Tools
Expert




Good





Skills
Expert
Google ResearchMinutes Of MeetingCustomer ServiceExcel IntermediateEmail ManagementCalendar Management
Good
Database ManagementHuman ResourcesData Analysis
Experience
Online Business ManagerWishup
Mar 2025 - Present
Working as an Online Business Manager, trained on providing executive assistance, calendar management, data management, and inbox management.
Customer Support Operations AssociateAmazon
Feb 2022 - Feb 2025
Led the resolution of over 1000 customer queries monthly through calls, chat, and emails. Conducted risk assessments to identify high-risk customers and mitigate concession abuse through dataanalysis.
Education
Masters in Business Administration In Human Resource and MarketingVisvesvaraiah Technological University
Batch of 2018
MBA in Human Resources and Marketing with a passion for solving Business challenges, improving processes in delivering data driven solutions to boost growth and customer engagement.
Bachelors of Engineering in Information ScienceVisvesvaraiah Technological University
Batch of 2015
Bachelors of Engineering in Information Science with knowledge of technical tools SQL, PYTHON.
Ask a Question
Select one or more skills/tools it might be regarding
Google ResearchDatabase ManagementMinutes Of MeetingCustomer ServiceExcel IntermediateHuman ResourcesEmail ManagementData AnalysisCalendar ManagementExcelAdvanced ExcelChatGPTGoogle AnalyticsGoogle sheetsSQLwindowPower BIOfficetools
Get answer within 24 hours*