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Yam***

ONLINE BUSINESS MANAGER
Availability
0 hrs/day
Aptitude Skills
Top 5%
English Efficiency
Professional
"Strategic leader with 10+ years in education and banking, expert in operations, project & people management, and data analysis—driving results through innovation, efficiency, and problem-solving."
Tools
Skills
Work Samples
Experience
Education
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Tools

Expert

MS OfficeYouTube AdsExcelAdvanced ExcelG SuiteG MeetBufferShopifyZapierChatGPTHubspotMonday.comLinked in Sales NavigatorAdobe Creative CloudGoogle CalendarZoomGoogle sheetsCalendlyPaypalfreshdeskwhatsappOutlook

Good

ApolloSalesforceAI ToolsMailchimpAsanaCanvaTrelloPhotoshopPremiere ProSlackLoomGeminiFilmoraPower BI
Skills

Expert

Google ResearchBack-Office OperationsAdministrative WorkVideo EditingEvent ManagementInstagram MarketingMIS ReportingPresentationsProblem SolvingSocial Media ManagementTeam ManagementCRMCounsellingCustomer ServiceInbox ManagementBank and Credit Card ReconciliationsFinancial AdvisorData ManagementAccountingCalendar Management

Good

Data ProcessingGame TestingBank ReconciliationProject ManagementE Commerce - Shopify/PayTM
Work Samples

Calander Management

Inbox management

Business Email writing

Event Management

Research Work

Advanced Google Research

Travel Planning and Itinerary

Experience
ONLINE BUSINESS MANAGER|WISHUP
Mar 2025 - Present
Working as an Online Business Manager at Wishup. Handling administrative responsibilities such as Project Management, calendar and inbox management, research, CRM management, and Video editing.
Operation Manager|Kotak Mahindra Bank
Dec 2023 - Feb 2025
Led branch ops, managed teams, ensured compliance, authorised transactions, improved TNPS & care index, resolved issues, drove cross-selling, and boosted productivity & customer service
Operation Manager|ICICI Bank
Nov 2022 - Dec 2023
Led branch operations, managed teams, ensured compliance, improved customer service, handled authorisations, resolved issues, boosted revenue through cross-selling, and enhanced productivity.
Campus Manager|Sunstone
Oct 2021 - Nov 2022
Managed academic, admin, events management, admissions, student data, finance, Canvas, industrial visits, facilities, and HQ coordination to ensure smooth operations for Sunstone at CT University.
Assistant Project Officer|Lovely professional university
Jul 2015 - Oct 2021
I’ve worked in Examination Dept, International Affairs, Research Development & handled multiple projects, gaining diverse insights and experience across key areas of the education sector over time.
Education
Master of Business Administration|Lovely Professional university
Batch of 2015
degree in operations and marketing
Bachelor of technology|Lovely Professional university
Batch of 2013
degree in mechanical engg
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Select one or more skills/tools it might be regarding

Data ProcessingGoogle ResearchBack-Office OperationsAdministrative WorkVideo EditingGame TestingEvent ManagementInstagram MarketingBank ReconciliationMIS ReportingPresentationsProblem SolvingSocial Media ManagementTeam ManagementCRMCounsellingCustomer ServiceProject ManagementInbox ManagementE Commerce - Shopify/PayTMBank and Credit Card ReconciliationsFinancial AdvisorData ManagementAccountingCalendar ManagementApolloMS OfficeSalesforceYouTube AdsExcelAI ToolsAdvanced ExcelMailchimpG SuiteG MeetAsanaBufferCanvaShopifyTrelloZapierChatGPTHubspotMonday.comLinked in Sales NavigatorAdobe Creative CloudPhotoshopPremiere ProGoogle CalendarZoomSlackGoogle sheetsLoomCalendlyPaypalGeminifreshdeskFilmorawhatsappPower BIOutlook

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