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Ten***

ONLINE BUSINESS MANAGER
Availability
0 hrs/day
Aptitude Skills
Top 5%
English Efficiency
Professional
"Online business manager with a proven expertise in project management(social projects), co-ordination and stakeholder engagement. Excellent communicator and adept at stakeholder management."
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Experience
Education
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ApolloMS ExcelMS OfficeMailchimpGoogle DocsG SuiteG MeetAsanaCanvaChatGPTMonday.comRocketReachAnydeskZoomSlackOutlookGamma.appDoodle PollVistaprintPerplexity
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Google ResearchDatabase ManagementAdministrative WorkFacebook MarketplaceEvent ManagementMinutes Of MeetingHiring AssistancePoster DesigningSchedule ManagementTeam ManagementCustomer SupportRecruitmentCalendar ManagementLead ManagementVideo Editing
Experience
Online Business Manager|Wishup
Sep 2025 - Present
Duties/responsibilities of OBM - Market research, manage communication and email management, schedule meetings, schedule appointments, maintaining online records of documents, calendar management
Project Manager - NHSC|Alankit Assignments Ltd
Apr 2024 - Aug 2025
Govt project - National Helpline for Senior Citizens Handled a team of 9 members(5 Call Officers,1 CCTL, 1 Field Leader, 1 IT Leader, 1 Assistant) Responsible for liaisoning with State Agencies
Connect Centre Team Leader|Alankit Assignments Ltd
Feb 2021 - Feb 2024
Govt project - National Helpline for Senior Citizens Handled a team of 5 Call Officers Responsible for call management of NHSC Connect Centre
Centre SPOC|Kb Philanthropy 5
Sep 2019 - Dec 2020
Conducted Skill Training under PMKVY 2.0 for more than 120 women(18-48 yrs) under these job roles: 1. Textile Designing 2. Hand Embroidery 3.Hank Dyeing 4. Warping
Team Leader - Operations|Teleperformance(formerly Serco Global Services)
Jul 2008 - Nov 2015
Handled Schedule Changes, Refunds for GDS - WSpan, Apollo, Amadeus, Sabre and Airline links. Schedule Change - Advisory Role for 1 yr Refunds - Leadership Role for 6 yrs(managed 30+ travel advisors)
Customer Care Officer/Intern QA|Concentrix(formerly Convergys)
May 2006 - May 2008
Worked for Capital One Services - 4th largest credit card company in the US Worked as a Customer Care Officer for 11 months and then got promoted to an Intern QA until resignation
Education
Graduate|IGNOU
Batch of 2016
An English Honors graduate
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Google ResearchDatabase ManagementAdministrative WorkFacebook MarketplaceEvent ManagementMinutes Of MeetingHiring AssistancePoster DesigningSchedule ManagementTeam ManagementCustomer SupportRecruitmentCalendar ManagementLead ManagementVideo EditingApolloMS ExcelMS OfficeMailchimpGoogle DocsG SuiteG MeetAsanaCanvaChatGPTMonday.comRocketReachAnydeskZoomSlackOutlookGamma.appDoodle PollVistaprintPerplexity

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