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Uts***

ONLINE BUSINESS MANAGER
Availability
8 hrs/day
Aptitude Skills
Top 5%
English Efficiency
Professional
"Dynamic professional with diverse experience in managing retail operations by elevating customer service for over 9 years. Proven track record of being fast learner, agile, improve customer experience"
Tools
Skills
Work Samples
Experience
Education
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Tools

Expert

ExcelMailchimpG MeetAsanaCanvaZapierChatGPTMonday.comGoogle CalendarGoogle sheetsMS PowerpointPerplexity

Good

LinkedIn AdsMS OfficeYouTube AdsAI ToolsHubspotAnydeskSAPOutlookGamma.appWebscraper
Skills

Expert

Google ResearchEmail MarketingInstagram MarketingLead GenerationTeam ManagementBusiness Email WritingCustomer ServiceInbox ManagementAutomationCalendar Management

Good

Facebook MarketingDigital MarketingInventory ManagementLinkedIn MarketingMIS ReportingMinutes Of MeetingSocial Media MarketingTravel PlanningPaid Ad- InstagramData Visualization
Work Samples

Inbox Management

Experience
Online Business Manager|Wishup.co
Apr 2025 - Present
Versatile Marketing VA with expertise in digital campaigns, social media, and email flows. Skilled in driving brand growth through strategy, content, and execution.
Store Manager|Trent Ltd
Jul 2023 - Apr 2025
Developed and executed strategies to achieve top line by managing & mentoring a dynamic sales team.
Department Manager|Shoppers Stop Ltd
Jan 2022 - Jul 2023
Managed customer service satisfaction level and planned inventory for optimum business results.
Department Manager|Trent Ltd
May 2019 - Jan 2022
Managed category sales, customer grievances and backend processes for smooth operations.
Store Manager|Arvind Lifestyle Brands Ltd
Jul 2016 - May 2019
Managed sales and inventory such that best sales thru is achieved with minimum returns to warehouse. Timely reversals to DC for maintaining crisp look & feel of the store round the year.
Education
Bachelors' in Hospitality & Hotel Administration|IGNOU
Batch of 2016
Bachelors' of Hotel Management.
Higher Secondary Education|CISCE
Batch of 2012
Completed HSE/+2 from M.G.M E.M School as a Computer Sc. student.
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Select one or more skills/tools it might be regarding

Google ResearchFacebook MarketingDigital MarketingEmail MarketingInstagram MarketingLead GenerationInventory ManagementLinkedIn MarketingMIS ReportingMinutes Of MeetingSocial Media MarketingTeam ManagementBusiness Email WritingCustomer ServiceTravel PlanningInbox ManagementPaid Ad- InstagramAutomationCalendar ManagementData VisualizationLinkedIn AdsMS OfficeYouTube AdsExcelAI ToolsMailchimpG MeetAsanaCanvaZapierChatGPTHubspotMonday.comGoogle CalendarAnydeskGoogle sheetsSAPMS PowerpointOutlookGamma.appPerplexityWebscraper

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