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Online Business ManagerWishup
May 2025 - Present
Acting as a right-hand person to business owners, an OBM ensures that the right tasks are done at the right time, in the right way, and by the right people.
Senior Process AssociateBread Financial
Nov 2023 - Mar 2025
Answered high-volume inbound calls, resolved escalated issues, and provided accurate product information. Analyzed feedback, streamlined processes, and built strong customer relationships.
Customer Service AdvisorConcentrix
Feb 2022 - Oct 2023
Managed inbound calls, chats, and emails, achieving high customer satisfaction through prompt issue resolution. Researched discrepancies, collaborated with teams for timely solutions, and trained new
Education
Bachelor Of TechnologyBiju Patnaik University of technology
Batch of 2019
Mechanical engineering is a broad engineering discipline that applies principles of physics, mathematics, and materials science to design, analyze, manufacture, and maintain mechanical systems.
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