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Sru*** profile picture

Sru***

ONLINE BUSINESS MANAGER
Availability
8 hrs/day
Aptitude Skills
Top 5%
English Efficiency
Professional
"Experienced catalog specialist with 5 years in Amazon and Flocco, skilled in listing optimization, FBA/FBM management, and compliance. Proven in driving accuracy, efficiency, and quality."
Tools

Expert

MS ExcelMS OfficeAI ToolsG MeetAsanaChatGPTMonday.comGoogle CalendarZoomMS PowerpointGamma.appPerplexity

Good

SalesforceMailchimpHubspotSQL
Skills

Expert

Data ProcessingGoogle ResearchAdministrative WorkLead GenerationOnline ResearchClient RelationshipProject ManagementInbox ManagementAdvanced Google ResearchE Commerce - Shopify/PayTMAI toolsSales CRMExcel ManagementCalendar Management

Good

Email MarketingPresentationsTravel ManagementContent WritingData Visualization
Experience
Online Business Manager|Wishup
May 2025 - Present
As an Online Business Manager, I handle admin work including Inbox Management, Calendar Management, and Data Management. Equipped with Project Management, AI tools, and Catalog Ops knowledge
Senior Catalog Specialist|Flocco
Nov 2024 - May 2025
I was responsible for managing and standardizing product data across diverse retail categories. It involved data cleanup, validation, and auditing using Advanced Excel, VBA Macros, SQL, and ETL
Catalog Associate|Amazon Development Center
Sep 2022 - Nov 2024
Managed catalog data accuracy across global marketplaces, performed ASIN validations, improved item detail quality, and collaborated with teams to enhance product visibility and compliance
Customer Service Associate|Amazon Development Center
Aug 2020 - Sep 2022
Provided customer support via calls, chats, and emails; resolved queries efficiently, maintained high CSAT, and ensured a positive customer experience through clear communication and timely resolution
Education
Master of Business Administration HRM|Bharathiar University
Batch of 2022
Completed MBA in Human Resource Management; gained knowledge in organizational behavior, talent management, employee relations, and strategic HR practices.
Bachelor of Science|Dr. NGP Arts and Science College
Batch of 2020
Graduated with a B.Sc. in Biotechnology; studied molecular biology, genetic engineering, immunology, and bioinformatics.
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Data ProcessingGoogle ResearchAdministrative WorkEmail MarketingLead GenerationOnline ResearchPresentationsTravel ManagementClient RelationshipProject ManagementInbox ManagementAdvanced Google ResearchE Commerce - Shopify/PayTMAI toolsSales CRMExcel ManagementContent WritingCalendar ManagementData VisualizationMS ExcelMS OfficeSalesforceAI ToolsMailchimpG MeetAsanaChatGPTHubspotMonday.comGoogle CalendarZoomSQLMS PowerpointGamma.appPerplexity

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