As an Online Business Manager, I manage inboxes, calendars, and travel planning and look after overall administrative work for my clients.

Managed partnerships with schools across the US for teacher placement and staffing services. Contributed to business growth initiatives through targeted outreach and process improvements.

Managed end-to-end business operations for a US-based logistics company, including dispatch coordination, vendor relations, and operational reporting.

Led a team responsible for maintaining call quality and customer satisfaction in a US-based credit card campaign. Gained experience in people management, operations and customer service supervision.

Completed B.Tech in Information Technology from Anand Engineering College in 2013, gaining foundational knowledge in software development, networking, and information systems management.