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Sau*** profile picture

Sau***

ONLINE BUSINESS MANAGER
Availability
8 hrs/day
Aptitude Skills
Top 5%
English Efficiency
Professional
"Detail-oriented Virtual Assistant skilled in admin tasks, email/calendar management, research, and remote tools. Reliable, proactive, and committed to delivering efficient virtual support."
Tools

Expert

MS ExcelMS OfficeAI ToolsG SuiteG MeetChatGPTGamma.app

Good

AsanaOutlook
Skills

Expert

Google ResearchMinutes Of MeetingOnline ResearchCustomer ServiceInbox ManagementAI toolsCalendar Management

Good

Data ProcessingBack-Office OperationsAdministrative WorkMIS ReportingProblem SolvingProject Management
Experience
Online Business Manager|Wishup
Apr 2025 - Present
Detail-oriented Online Business Manager skilled in client support, organization, and communication, offering proactive remote support to drive seamless operations and business success.
Subject Matter Expert|Concentrix
Nov 2023 - Mar 2025
Dedicated SME with 3 years in BPO, specializing in mentoring, reporting, and driving process excellence and customer satisfaction.
Associate|Concentrix
Feb 2022 - Oct 2023
Award‑winning customer support specialist with 95%+ KPIs, process improvement skills, MIS reporting experience, and peer training expertise in high‑volume environments.
Education
Bachelor's of Science in Information Technology|St, Xavier’s College
Batch of 2017
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Data ProcessingGoogle ResearchBack-Office OperationsAdministrative WorkMIS ReportingMinutes Of MeetingOnline ResearchProblem SolvingCustomer ServiceProject ManagementInbox ManagementAI toolsCalendar ManagementMS ExcelMS OfficeAI ToolsG SuiteG MeetAsanaChatGPTOutlookGamma.app

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