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Ank*** profile picture

Ank***

ONLINE BUSINESS MANAGER
Availability
8 hrs/day
Aptitude Skills
Top 5%
English Efficiency
Professional
"Experienced professional in gaming support and credit analysis with expertise in customer service issue resolution and risk management from roles at EA and American Express."
Tools

Expert

SalesforceAI ToolsGoogle DocsG MeetChatGPTZoomSlackGoogle sheetsPerplexity

Good

MS ExcelQuoraAsanaMonday.comGoogle CalendarCalendlyAirbnbBooking.com
Skills

Expert

Google ResearchMinutes Of MeetingOnline ResearchBookkeepingInbox ManagementWeb Based Research

Good

Calendar ManagementCRMCustomer Support
Experience
Online Business Manager|Wishup
May 2025 - Present
Online Business Manager at Wishup, streamlining operations, inbox & calendar management, AI tools, project delivery, and team coordination to enhance business performance.
Master Credit Analyst|American Express
Jun 2022 - May 2025
Skilled in NPSL card management and financial hardship resolution, delivering thoughtful support and analytics to optimize customer experience.
Executive Support|Ienergizer
May 2021 - Jun 2022
Dedicated gaming support executive specializing in assisting players, resolving technical issues, and ensuring a seamless gaming experience at a leading interactive entertainment company.
Education
Bachelors in Arts|Subharti university
Batch of 2022
Graduated with a Bachelor's degree in English Honours from Swami Vivekananda College.
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Google ResearchMinutes Of MeetingOnline ResearchBookkeepingInbox ManagementCalendar ManagementCRMWeb Based ResearchCustomer SupportMS ExcelQuoraSalesforceAI ToolsGoogle DocsG MeetAsanaChatGPTMonday.comGoogle CalendarZoomSlackGoogle sheetsCalendlyAirbnbBooking.comPerplexity

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