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Skills
Expert
Google ResearchProblem SolvingCRMClient Relationship
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Database ManagementMinutes Of MeetingOnline ResearchSchedule ManagementInbox ManagementCustomer Support - VoiceCustomer Support - ChatData EntryRecruitmentEmail ManagementCalendar ManagementHealthcare Scheduling
Experience
Online Business managerWishup
Aug 2025 - Present
Manages online business operations, coordinates teams, oversees projects, optimizes processes, handles client relations, and ensures smooth day-to-day workflow for business growth.
SME - Room Developers ,IT Recruiter ,Sr. Associate technical SupportSWJG COLLABRATORY VENTURES PVT LTD (BEEPERMD),Spectraforce Technologies (India) Pvt Ltd,Tech Mahindra Limited
Jan 2025 - Jul 2025
Handled patient escalations, managed schedules and appointments, maintained accurate data records, and ensured high customer satisfaction through prompt and effective issue resolution.,Analyzed data, developed sales strategies, and recruited top IT talent for clients like BCBS, Amazon, Meta, and Apple, handling negotiations and data mining to meet hiring goals.,Provided technical support for AT&T, resolving issues via bridge calls, using monitoring tools, ensuring SLA compliance, and delivering high customer satisfaction through timely resolutions.
Education
Master of Computer Applications (MCA)Chandigarh University, Ajitgarh, Punjab
Batch of 2024
Bachelor of Computer Applications (BCA)Seth Jai Parkash Mukand Lal Institute Of Engineering And Technology, Radaur, Haryana
Batch of 2022
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