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Skills
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Google ResearchBack-Office OperationsMinutes Of MeetingBlog WritingBusiness Email WritingQuality AssuranceInbox ManagementCustomer Support - VoiceCustomer Support - ChatCalendar ManagementSocial Media Marketing
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Database ManagementPresentationsSocial Media ManagementAudio TranscriptionContent WritingData EntryEmail ManagementData AnalysisBrand ManagementMarketing Research
Experience
Online Business ManagerWishup
Mar 2025 - Present
Worked with Wishup supporting multiple U.S. clients in calendar and inbox management, content writing, and customer support, ensuring organized schedules, clear communication, and client satisfaction.
content creatorInstagram
Nov 2023 - Feb 2025
I'm a UGC creator who’s helped skincare and healthcare brands grow their sales and Instagram following through high-performing PRs, collaborations, and content.
Quality AnalystTaskus
Jan 2022 - Feb 2025
Served global clients for a leading food delivery app; supported riders, sellers & restaurants. Grew from SME to QA, led LOBs across 7 markets, and ensured compliance through quality sessions.
Quality AnalystTeleperformance
Sep 2020 - Jan 2022
Worked as a Customer Service Rep on a top e-commerce platform; gained expertise in product listing, orders, logistics, seller promotions, QA compliance, QC tools, and advanced Excel reporting.
Education
B.com (Hons)Devi Ahiliya Vishwa Vidyalaya
Batch of 2021
Bachelor of Commerce (Honors) graduate with 86%, strong foundation in finance, accounting, and business strategy; skilled in analysis, reporting, and problem-solving in corporate settings.
12thPragya Girls School
Batch of 2017
Secured 85% in 12th with Commerce and Information Practices, developing a solid foundation in accounting, economics, business studies, and IT skills like data management and basic programming.
10thKendriya vidyalaya Barwani
Batch of 2015
Achieved 9.8 CGPA in 10th CBSE, ranking among top performers. Demonstrated academic excellence, strong grasp of core subjects, and a disciplined, high-achieving approach to learning.
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