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Data ProcessingGoogle ResearchAdministrative WorkLead GenerationOnline ResearchClient RelationshipProject ManagementInbox ManagementAdvanced Google ResearchE Commerce - Shopify/PayTMAI toolsSales CRMExcel ManagementCalendar Management
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Email MarketingPresentationsTravel ManagementContent WritingData Visualization
Experience
Online Business ManagerWishup
May 2025 - Present
As an Online Business Manager, I handle admin work including Inbox Management, Calendar Management, and Data Management. Equipped with Project Management, AI tools, and Catalog Ops knowledge
Senior Catalog SpecialistFlocco
Nov 2024 - May 2025
I was responsible for managing and standardizing product data across diverse retail categories. It involved data cleanup, validation, and auditing using Advanced Excel, VBA Macros, SQL, and ETL
Catalog AssociateAmazon Development Center
Sep 2022 - Nov 2024
Managed catalog data accuracy across global marketplaces, performed ASIN validations, improved item detail quality, and collaborated with teams to enhance product visibility and compliance
Customer Service AssociateAmazon Development Center
Aug 2020 - Sep 2022
Provided customer support via calls, chats, and emails; resolved queries efficiently, maintained high CSAT, and ensured a positive customer experience through clear communication and timely resolution
Education
Master of Business Administration HRMBharathiar University
Batch of 2022
Completed MBA in Human Resource Management; gained knowledge in organizational behavior, talent management, employee relations, and strategic HR practices.
Bachelor of ScienceDr. NGP Arts and Science College
Batch of 2020
Graduated with a B.Sc. in Biotechnology; studied molecular biology, genetic engineering, immunology, and bioinformatics.
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