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Uts*** profile picture

Uts***

ONLINE BUSINESS MANAGER
Availability
8 hrs/day
Aptitude Skills
Top 5%
English Efficiency
Professional
"Dynamic professional with diverse experience in managing retail operations by elevating customer service for over 9 years. Proven track record of being fast learner, agile, improve customer experience"
Tools
Skills
Work Samples
Experience
Education
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Tools

Expert

ExcelMailchimpG MeetAsanaCanvaZapierChatGPTMonday.comGoogle CalendarGoogle sheetsMS PowerpointPerplexity

Good

LinkedIn AdsMS OfficeYouTube AdsAI ToolsHubspotWebscraperAnydeskSAPOutlookGamma.appApollo.io
Skills

Expert

Google ResearchEmail MarketingInstagram MarketingLead GenerationTeam ManagementBusiness Email WritingCustomer ServiceInbox ManagementAutomationCalendar Management

Good

Facebook MarketingDigital MarketingInventory ManagementLinkedIn MarketingMIS ReportingMinutes Of MeetingSocial Media MarketingTravel PlanningPaid Ad- InstagramData Visualization
Work Samples

Inbox Management

Asana

Canva Trifold Brochure

HubSpot

Social Media

Canva Flyer for Wellness Centre

Data Management

Experience
Online Business Manager|Wishup.co
Apr 2025 - Present
Online Business Manager skilled in research, CRM, email & project management, automation, and operations to streamline and scale businesses
Store Manager|Trent Ltd
Jul 2023 - Apr 2025
Developed and executed strategies to achieve top line by managing & mentoring a dynamic sales team.
Department Manager|Shoppers Stop Ltd
Jan 2022 - Jul 2023
Managed customer service satisfaction level and planned inventory for optimum business results.
Department Manager|Trent Ltd
May 2019 - Jan 2022
Managed category sales, customer grievances and backend processes for smooth operations.
Store Manager|Arvind Lifestyle Brands Ltd
Jul 2016 - May 2019
Managed sales and inventory such that best sales thru is achieved with minimum returns to warehouse. Timely reversals to DC for maintaining crisp look & feel of the store round the year.
Education
Bachelors' in Hospitality & Hotel Administration|IGNOU
Batch of 2016
Bachelors' of Hotel Management.
Higher Secondary Education|CISCE
Batch of 2012
Completed HSE/+2 from M.G.M E.M School as a Computer Sc. student.
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Select one or more skills/tools it might be regarding

Google ResearchFacebook MarketingDigital MarketingEmail MarketingInstagram MarketingLead GenerationInventory ManagementLinkedIn MarketingMIS ReportingMinutes Of MeetingSocial Media MarketingTeam ManagementBusiness Email WritingCustomer ServiceTravel PlanningInbox ManagementPaid Ad- InstagramAutomationCalendar ManagementData VisualizationLinkedIn AdsMS OfficeYouTube AdsExcelAI ToolsMailchimpG MeetAsanaCanvaZapierChatGPTHubspotMonday.comGoogle CalendarWebscraperAnydeskGoogle sheetsSAPMS PowerpointOutlookGamma.appPerplexityApollo.io

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