As an Online Business Manager, I manage inboxes, calendars, and travel planning and look after overall administrative work for my clients.

Managed partnerships with schools across the US for teacher placement and staffing services, overseeing client onboarding and contract administration while contributing to business growth initiatives.

Coordinated logistics operations for a US-based trucking company, overseeing client onboarding, contract administration, dispatch, and tracking while ensuring timely communication with clients

Led a team responsible for maintaining call quality and customer satisfaction in a US-based credit card campaign. Gained experience in people management, operations and customer service supervision.

Completed B.Tech in Information Technology from Anand Engineering College in 2013, gaining foundational knowledge in software development, networking, and information systems management.