Tools
Expert






















Good














Skills
Expert
Google ResearchBack-Office OperationsAdministrative WorkVideo EditingEvent ManagementInstagram MarketingMIS ReportingPresentationsProblem SolvingSocial Media ManagementTeam ManagementCRMCounsellingCustomer ServiceInbox ManagementBank and Credit Card ReconciliationsFinancial AdvisorData ManagementAccountingCalendar Management
Good
Data ProcessingGame TestingBank ReconciliationProject ManagementE Commerce - Shopify/PayTM
Work Samples
Experience
ONLINE BUSINESS MANAGERWISHUP
Mar 2025 - Present
Working as an Online Business Manager at Wishup. Handling administrative responsibilities such as Project Management, calendar and inbox management, research, CRM management, and Video editing.
Operation ManagerKotak Mahindra Bank
Dec 2023 - Feb 2025
Led branch ops, managed teams, ensured compliance, authorised transactions, improved TNPS & care index, resolved issues, drove cross-selling, and boosted productivity & customer service
Operation ManagerICICI Bank
Nov 2022 - Dec 2023
Led branch operations, managed teams, ensured compliance, improved customer service, handled authorisations, resolved issues, boosted revenue through cross-selling, and enhanced productivity.
Campus ManagerSunstone
Oct 2021 - Nov 2022
Managed academic, admin, events management, admissions, student data, finance, Canvas, industrial visits, facilities, and HQ coordination to ensure smooth operations for Sunstone at CT University.
Assistant Project OfficerLovely professional university
Jul 2015 - Oct 2021
I’ve worked in Examination Dept, International Affairs, Research Development & handled multiple projects, gaining diverse insights and experience across key areas of the education sector over time.
Education
Master of Business AdministrationLovely Professional university
Batch of 2015
degree in operations and marketing
Bachelor of technologyLovely Professional university
Batch of 2013
degree in mechanical engg
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Data ProcessingGoogle ResearchBack-Office OperationsAdministrative WorkVideo EditingGame TestingEvent ManagementInstagram MarketingBank ReconciliationMIS ReportingPresentationsProblem SolvingSocial Media ManagementTeam ManagementCRMCounsellingCustomer ServiceProject ManagementInbox ManagementE Commerce - Shopify/PayTMBank and Credit Card ReconciliationsFinancial AdvisorData ManagementAccountingCalendar ManagementMS OfficeSalesforceYouTube AdsExcelAI ToolsAdvanced ExcelMailchimpG SuiteG MeetAsanaBufferCanvaShopifyTrelloZapierChatGPTHubspotMonday.comLinked in Sales NavigatorAdobe Creative CloudPhotoshopPremiere ProGoogle CalendarZoomSlackGoogle sheetsLoomCalendlyPaypalGeminifreshdeskFilmorawhatsappPower BIOutlookApollo
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