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Skills
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Back-Office OperationsDatabase ManagementDigital MarketingLead GenerationInventory ManagementProblem SolvingResearchSchedule ManagementTeam ManagementVendor ManagementCRMClient RelationshipCustomer ServiceInbox ManagementReal EstateData ManagementCalendar ManagementCold Calling
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Google ResearchVideo EditingEmail MarketingLinkedIn MarketingWeb ScrapingProject ManagementAI tools
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Experience
Online Business ManagerWishup
Feb 2025 - Present
Currently working with Wishup as an online business manager handling administrative, research, and cold-calling work.
Sales & Operations Manager3rd Element Services Pvt. Ltd.
Aug 2023 - Jan 2025
Generated sales leads, maintained prospective client database, understood buyer needs, conducted property visits, and coordinated the completion of real estate transactions.
Cluster Manager - OperationsStanza Living
Jun 2022 - Jul 2023
Served as SPOC for partners, warehouse ops, customer issues, subordinates, superiors, vendors, suppliers, and property owners. Managed teams and facilitated information flow across stakeholders.
Zonal Business ManagerOYO Life (OYO Rooms)
Feb 2019 - Sep 2021
Managed 13 co-living hostels across East Pune, overseeing all aspects of property ownership and operations.
Head of OperationsCHEEP Care India LLP
May 2017 - Jan 2019
Managed city operations for CHEEP, an on-demand home service app connecting customers with reliable service professionals across 23 categories.
Operations ManagerOPINIO
Nov 2015 - May 2017
Managed and led a team to ensure efficient last-mile delivery services for food, grocery, bakery, laundry, and more.
Assistant Operations ManagerGrofers
May 2015 - Nov 2015
Managed and led a team to ensure customer satisfaction, overseeing order receipt, execution, and fulfillment. Managed the entire supply chain from procurement to delivery.
Electrical Site SupervisorR.K.Electricals Pvt. Ltd.
Jun 2014 - May 2015
Managed site operations, sourcing, and overseeing installation, testing, commissioning, and operation-maintenance of the site.
Education
Master Of Business Administration - OperationsUniversity of Pune - Indira Institute of Management
Batch of 2014
Specialization in Operations
Bachelor of Engineering - ElectricalUniversity of Pune - K.K.Wagh Inst. of Engineering Education & Research
Batch of 2012
Engineering degree in electrical field
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