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Nik*** profile picture

Nik***

VIRTUAL ASSISTANT
Availability
8 hrs/day
Aptitude Skills
Top 5%
English Efficiency
Professional
"With 5 years experience in customer service, I handle orders, complaints, sales, and tech support with strong communication and problem-solving skills across diverse industries."
Tools

Expert

Google DocsZapierChatGPTGoogle CalendarGrammarlySlackGoogle sheetseBay seller hubFacebook Business ManagerGrok

Good

Google AdwordsMS ExcelMS OfficePhotoshopAdobe PhotoshopAirbnb
Skills

Expert

Data ProcessingGoogle ResearchBack-Office OperationsAdministrative WorkEvent ManagementInventory ManagementMinutes Of MeetingHiring AssistanceOutbound SalesProblem SolvingReportingSocial Media ManagementTravel ManagementWeb Based ResearchCandidate ScreeningTravel PlanningExcel IntermediateCustomer Support - VoiceCustomer Support - ChatExcel ManagementData EntryCustomer Support

Good

Database TestingVideo EditingPoster Designing
Experience
Online Business Manager|Wishup
Mar 2025 - Present
An Online Business Manager, focusing on remote coordination, operations, and client support to streamline workflows and enhance communication.
Associate|TTEC India
Feb 2024 - Jun 2025
Monitor and analyse transactions to detect and prevent fraudulent activities. Employed data analysis techniques to recognize irregularities and patterns.
Technical support executive|Teleperformance India
Aug 2021 - May 2022
Responded to global clients inquiries concerning sales items, billing, payments, and orders via chat, email and calls. Delivered guidance and insights to the team in client calibration meetings
Associate|VSKIPL
Jan 2019 - Jan 2021
Ensured smooth business transactions by addressing delivery problems. Also ensured customer satisfaction by addressing special communication requirements.
Customer care executive|E-Dreams
Jul 2017 - Sep 2018
Developed plans to enhance retention and generate recurring sales. Managed dual CRM platforms to streamline client migration.
Education
Advanced Diploma (4years)|INDO DANISH TOOL ROOM
Batch of 2016
Tool and Die making the core of mechanical and automotive engineering
Ask a Question

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Data ProcessingDatabase TestingGoogle ResearchBack-Office OperationsAdministrative WorkVideo EditingEvent ManagementInventory ManagementMinutes Of MeetingHiring AssistancePoster DesigningOutbound SalesProblem SolvingReportingSocial Media ManagementTravel ManagementWeb Based ResearchCandidate ScreeningTravel PlanningExcel IntermediateCustomer Support - VoiceCustomer Support - ChatExcel ManagementData EntryCustomer SupportGoogle AdwordsMS ExcelMS OfficeGoogle DocsZapierChatGPTPhotoshopGoogle CalendarGrammarlySlackGoogle sheetseBay seller hubAdobe PhotoshopAirbnbFacebook Business ManagerGrok

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