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Experience
Online Business ManagerWishup
Jun 2025 - Present
Working as an Online Business Manager on internal projects at Wishup. Handled responsibilities such as calendar management, project management, research work, and travel planning.
Security Specialist (Team Leader)Cognizant Technology Solutions India Pvt. Ltd.
Apr 2016 - Jun 2025
Handled Access Management, data management and resource management across Cognizant locations globally.
Overviewed the daily Operational activities related to ServiceNow ticket management.
Sr. Associate - VerificationsSterling Information Resources India Pvt. Ltd.
Jul 2015 - Mar 2016
Worked for the Vendor Management team for APAC background verification.
Coordinated with the location POC in APAC region to seek completion status.
Updated and maintained the daily tracker.
Sr. Customer Service Executive,Serco Global Services Pvt. Ltd.
Aug 2012 - Nov 2014
Worked for the easyJet Airlines process.
Provided support to passengers over the phone for ticket bookings.
Assisted in trip planning, booking, and amendment of booking on eRes software.
Support ProfessionalStream Global Services Pvt. Ltd.
Jun 2011 - Mar 2012
Worked as a technical support advisor for HP Desktops and All-In-one Desktops.
Provided hardware and software support to customers.
Managed inbound sales of HP products and services.
Education
Bachelor of Mass MediaUniversity of Mumbai
Batch of 2011
Specialization: Advertising
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