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Tam***

VIRTUAL ASSISTANT
Availability
0 hrs/day
Aptitude Skills
Top 5%
English Efficiency
Professional
"Dynamic and results-driven professional with over four years of experience in customer service and team leadership. Expertise in driving business growth and optimizing team performance."
Tools

Expert

MS OfficeGoogle DocsG SuiteAsanaChatGPTMonday.comGoogle CalendarSlackGoogle sheetsCalendlyGeminiOutlookGamma.app

Good

SalesforceCanvaClickupnotionLoom
Skills

Expert

Google ResearchAdministrative WorkVideo EditingEmail MarketingEvent ManagementMinutes Of MeetingPresentationsSchedule ManagementSummary WritingTeam ManagementProject ManagementTravel PlanningInbox ManagementAI toolsData ManagementEmail ManagementCalendar Management
Wishup Evaluation of Tam***
Our 10-step screening process with over 70+ filtering parameters ensures the top 0.1% talent!

Creative

Communicative

Pleasant

Works Independently

Experience
Online Business Manager|Wishup
Feb 2025 - Present
As an OBM at Wishup, I streamline operations, manage tasks, and support clients using tools like Trello, Asana, Monday.com, and HubSpot, ensuring smooth workflow and project execution.
Team Leader Tele-counseling|Daltin AI Portal
Jan 2024 - Jan 2025
As a Team Leader of Telecounsellors, I managed a team supporting students pursuing education overseas, providing guidance on applications, visas, scholarships, and fostering professional development.
Team Leader|Teleperformance
Jan 2021 - Dec 2023
As a Team Leader in an international process, I played a pivotal role in ensuring a customer-centric approach by managing my team’s performance, KPIs, shrinkage, attrition, and CSAT.
Education
Bachelors in English Honors|IGNOU
Batch of 2025
It is a three year program covering Indian, British, and American literature, literary criticism, writing skills, and electives. It includes in-depth study of various literary genres and periods.
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