Tools
Expert
Good
Skills
Expert
Problem SolvingAI toolsCustomer Support
Good
Google ResearchEmail MarketingOnline ResearchSocial Media ManagementTravel ManagementProject ManagementInbox ManagementData ManagementCalendar Management
Experience
Online Business AnalystWishup
Jul 2025 - Present
Virtual Assistant at Wishup: Providing remote administrative, marketing, and operational support to clients, managing tasks like email, scheduling, outreach, and process optimization.
Customer Chat ExecutiveTTEC
Mar 2023 - Jun 2025
Delivered exceptional customer support by resolving inquiries, troubleshooting issues, and ensuring client satisfaction while maintaining professionalism and efficiency.
Customer Support ExecutiveQconnect Business solutions
Aug 2022 - Mar 2023
Handled high-volume calls, assisted customers with inquiries, and provided timely solutions while ensuring quality service and customer satisfaction.
Education
Generative AI Foundations certificateUpGrad in collaboration with Microsoft
Batch of 2025
Specialization in AI prompts and getting desired outcome giving proper prompts.
Advanced certificate in Digital Marketing and CommunicationsMICA in collaboration with UPgrad
Batch of 2025
With specialization in Branding and Communication, along with marketing analytics. Specialized in Google and meta ads and Wordpress website designing.
Bachelors of Hotel ManagementDevi Ahilya Vishwa Vidyalaya
Batch of 2022
University topper with 81.9%, skilled in management and event handling. Recognized for leadership, organization, and delivering excellence in academic and extracurricular roles.
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