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Pal*** profile picture

Pal***

ONLINE BUSINESS MANAGER
Availability
0 hrs/day
Aptitude Skills
Top 5%
English Efficiency
Professional
"Customer service expert with 7 years of experience, skilled in client onboarding, training, and issue resolution. Known for driving performance and delivering exceptional customer experiences."
Tools

Expert

MS OfficeExcelAI ToolsCanvaChatGPT

Good

MailchimpG SuiteAsanaTrelloMonday.comnotion
Skills

Expert

Google ResearchMinutes Of MeetingSummary WritingTeam ManagementCustomer ServiceProofread for Grammar and SpellingCustomer Support - ChatAI toolsCustomer Support

Good

Event ManagementOnline ResearchReportingTravel ManagementFormat the Article
Wishup Evaluation of Pal***
Our 10-step screening process with over 70+ filtering parameters ensures the top 0.1% talent!

Communicative

Enthusiastic

Organized

Pleasant

Experience
Online Business Manager|Wishup
Mar 2025 - Present
Managing day-to-day operations, including inbox, calendar, client, and communication management at Wishup. Working on contact generation, project coordination, and event planning.
Customer Service Onboarding Associate|Amazon Development Center Private limited
Oct 2018 - Feb 2025
Resolved escalated customer issues, led training, improved team performance, and earned the Customer Obsession Award for exceptional service.
Customer Service Onboarding Associate|Educommerce Services Private limited
Apr 2017 - Sep 2018
Onboarded clients, facilitated smooth transitions, and ensured high customer satisfaction during the onboarding process at Educommerce Pvt. Ltd.
Education
Masters in Science|University of Rajasthan
Batch of 2021
Secured First Division in Master’s in Science, demonstrating strong academic performance, analytical skills, and dedication to scientific learning.
Bachelors in Science|University of Rajasthan
Batch of 2018
Achieved First Division in Bachelor’s in Science, showcasing solid academic foundation, critical thinking, and a strong interest in scientific principles.
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Google ResearchEvent ManagementMinutes Of MeetingOnline ResearchReportingSummary WritingTeam ManagementTravel ManagementCustomer ServiceProofread for Grammar and SpellingFormat the ArticleCustomer Support - ChatAI toolsCustomer SupportMS OfficeExcelAI ToolsMailchimpG SuiteAsanaCanvaTrelloChatGPTMonday.comnotion

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