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She*** profile picture

She***

ONLINE BUSINESS MANAGER
Availability
8 hrs/day
Aptitude Skills
Top 5%
English Efficiency
Professional
"Multi-tasking marketing professional with 8+ years of experience spanning content writing, retention & social media marketing, customer support and brand management. Adept at leading teams as well."
Tools

Expert

Google DocsChatGPTSlackskypewhatsapp

Good

MS ExcelMS OfficeCanvaWordpressGoogle CalendarAnydeskZoomHangoutsGoogle sheetsMS PowerpointFacebook Business Manager
Skills

Expert

Google ResearchMinutes Of MeetingOnline ResearchProblem SolvingReportingSMMCustomer ServiceInbox ManagementAdvanced Google ResearchCustomer Support - ChatCalendar Management

Good

Facebook MarketingDigital MarketingGame TestingInstagram MarketingOnline Reputation ManagementSocial Media ManagementSocial Media MarketingTeam ManagementCRMCampaign ManagementArticle WritingPaid Ad- FBContent WritingCustomer Support
Experience
Online Business Manager|Wishup
Apr 2025 - Present
Currently working with Wishup as an Online Business Manager, overseeing project management, supporting administrative operations and effectively managing team dynamics to ensure smooth collaboration.
Marketing & Content Specialist|Fan2Play Games
Sep 2020 - Mar 2025
Involved in major app/brand-related decisions. Worked with cross-functional teams like product, engineering, Operations & Social Media team to deliver performance that aligns with business goals.
Content & App Operations Specialist|Bada Cricket
Aug 2018 - Aug 2020
Published and edited 1000+ stories of all types (news, viral content, features, memes) of cricket-related content on the Bada Cricket App, leading to a 40% increase in user engagement.
Education
Masters in Mass Communication|Bhartiye Vidya Bhawan (Guru Jhambeshwar University)
Batch of 2019
Bachelors in Business Management|Dyalbagh University
Batch of 2016
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Google ResearchFacebook MarketingDigital MarketingGame TestingInstagram MarketingMinutes Of MeetingOnline Reputation ManagementOnline ResearchProblem SolvingReportingSMMSocial Media ManagementSocial Media MarketingTeam ManagementCRMCampaign ManagementCustomer ServiceArticle WritingInbox ManagementAdvanced Google ResearchCustomer Support - ChatPaid Ad- FBContent WritingCustomer SupportCalendar ManagementMS ExcelMS OfficeGoogle DocsCanvaChatGPTWordpressGoogle CalendarAnydeskZoomHangoutsSlackskypeGoogle sheetsMS PowerpointwhatsappFacebook Business Manager

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