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Pra***

ONLINE BUSINESS MANAGER
Availability
0 hrs/day
Aptitude Skills
Top 5%
English Efficiency
Professional
"A results driven Professional with experience in Operations, data analysis and business insights, Collaborating with internal teams and testing new tools to improve the workflow process."
Tools
Skills
Experience
Education
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Tools

Expert

ExcelGoogle sheetsSQLOfficetools

Good

Advanced ExcelChatGPTGoogle AnalyticswindowPower BI
Skills

Expert

Google ResearchMinutes Of MeetingCustomer ServiceExcel IntermediateEmail ManagementCalendar Management

Good

Database ManagementHuman ResourcesData Analysis
Experience
Online Business Manager|Wishup
Mar 2025 - Present
Working as an Online Business Manager, trained on providing executive assistance, calendar management, data management, and inbox management.
Customer Support Operations Associate|Amazon
Feb 2022 - Feb 2025
Led the resolution of over 1000 customer queries monthly through calls, chat, and emails. Conducted risk assessments to identify high-risk customers and mitigate concession abuse through dataanalysis.
Education
Masters in Business Administration In Human Resource and Marketing|Visvesvaraiah Technological University
Batch of 2018
MBA in Human Resources and Marketing with a passion for solving Business challenges, improving processes in delivering data driven solutions to boost growth and customer engagement.
Bachelors of Engineering in Information Science|Visvesvaraiah Technological University
Batch of 2015
Bachelors of Engineering in Information Science with knowledge of technical tools SQL, PYTHON.
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Google ResearchDatabase ManagementMinutes Of MeetingCustomer ServiceExcel IntermediateHuman ResourcesEmail ManagementData AnalysisCalendar ManagementExcelAdvanced ExcelChatGPTGoogle AnalyticsGoogle sheetsSQLwindowPower BIOfficetools

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