Tools
Expert
MS Office
Excel
AI Tools
Google Docs
G Suite
G Meet
Shopify
ChatGPT
Google Calendar
Zoom
Slack
Gemini
MS PowerpointGood
Quickbooks
Mailchimp
Canva
Wordpress
Yoast SEO
Google AnalyticsSkills
Expert
Data ProcessingGoogle ResearchAdministrative WorkE-CommerceInventory ManagementInvoice ManagementPresentationsCRMExecutive AssistanceInbox ManagementData EntryData ManagementCalendar Management
Good
Digital MarketingVideo EditingReportingSEOTravel ManagementProject ManagementSales SupportCustomer SupportAccounting
Work Samples
Experience
Online Business ManagerWishup
May 2025 - Present
Currently working as an Online Business Manager, and helping clients with administrative, research, project management and CRM-based tasks. Proficient in calendar and inbox management & E-commerce.
Senior Operations CoordinatorBAMKO
Jul 2020 - Mar 2025
Managed multiple e-commerce / Shopify stores for corporate merchandise—handled store setup, sourcing, inventory, client communication, delivery tracking, reporting, brand asset management & SLA.
Operations AssociateBritish Telecom
Oct 2017 - Feb 2019
Oversaw end-to-end service request lifecycle for IPT- LAN/ WAN and CISCO products, SLA compliance and cross-functional coordination for seamless telecom service delivery.
Operations AssociateTata Consultancy Services
Jan 2015 - Sep 2017
Process: Custodial Services for European Bank. Managed internal quality control processes and ensured adherence to compliance standards. Led RCA investigations for financial errors.
Process AssociateNTT Data
Oct 2013 - Sep 2014
Handled portfolio accounting and hedge fund reconciliation, ensuring accurate NAV reporting, trade matching, break resolution and compliance across global investment operations.
Education
Bachelor of Business AdministrationGraphic Era University
Batch of 2012
Completed BBA from Graphic Era University with a focus on business strategy, operations, and marketing- laying a strong foundation for my career in consulting and digital business management.
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Data ProcessingGoogle ResearchAdministrative WorkE-CommerceDigital MarketingVideo EditingInventory ManagementInvoice ManagementPresentationsReportingSEOTravel ManagementCRMExecutive AssistanceProject ManagementSales SupportInbox ManagementData EntryData ManagementCustomer SupportAccountingCalendar ManagementQuickbooksMS OfficeExcelAI ToolsMailchimpGoogle DocsG SuiteG MeetCanvaShopifyChatGPTWordpressGoogle CalendarYoast SEOGoogle AnalyticsZoomSlackGeminiMS Powerpoint
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