Tools
Expert
Google Docs
Zapier
ChatGPT
Google Calendar
Grammarly
Slack
Google sheets
eBay seller hub
Facebook Business Manager
GrokGood
Google Adwords
MS Office
MS Excel
Photoshop
Adobe Photoshop
AirbnbSkills
Expert
Data ProcessingGoogle ResearchBack-Office OperationsAdministrative WorkEvent ManagementInventory ManagementMinutes Of MeetingHiring AssistanceOutbound SalesProblem SolvingReportingSocial Media ManagementTravel ManagementWeb Based ResearchCandidate ScreeningTravel PlanningExcel IntermediateCustomer Support - VoiceCustomer Support - ChatExcel ManagementData EntryCustomer Support
Good
Database TestingVideo EditingPoster Designing
Experience
Online Business ManagerWishup
Mar 2025 - Present
An Online Business Manager, focusing on remote coordination, operations, and client support to streamline workflows and enhance communication.
AssociateTTEC India
Feb 2024 - Jun 2025
Monitor and analyse transactions to detect and prevent fraudulent activities.
Employed data analysis techniques to recognize irregularities and patterns.
Technical support executiveTeleperformance India
Aug 2021 - May 2022
Responded to global clients inquiries concerning sales items, billing, payments, and orders via chat, email and calls.
Delivered guidance and insights to the team in client calibration meetings
AssociateVSKIPL
Jan 2019 - Jan 2021
Ensured smooth business transactions by addressing delivery problems. Also ensured customer satisfaction by addressing special communication requirements.
Customer care executiveE-Dreams
Jul 2017 - Sep 2018
Developed plans to enhance retention and generate recurring sales. Managed dual CRM platforms to streamline client migration.
Education
Advanced Diploma (4years)INDO DANISH TOOL ROOM
Batch of 2016
Tool and Die making the core of mechanical and automotive engineering
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Data ProcessingDatabase TestingGoogle ResearchBack-Office OperationsAdministrative WorkVideo EditingEvent ManagementInventory ManagementMinutes Of MeetingHiring AssistancePoster DesigningOutbound SalesProblem SolvingReportingSocial Media ManagementTravel ManagementWeb Based ResearchCandidate ScreeningTravel PlanningExcel IntermediateCustomer Support - VoiceCustomer Support - ChatExcel ManagementData EntryCustomer SupportGoogle AdwordsMS OfficeMS ExcelGoogle DocsZapierChatGPTPhotoshopGoogle CalendarGrammarlySlackGoogle sheetseBay seller hubAdobe PhotoshopAirbnbFacebook Business ManagerGrok
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