assistant for healthcare improve performance, reduce administrative burdens, free up staff time for patient care, enhance patient communication, help in no-show recoveries, free the front desk from admin overload and constant phone ringing, and potentially increase revenue through faster billing cycles.

To maintain utmost confidentiality, we ask our virtual healthcare assistants to sign NDAs before they start working for you.

Yes! Our virtual assistants in healthcare can be a valuable asset for telehealth by: * Scheduling appointments and sending meeting links to patients. * Following up with patients after telehealth visits. * Gathering pre-appointment information for a smoother experience.

Virtual assistants for healthcare can free up your staff's time, allowing them to focus on patient care. This can increase productivity and potentially reduce the need for additional staff hires. Additionally, our assistants facilitate faster billing cycles to improve cash flow.

Definitely! Wishup makes it simple to get in touch with highly skilled virtual healthcare assistants. You can interview, assess compatibility, and smoothly incorporate your selected assistant into your workflow in 60 minutes or less.