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Operations ExecutiveWishup
Jun 2025 - Present
My role involves managing clients' online businesses, including business operations, performance tracking, team coordination, lead generation, research, etc
Sales Support AdministratorBrennan IT India Pvt Ltd
Aug 2024 - May 2025
Sales admin role handling orders, CRM, reports, meetings, and customer support. Coordinated with teams and supported sales campaigns and documentation.
Complaints ManagerCognizant Global Services Pvt. Ltd.
May 2018 - Aug 2024
Resolved TIO complaints, managed NBN activations, verified claims, prevented fraud, and coordinated with teams and ombudsman for timely, compliant resolutions.
Education
Post Graduate Diploma in Management (PGDM)Mumbai University
Batch of 2013
Post Graduate Diploma in Management (PGDM)
Welingkar Institute of Management, Mumbai – 2013 | 68%
Bachelor of Management Studies (BMS)Mumbai University
Batch of 2011
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