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Tam*** profile picture

Tam***

ONLINE BUSINESS MANAGER
Availability
4 hrs/day
Aptitude Skills
Top 5%
English Efficiency
Professional
"Dynamic and results-driven professional with over four years of experience in customer service and team leadership. Expertise in driving business growth and optimizing team performance."
Tools

Expert

MS OfficeGoogle DocsG SuiteAsanaChatGPTMonday.comGoogle CalendarSlackGoogle sheetsCalendlyGeminiOutlookGamma.app

Good

SalesforceCanvaClickupnotionLoomKajabi
Skills

Expert

Google ResearchAdministrative WorkEmail MarketingEvent ManagementMinutes Of MeetingPresentationsSchedule ManagementSummary WritingTeam ManagementProject ManagementTravel PlanningInbox ManagementAI toolsData ManagementEmail ManagementCalendar Management
Wishup Evaluation of Tam***
Our 10-step screening process with over 70+ filtering parameters ensures the top 0.1% talent!

Creative

Communicative

Pleasant

Works Independently

Experience
Online Business Manager|Wishup
Feb 2025 - Present
I support clients by handling customer service and calls, processing payments on Stripe, and managing Kajabi websites, including organizing content, creating PDFs, and uploading materials.
Team Leader Tele-counseling|Daltin AI Portal
Jan 2024 - Jan 2025
As a Team Leader of Telecounsellors, I managed a team supporting students pursuing education overseas, providing guidance on applications, visas, scholarships, and fostering professional development.
Team Leader|Teleperformance
Oct 2021 - Dec 2023
As a Team Leader in an international process, I played a pivotal role in ensuring a customer-centric approach by managing my team’s performance, KPIs, shrinkage, attrition, and CSAT.
Customer support executive|Teleperformance
Jan 2021 - Oct 2021
As a customer support executive for an international process, I managed 60–70 customer interactions daily with North America–based, customers while maintaining exceptional support service.
Education
Bachelors in English Honors|IGNOU
Batch of 2025
It is a three year program covering Indian, British, and American literature, literary criticism, writing skills, and electives. It includes in-depth study of various literary genres and periods.
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Google ResearchAdministrative WorkEmail MarketingEvent ManagementMinutes Of MeetingPresentationsSchedule ManagementSummary WritingTeam ManagementProject ManagementTravel PlanningInbox ManagementAI toolsData ManagementEmail ManagementCalendar ManagementMS OfficeSalesforceGoogle DocsG SuiteAsanaCanvaChatGPTMonday.comGoogle CalendarClickupSlacknotionGoogle sheetsLoomCalendlyGeminiOutlookKajabiGamma.app

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