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Par***

ONLINE BUSINESS MANAGER
Availability
4 hrs/day
Aptitude Skills
Top 5%
English Efficiency
Professional
"Customer service and operations specialist with 5+ years of experience handling B2B and B2C accounts, skilled in issue resolution, client support, and delivering seamless service experience."
Tools
Skills
Experience
Education
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Tools

Expert

MS OfficeSalesforceAI ToolsG SuiteCanvaChatGPTMonday.comGrammarlySlackLoomGeminiworkday.comMS PowerpointwhatsappOutlookGamma.appGrok

Good

Google DocsAsanaShopifyRedditZoomnotionAdobe Photoshop
Skills

Expert

Google ResearchBack-Office OperationsAdministrative WorkMinutes Of MeetingPoster DesigningOnline ResearchPresentationsCRMBusiness Email WritingExecutive AssistanceCustomer Support - VoiceCustomer Support - ChatAI toolsCustomer SupportEmail ManagementCalendar ManagementCreative Design

Good

E-CommerceInvoicing
Experience
Online Business Manager|Wishup
Mar 2025 - Present
Currently working as an Online Business Manager, handling tasks like inbox management, calendar management, travel planning, and other administrative duties.
Senior Technician|Dell Technologies
Jun 2021 - Feb 2025
Senior Technician with 4 years of experience supporting Dell's US and Canada clients, excelling in B2B/B2C tech support, issue resolution, team leadership, SLA compliance, and process optimization.
Office Administrator|Logic Design Plus Build
Aug 2020 - May 2021
Experienced in architectural admin support and procurement, I assisted in all project phases—from planning to execution—while managing vendors, documentation, clients, and timelines.
Operations Executive|Make My Trip
Jan 2020 - Jul 2020
Former Operations Executive at MakeMyTrip in visa processing, international travel planning, and customer service. Skilled in handling complex itineraries, visa applications, and client communications
Education
Bachelor of Arts|University of Delhi
Batch of 2018
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Google ResearchBack-Office OperationsAdministrative WorkE-CommerceInvoicingMinutes Of MeetingPoster DesigningOnline ResearchPresentationsCRMBusiness Email WritingExecutive AssistanceCustomer Support - VoiceCustomer Support - ChatAI toolsCustomer SupportEmail ManagementCalendar ManagementCreative DesignMS OfficeSalesforceAI ToolsGoogle DocsG SuiteAsanaCanvaShopifyChatGPTMonday.comRedditZoomGrammarlySlacknotionLoomGeminiworkday.comMS PowerpointAdobe PhotoshopwhatsappOutlookGamma.appGrok

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