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Google ResearchAdministrative WorkEvent ManagementLead GenerationMinutes Of MeetingSocial Media ManagementTravel ManagementTravel PlanningInbox ManagementCustomer Support - VoiceData ManagementEmail ManagementCalendar Management
Experience
Online Business AnalystWishup
Apr 2025 - Present
Helping clients in activities such as calendar management, inbox management, event management, travel planning, and other administrative work.
Senior Process ExecutiveAnnova Solutions
Aug 2022 - Mar 2025
As a field expediter, I retrieved various records, such as medical and insurance documents, from esteemed medical facilities & insurance companies for our client's client (law firm)before the due date
Customer Technical SupportTeleperformance
Oct 2021 - Jul 2022
I collaborated with global banks through various channels, including Zoom, inbound calls, and emails. My primary focus was to review and resolve complaints related to credit card and debit card fraud.
Customer Service ExecutiveInkgraph Solutions Pvt Ltd
Nov 2019 - Sep 2021
Worked with multiple clients to review their merchant accounts and ensure that they are not misusing their merchant accounts. Additionally, I verified their customers' transactions to prevent fraud.
Education
BBA (Hospital Administration)Arihant College (DAVV)
Batch of 2015
Hospital administration provided a robust foundation in the complex ecosystem of healthcare management. This emphasised developing essential skills such as strategic planning and critical thinking.
Higher Secondary (12th)Methodist Mission English Higher Secondary School
Batch of 2012
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