As an OBM at Wishup, I streamline operations, manage tasks, and support clients using tools like Trello, Asana, Monday.com, and HubSpot, ensuring smooth workflow and project execution.

As a Team Leader of Telecounsellors, I managed a team supporting students pursuing education overseas, providing guidance on applications, visas, scholarships, and fostering professional development.

As a Team Leader in an international process, I played a pivotal role in ensuring a customer-centric approach by managing my team’s performance, KPIs, shrinkage, attrition, and CSAT.

It is a three year program covering Indian, British, and American literature, literary criticism, writing skills, and electives. It includes in-depth study of various literary genres and periods.