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Shu***

ONLINE BUSINESS MANAGER
Availability
4 hrs/day
Aptitude Skills
Top 5%
English Efficiency
Professional
"Former Manager in US Healthcare Ops with 5 years' experience. Quick learner and problem-solver, committed to delivering efficient and high-quality virtual assistance."
Tools
Skills
Experience
Education
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Tools

Expert

MS ExcelMS OfficeAI ToolsGoogle DocsG SuiteAsanaChatGPTMonday.comGoogle CalendarZoomGrammarlySlackGoogle sheets

Good

CanvanotionSQLPower BIZapier
Skills

Expert

Google ResearchAdministrative WorkMIS ReportingManagement ReportingProblem SolvingSchedule ManagementTeam ManagementTravel ManagementVendor ManagementQuality AssuranceProject ManagementTravel PlanningInbox ManagementRecruitmentData AnalysisHealthcare OperationsHealthcare Scheduling

Good

Expense ManagementVideo EditingGraphic DesigningE Commerce - Shopify/PayTMAccounting
Experience
Online Business Manager|Wishup Technologies
Mar 2025 - Present
Virtual Assistant at Wishup with 5+ years in US Healthcare Ops. Ex-Manager at BeeperMD. Proactive, fast learner, and focused on client success and efficient task management.
Operations Manager|SWJG Collaboratory Ventures PVT LTD (BEEPERMD)
Jul 2022 - Mar 2025
Oversaw daily operations and customer success processes within the US healthcare domain. Known for problem-solving, team leadership, and driving operational efficiency in a high-growth environment.
Subject Matter Expert|Teleperformance
Oct 2020 - Apr 2022
Served as an SME at Teleperformance, supporting US customers with transcription and caption generation. Focused on accuracy, customer satisfaction, and team guidance.
Education
Bachelors of Computer Applications|DAV College Sector 10 Chandigarh, Panjab University
Batch of 2021
I completed my Bachelor of Computer Applications (BCA) from DAV College, Panjab University, in 2021. The program gave me a solid foundation in computer science and software development.
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Google ResearchAdministrative WorkExpense ManagementVideo EditingGraphic DesigningMIS ReportingManagement ReportingProblem SolvingSchedule ManagementTeam ManagementTravel ManagementVendor ManagementQuality AssuranceProject ManagementTravel PlanningInbox ManagementE Commerce - Shopify/PayTMRecruitmentData AnalysisAccountingHealthcare OperationsHealthcare SchedulingMS ExcelMS OfficeAI ToolsGoogle DocsG SuiteAsanaCanvaChatGPTMonday.comGoogle CalendarZoomGrammarlySlacknotionGoogle sheetsSQLPower BIZapier

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