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Video EditingInventory ManagementGraphic DesigningPoster DesigningOnline ResearchSocial Media ManagementProject ManagementSales SupportAdd Images and VisualsAI toolsBusiness DevelopmentCreative Design
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Experience
Online Business ManagerWishup.co
Aug 2025 - Present
Working as an Online Business Manager on internal projects at Wishup, I handled responsibilities such as Calendar Management, Project Management, Research Work, and Travel Planning.
Commission Sales RepresentativeTeppermans (Kitchener, Canada)
May 2024 - May 2025
Built lasting customer relationships, delivered end-to-end service, exceeded sales targets, refined skills through coaching, maintained merchandising standards, and fostered a positive store culture.
Customer Experience Representative (Seasonal)Indigo (Kitchener, Canada)
Sep 2023 - Jan 2024
Engaged customers with product insights on books and lifestyle items, implemented visual merchandising aligned with branding, and managed feedback to enhance overall customer satisfaction.
Sales AssociateAmart Furniture – Sydney, Australia
Mar 2019 - Oct 2022
Assessed customer needs in interior design, delivered tailored solutions, drove upsells to exceed sales goals, managed POS transactions, and ensured service quality with post-installation follow-ups.
Sales AssociateBarbeques Galore – Sydney, Australia
Jul 2018 - Feb 2019
Analyzed customer cooking preferences, provided hands-on product demos, and guided users through appliance operation to ensure confident and safe usage.
Education
Master of Applied Information TechnologyVictoria University, Sydney, Australia
Batch of June 2022
Completed Master of Applied IT with expertise in systems analysis, software development, project management, and research, including a specialized thesis in AI and robotics.
Post Graduate Certificate- Project ManagementConestoga College (Kitchener, Canada)
Batch of April 2024
Completed PG Certificate in Project Management with focus on project planning, scheduling, risk management, leadership, and applied tools for successful project delivery.
Bachelor of Computer ApplicationsPunjab University, Punjab, India
Batch of April 2014
Completed Bachelor of Computer Applications with foundation in programming, databases, software development, and IT concepts, gaining practical skills in computing and problem-solving.
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