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Him***

ONLINE BUSINESS MANAGER
Availability
8 hrs/day
Aptitude Skills
Top 5%
English Efficiency
Professional
"Quality-driven OBM at Wishup with expertise in virtual ops, SOPs, CRM tools & team coaching. Strong background in sales, support & stakeholder communication"
Tools

Expert

MS OfficePinterestAI ToolsMailchimpGoogle DocsG MeetChatGPTGoogle CalendarZoomSlackGamma.app

Good

MS ExcelCanvaOutlook
Skills

Expert

Google ResearchMinutes Of MeetingSummary WritingCustomer Support - VoiceCustomer Support - ChatAI tools

Good

Administrative WorkReportingTeam ManagementTravel ManagementInbox ManagementCalendar Management
Experience
Online Business Manager|Wishup
May 2025 - Present
Online Business Manager at Wishup | Supporting founders with daily operations, inbox & calendar management, research, documentation, and process optimization for seamless workflows
Senior Quality Evaluator|Concentrix
Apr 2021 - Apr 2025
Started as Sr. Technical Advisor handling device and subscription queries via chat, later promoted to Quality Advisor handling audits, feedback, coaching, and sales performance.
Education
Bachelors in Psychology|Delhi University
Batch of Persuing
Persuing BA (hons) Psychology
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Google ResearchAdministrative WorkMinutes Of MeetingReportingSummary WritingTeam ManagementTravel ManagementInbox ManagementCustomer Support - VoiceCustomer Support - ChatAI toolsCalendar ManagementMS ExcelMS OfficePinterestAI ToolsMailchimpGoogle DocsG MeetCanvaChatGPTGoogle CalendarZoomSlackOutlookGamma.app

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