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Anu***

ONLINE BUSINESS MANAGER
Availability
4 hrs/day
Aptitude Skills
Top 5%
English Efficiency
Professional
"An online Business Manager, skilled in managing case files, documentation, scheduling, and attention to detail in every task, with strong communication skills and a problem-solving mindset."
Tools
Skills
Experience
Education
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Tools

Expert

ApolloMS OfficeExcelGoogle DocsG SuiteAsanaZapierChatGPTHubspotMonday.comGrammarlySlackLushaGoogle sheetsGeminiApollo.io

Good

QuickbooksQuoraSalesforceMailchimpCanvaLinked in Sales NavigatorScrapp ExtensionWebscraperFilmora
Skills

Expert

Administrative WorkInvoicingManagement ReportingResearchSummary WritingTravel ManagementWeb ScrapingCustomer ServiceExecutive AssistanceProject ManagementTravel PlanningInbox ManagementCustomer Support - VoiceAI toolsCalendar Management

Good

Google ResearchEmail MarketingMinutes Of MeetingProblem SolvingReportingBillingCRM
Experience
Online Business Manager|Wishup
Jun 2025 - Present
An Online Business Manager empowering digital businesses to grow through seamless operations, efficient team leadership, and sharp execution.
Data and Support Analyst|Phreesia
May 2023 - Nov 2024
Provided end-to-end support to client for scheduling their medical appointments by reviewing their data and documents & making outbound calls. Building rapport with patients for the smooth workflow.
Escalation Supervisor|TaskUs
Feb 2019 - Dec 2022
Led a team handling complex customer escalations, ensuring prompt resolution and high client satisfaction. Specialized in de-escalation, and cross-functional collaboration to reach better resolutions.
Education
B.A.|Raja Mansingh Tomar University
Batch of 2023
Bachelor's of performing arts
Diploma|Maharaja Sayajiro University of Vadodara
Batch of 2016
Diploma in Engineering
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Google ResearchAdministrative WorkEmail MarketingInvoicingMinutes Of MeetingManagement ReportingProblem SolvingReportingResearchBillingSummary WritingTravel ManagementWeb ScrapingCRMCustomer ServiceExecutive AssistanceProject ManagementTravel PlanningInbox ManagementCustomer Support - VoiceAI toolsCalendar ManagementQuickbooksApolloMS OfficeQuoraSalesforceExcelMailchimpGoogle DocsG SuiteAsanaCanvaZapierChatGPTHubspotMonday.comLinked in Sales NavigatorScrapp ExtensionWebscraperGrammarlySlackLushaGoogle sheetsGeminiFilmoraApollo.io

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