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Par*** profile picture

Par***

ONLINE BUSINESS MANAGER
Availability
0 hrs/day
Aptitude Skills
Top 5%
English Efficiency
Professional
"Experienced professional with 5+ years of expertise in customer success, admin management, social media, and design. Passionate about driving growth and delivering exceptional results."
Tools

Expert

MS ExcelMS OfficeAI ToolsMailchimpG SuiteG MeetAsanaCanvaTrelloChatGPTVimeoSlack

Good

ExcelShopifyMonday.comWixGoogle sheets
Skills

Expert

Google ResearchAdministrative WorkVideo EditingEvent ManagementMinutes Of MeetingPresentationsResearchSchedule ManagementSocial Media ManagementTravel ManagementBusiness Email WritingProject ManagementInbox ManagementDesign posters for promotions on websitesAI toolsCalendar Management

Good

Email MarketingGraphic DesigningMIS Reporting
Wishup Evaluation of Par***
Our 10-step screening process with over 70+ filtering parameters ensures the top 0.1% talent!

Communicative

Managerial

Perfectionist

Proactive

Experience
Online Business Manager|Wishup
Oct 2024 - Present
Managing inboxes/calendars, social media, admin management, and design. Driving client satisfaction through strategic communication and streamlined operations.
Customer Success Manager|SpecialChem Pvt. Ltd.
Jun 2022 - Oct 2024
Managed client onboarding, webinars, and campaigns. Created landing pages, newsletters, and reports. Helped boost the webinar attendance from 25% to 45% through strategic improvements in the process
Customer Success Specialist|American Express
Sep 2021 - May 2022
Resolved customer queries, handled credit card issues, and facilitated rewards point redemptions. Improved service satisfaction, and met KPIs to enhance performance and operations.
Sr. Executive|IEnergizer
Oct 2020 - Sep 2021
Resolved credit card issues, ensuring seamless service. Top performer for 6 months, achieving 600 payments and $90,000 in a month. Managed overdue payments and processes with top-tier standards.
Education
Graduation|Indraprastha University
Batch of 2022
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Google ResearchAdministrative WorkVideo EditingEmail MarketingEvent ManagementGraphic DesigningMIS ReportingMinutes Of MeetingPresentationsResearchSchedule ManagementSocial Media ManagementTravel ManagementBusiness Email WritingProject ManagementInbox ManagementDesign posters for promotions on websitesAI toolsCalendar ManagementMS ExcelMS OfficeExcelAI ToolsMailchimpG SuiteG MeetAsanaCanvaShopifyTrelloChatGPTMonday.comWixVimeoSlackGoogle sheets

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