Boo! Here’s Your Halloween Treat — 25% Off All Services

Boo! Here’s Your Halloween Treat — 25% Off All Services

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ONLINE BUSINESS ANALYST
Availability
0 hrs/day
Aptitude Skills
Top 5%
English Efficiency
Professional
"Customer service and project management expert with 3+ yrs experience skilled in communication, CRM, admin tasks, and team coordination driving efficiency and client satisfaction."
Tools

Expert

MS ExcelAI ToolsG SuiteG MeetCanvaChatGPTMonday.comZoomSlackPerplexity

Good

LinkedIn AdsMS OfficePinterestYouTube AdsZapierVimeoAmazon Seller CentralEtsy seller centraleBay seller hubMS PowerpointFacebook Business ManagerGo High LevelClipchampEventbrite

Beginner

Quickbooks
Skills

Expert

Facebook MarketplaceVideo EditingHiring AssistanceSEOReview WritingSocial Media ManagementBrand ManagementCustomer ServiceExecutive AssistanceInbox ManagementLinkedIn ManagementCustomer Support - ChatCalendar Management

Good

Google ResearchAdministrative WorkExpense ManagementFacebook MarketingDigital MarketingInstagram MarketingLead GenerationGraphic DesigningLinkedIn MarketingSocial Media MarketingTravel ManagementWeb Based ResearchBookkeepingLead ManagementHealthcare OperationsHealthcare Scheduling
Experience
Online Business Analyst|Wishup
Jun 2025 - Present
Collaborated remotely with clients to analyze business needs, streamline processes, and provide data-driven insights. Delivered strategic solutions to boost efficiency and online business growth.
Operations Manager|Renxo Technologies
Dec 2024 - May 2025
As an Operations Manager, I streamline processes, manage teams, and ensure smooth daily operations to boost efficiency, maintain quality, and support overall business goals.
Healthcare Professional Live-in Care|Firstcare , Coventry
Aug 2023 - Feb 2024
As a Live-in Carer, I provided one-to-one support to elderly clients, assisting with daily care and wellbeing. I also completed CQC training to maintain high standards of safety and care in the UK.
Healthcare Assistant/Driver|A&K Homecare Services, Southam
Feb 2023 - May 2023
As a Healthcare Assistant, I provided compassionate senior care, supported the care staff in daily clinical and personal tasks, and ensured a safe, comfortable environment for all residents.
Virtual Cutomer Service Associate|Amazon
Oct 2020 - Aug 2022
Handle customer inquiries about delays and missing orders, provide timely updates, resolve issues efficiently, ensure customer satisfaction, and escalate cases when necessary.
Education
MA Luxury Brand Management|Birmingham City University
Batch of 2024
Strong foundation in brand strategy, consumer behavior & global luxury markets. Passionate about creating aspirational brand experiences & driving value through innovation and strategic thinking.
Bachelor's of Computer Applications|Panjab University
Batch of 2015
Deep understanding of computer applications and emerging technologies. Passionate about developing smart, scalable tech solutions that enhance user experience and business efficiency.
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