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Day*** profile picture

Day***

ONLINE BUSINESS MANAGER
Availability
0 hrs/day
Aptitude Skills
Top 5%
English Efficiency
Professional
"Currently, I am providing support to the internal team at Wishup by engaging in tasks and activities such as inbox, calendar management, email marketing, streamlining schedules, organizing tasks etc."
Tools

Expert

MS ExcelMS OfficeAdvanced ExcelGoogle DocsG SuiteG MeetAsanaTrelloChatGPTZohoGoogle CalendarSlackGoogle sheetsCalendlyMS Powerpointzoho booksOutlook

Good

QuickbooksGoogle AdwordsLinkedIn AdsPinterestAI ToolsMailchimpCanvaZapierHubspotMonday.comExpensifyLinked in Sales NavigatorZoomLoomSQL
Skills

Expert

Google ResearchEmail MarketingEvent ManagementMinutes Of MeetingTravel ManagementBusiness Email WritingQuality AssuranceCustomer ServiceExecutive AssistanceInbox ManagementAI toolsExcel ManagementData ManagementCustomer SupportCalendar Management
Work Samples

Sheet Formatting

Doc Formatting

Doc Formatting

Calendar Management

Inbox Management

Travel Planning and Itinerary

Data Management

Business Email Writing

Email Marketing

Basic Google Research

Advanced Google Research

Deep Google Research

Wishup Evaluation of Day***
Our 10-step screening process with over 70+ filtering parameters ensures the top 0.1% talent!

Communicative

Fast Learner

Perfectionist

Persistent

Experience
Online Business Manager|Wishup.co
Nov 2024 - Present
Executive Assistant at an engineering firm; managed CRMs, coordinated projects, streamlined operations, and supported sales and admin systems across multiple businesses.
Senior Quality Analyst|Provana India Pvt. Ltd., Noida
Aug 2019 - Nov 2024
My role as Senior QA, I performed audits on USA 3rd Party Debt collection calls, conducted calibration sessions, created training materials, prepared dashboards etc.
Quality Analyst|inTarvo Technologies, Noida
Jun 2018 - Jul 2019
Conducted calls and chat monitoring along with sharing feedbacks. Also was responsible for generating weekly and monthly quality reports, trained new hires, conducted dip check, calibration etc.
Customer Service Representative|inTarvo Technologies, Noida
Oct 2017 - Jun 2018
Facilitated customer service through calls and chat, assisted customers with order processing and issue resolution, resolved customer complaints, maintained detail records of customer interactions.
Education
Bachelors in Technology|Punjab Technical University
Batch of 2016
First Division with Distinction
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Google ResearchEmail MarketingEvent ManagementMinutes Of MeetingTravel ManagementBusiness Email WritingQuality AssuranceCustomer ServiceExecutive AssistanceInbox ManagementAI toolsExcel ManagementData ManagementCustomer SupportCalendar ManagementQuickbooksGoogle AdwordsLinkedIn AdsMS ExcelMS OfficePinterestAI ToolsAdvanced ExcelMailchimpGoogle DocsG SuiteG MeetAsanaCanvaTrelloZapierChatGPTHubspotMonday.comExpensifyLinked in Sales NavigatorZohoGoogle CalendarZoomSlackGoogle sheetsLoomSQLCalendlyMS Powerpointzoho booksOutlook

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