Currently working as Online Business Manager, handling client operations and helping them with executive administration work.

Provided support and documentation services across digital platforms, ensuring compliance with client-specific protocols. Acted as POC for internal queries and assisted teammates in resolving issues.

Maintained high documentation standards while adhering to specific client account requirements. Provided peer support and clarification for platform and report-specific concerns improving efficiency.

Reviewed and edited high-volume medical documents for accuracy, consistency, and compliance. Maintained high documentation standards while adhering to specific client account requirements.

Monitored and managed the customer support and counseling team to ensure client satisfaction. Assigned and tracked team tasks, reviewed performance metrics, and conducted team briefings.

Reviewed and edited high-volume medical documents for accuracy, consistency, and compliance. Maintained high documentation standards while adhering to specific client account requirements.

Led a team of 40+ professionals; ensured timely and accurate client deliverables. Built and maintained strong relationships with stakeholders to ensure quality service delivery.

Reviewed and edited high-volume medical documents for accuracy, consistency, and compliance. Mentored new editors and ensured adherence to turnaround time (TAT) and quality benchmarks.

I have graduated from Methodist Degree College, Hyd, affiliated to Osmania University, with my major subject being Microbiology along with Chemistry and Computer Applications as my other 2 subjects.