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Pal***

ONLINE BUSINESS MANAGER
Availability
4 hrs/day
Aptitude Skills
Top 5%
English Efficiency
Professional
"Customer service expert with 7 years of experience, skilled in client onboarding, training, and issue resolution. Known for driving performance and delivering exceptional customer experiences."
Tools
Skills
Wishup Evaluation
Experience
Education
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Tools

Expert

MS OfficeExcelAI ToolsCanvaChatGPT

Good

MailchimpG SuiteAsanaTrelloMonday.comnotion
Skills

Expert

Google ResearchMinutes Of MeetingSummary WritingTeam ManagementCustomer ServiceProofread for Grammar and SpellingCustomer Support - ChatAI toolsCustomer Support

Good

Event ManagementOnline ResearchReportingTravel ManagementFormat the Article
Wishup Evaluation of Pal***
Our 10-step screening process with over 70+ filtering parameters ensures the top 0.1% talent!

Communicative

Enthusiastic

Organized

Pleasant

Experience
Online Business Manager|Wishup
Mar 2025 - Present
Managing day-to-day operations, including inbox, calendar, client, and communication management at Wishup. Working on contact generation, project coordination, and event planning.
Customer Service Onboarding Associate|Amazon Development Center Private limited
Oct 2018 - Feb 2025
Resolved escalated customer issues, led training, improved team performance, and earned the Customer Obsession Award for exceptional service.
Customer Service Onboarding Associate|Educommerce Services Private limited
Apr 2017 - Sep 2018
Onboarded clients, facilitated smooth transitions, and ensured high customer satisfaction during the onboarding process at Educommerce Pvt. Ltd.
Education
Masters in Science|University of Rajasthan
Batch of 2021
Secured First Division in Master’s in Science, demonstrating strong academic performance, analytical skills, and dedication to scientific learning.
Bachelors in Science|University of Rajasthan
Batch of 2018
Achieved First Division in Bachelor’s in Science, showcasing solid academic foundation, critical thinking, and a strong interest in scientific principles.
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Google ResearchEvent ManagementMinutes Of MeetingOnline ResearchReportingSummary WritingTeam ManagementTravel ManagementCustomer ServiceProofread for Grammar and SpellingFormat the ArticleCustomer Support - ChatAI toolsCustomer SupportMS OfficeExcelAI ToolsMailchimpG SuiteAsanaCanvaTrelloChatGPTMonday.comnotion

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