Tools
Expert
















Good


Skills
Expert
Data ProcessingGoogle ResearchBack-Office OperationsE-CommerceEvent ManagementMIS ReportingMinutes Of MeetingHiring AssistanceProcess ImplementationManagement ReportingOnline ResearchPresentationsSummary WritingCRMBusiness Email WritingAdvanced Google ResearchAI toolsExcel ManagementData ManagementCustomer SupportMarketing Research
Good
Inside Sales
Experience
OBMWISHUP
Mar 2025 - Present
Currently training as an Online Business Manager at Wishup, gaining expertise in calendar/inbox management, SOP creation, task automation, and remote operations for global clients.
Team LeaderStartek Pvt Ltd.
Jul 2022 - Feb 2025
Led Flipkart Minutes & Blinkit teams, maintained SLA, CSAT, NPS, AHT & attrition. Earned client praise for analytics-led issue resolution & ran project boosting portfolio satisfaction by 10%.
Team LeaderTeleperformance
Aug 2021 - May 2022
Led Flipkart Pre-Purchase team, ensured excellent customer service, and drove upselling and cross-selling efforts to boost sales and enhance overall customer experience.
Team leaderTTBS
Aug 2020 - Aug 2021
Led a team for NEO app providing INR-loaded debit cards to Indian customers for use in foreign currencies. Managed transactions, KYC verification, and fraud prevention operations.
AGENT/SMEAMAZON
Apr 2019 - Aug 2020
Supported team with domain expertise and training. Contributed to SOP creation and drove continuous improvement initiatives for better efficiency and process optimization.
Education
Bachelor of engineeringLNCT
Batch of 2020
Completed B.E from computer science
Ask a Question
Select one or more skills/tools it might be regarding
Data ProcessingGoogle ResearchBack-Office OperationsE-CommerceInside SalesEvent ManagementMIS ReportingMinutes Of MeetingHiring AssistanceProcess ImplementationManagement ReportingOnline ResearchPresentationsSummary WritingCRMBusiness Email WritingAdvanced Google ResearchAI toolsExcel ManagementData ManagementCustomer SupportMarketing ResearchMS ExcelMS OfficeExcelAI ToolsAdvanced ExcelGoogle DocsG MeetAsanaChatGPTMonday.comHangoutsGrammarlySlackwindowAndroidfreshdeskOutlookGamma.app
Get answer within 24 hours*
Join 1500+ businesses who hired a VA from Wishup.
Choose a VA Plan That’s Right for You
Monthly
Quarterly Up to 10% off*